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February 2024 by Mireya Meza
Great and fast service! The employees are polite. They not only do the job right, but do recommendations for your car.
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January 2024 by David Profio
Always great service and very inexpensive compared to other shops. Been taking my vehicles there for more than 15 years now. They never try to sell you "more than you need" on any vehicle.
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January 2024 by Sara Saponaro
I would not go to the facility at Snell in San Jose, CA. I checked my car in & was told two hours. I walked over to a shop to kill time & came back to my 2023 Genesis getting a smog was UNDER another vehicle! I couldn’t believe my eyes. I had another employee who had checked my car in and was admiring it & didn’t even phase him. I live in California! What was he thinking? I took these two pictures. I just saw dirt & not tread so wiped it off, but left FUMING! I showed it to my brother & luckily he lives out of state.
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January 2024 by Moriah
Great place and great people! Mike is a quality guy who will give you nothing but honesty (which is hard to find when it comes to mechanics) His family and employees are hard working and extremely helpful. I will come to Mike for all of my car needs moving forward. You really cant beat the prices or service. I would give this place 10 stars if I could. Thank you Mike, AJ, Debra, and the whole Quality Auto team for being so amazing!
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January 2024 by Curam Mukund
Got my oil changed here recently and the service has been quick & good. Although it was a walk-in appointment, they were pretty accurate with the wait time and didn't make me wait for long. The prices were also pretty reasonable.
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January 2024 by Alice Jones
Excellent and friendly service. I was a walk in during a busy time and they fit me in for a Smog Check. Less than 45 minutes. I will definitely return ??
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December 2023 by Darlene Montalbano
We’ve been going to quality for a very long time, Mike the manger is on the ball. Every time we go there he gets you in and out providing there’s not a ton of people. No appointments, you go in anytime and if Mike can make it work, he will, they do a great job and prices are good. And if they aren’t overwhelmed they you will be in and out. It’s so much better than these over priced big gas stations!! Thanks guys Mrs Darlene Montalbano and Odin !!
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November 2023 by Yasmin A.
Great customer service. I brought my car in for new brakes and an oil change and dropped it off in the morning and picked up in afternoon. Everything has been smooth since without any issues. Great to have a reliable and affordable mechanic nearby. The only thing I will say is that I was surprised that they parked my car in the shopping center behind.... Just don't know if they keep an eye on it there with all the theft and break ins that go on in SJ.
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November 2023 by Robert Van Wert
This place is totally awesome. I have a 2005 dodge ram 2500 truck that would not start. Suspected a fuel pump and called around to get an estimate. Quality Tune Up gave me an estimate that was very close to everyone else. So I had to have the car towed there via AAA. Quality Tune Up verified the fuel pump needed to be replaced. Their process involved lifting the bed of the truck to get access to the tank which held the fuel pump. But I had welded the bed to the frame to accommodate a winch I installed which made that impossible. Mike the manager went out of his way and said they would give it a try and let me know at the end of the day. So, I was dreading that call. The call came in and I was shocked to find out they were able to do it in record time. Hurray!!!!! They were fantastic. ? ????
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November 2023 by Julie Priest
I came in just to buy wiper blades, and they were less expensive than I anticipated, and the guy offered to install them for me, which was much faster than me doing it myself. I really appreciated their kindness, help, and fast service. Great place, and I will come back!
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October 2023 by Rob Newberry
Stopped here for a SMOG check as it was necessary for registration of an out-of-state vehicle. Was under a time crunch to get back to the DMV with the result. Quality Car Care was prompt and absolutely kind and courteous — exceptional service, and a great experience. Highly recommended if you need their services.Service: Smog certification
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October 2023 by Kim Bronder
Even though the wait was 2 hours to get the oil changed, it was worth it. I appreciate the professionalism of the team. They didn't hound me for all the extras needed. They simply recommended updated filters. I will be back.
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October 2023 by temisewalker
I love Quality Tune up.. they have been taking care of my Toyota for about 3 years now. Always so professional and very good pricing. Thank youService: Oil change
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October 2023 by Jimmy L.
Well I have the receipt I just didn't have it with me at the time. I never even asked for any money back but u made me out as a scammer. What a joke. Everything I've stated are facts but I love how they try to put dirt on my name and calling it bogus and take no accountability.
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October 2023 by Maila G.
I got my oil change here. Marc was very helpful. Friendly atmosphere , they got the job done . Would recommend .