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June 2025 by Tu Serena
We had an extremely distressing experience during our recent visit. My husband came in for a very simple blood test—something that should have taken only a few minutes. His veins are clearly visible and prominent, making it a straightforward procedure even for trainees.
However, the nurse who performed the blood draw demonstrated a shocking lack of skill and professionalism. She repeatedly inserted and manipulated the needle for nearly 10 minutes, causing unnecessary trauma and visible pain. My husband, who has a very high pain tolerance, was in such intense discomfort that he audibly said, “This is painful!”—something he never does under normal medical circumstances.
This was not only unacceptable, but dangerous. No patient should be subjected to such treatment. If your staff cannot perform the most basic procedures safely, they need to return to proper medical training before being allowed near patients again.
We demand that this issue be taken seriously and that your facility immediately address the quality of care provided. No one should have to go through what we experienced.
P.S. To the nurse: please go back to nursing school.
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May 2025 by R Puthalath
The technician, whose name I sadly forgot, was excellent. He had a great attitude, he was friendly , professional, and good at his job. He communicated the status to all present. My whole experience was great and timely. The location was convenient, with ample parking.
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April 2025 by Anderson Wang
Convenient and fast appointment booking and checking. Plus no pain in blood drawing most of the time.
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April 2025 by Charlie Lee
Calvin technique in drawing blood with a needle is extremely precise, and his skills are excellent. He is also very kind and friendly. A special thanks to him for his professionalism and care! A+
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March 2025 by Akira Tanase
Very well clean & respected.
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March 2025 by Michael Lao
Samantha is a good phlebotomist
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January 2025 by Tam Henry Le Nguyen
Pros:
- lots of parking, easy to get to/find
- Calvin was a nice and easy going phlebotomist. Seems like the other coworkers were nice as well.
- had no wait as a walk in (though I did try my best to avoid the morning rush)
- QUICK
Cons:
- The waiting room, lighting, patient rooms, and bathrooms are definitely in need of a refresh (moreso a management issue)
- There's no person in the waiting room to greet you/help answer any questions, just an iPad on a stand. Not the worst thing in the world, but I imagine it would be annoying if you had an unusual situation, and had to bother one of the phlebotomists while they're with other patients (again, management issue)
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January 2025 by Listen Linda Beltran
Calvin is the most rudest phlebotomist I have ever experienced at quest. I feel your main requisite for hiring is that they are rude. He didn’t want to help me as a walk me said he couldn’t do it and just because they took walk ins didn’t mean he had to service me. I had been there earlier with an appointment but didn’t realize I had a paper request so I returned with it. After a back and forth he took me in refused to do draw vials for all the test requested mansplained I needed to make any appointment and that they would not take walk ins. If that’s the case then why give an option to wait you should not give such an option. Yet he was quick to take patients that didn’t seem to have an appointment. While drawing he kept mentioning how he should not be attending to me but instead those in the waiting room. My entire life I’ve used quest and now take my own family here. After this experience I feel labcorp should be my new place.
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January 2025 by scott burgess
Excellent experience here
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July 2024 by Michael Cowburn
I walked in was seen fairly quickly. the technician was courteous, professional and knowledgeable
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June 2024 by Arash A.
Most awful center I have been to, just go somewhere else otherwise you will regret it
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June 2024 by Robert Taylor
The visit was awesome ? They are the best….simple online check in.
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June 2024 by Philip Zee
The staff members are not helpful, acting like gods whom you have to please.
I was just dropping off some specimens after obtaining test tubes. The specimens needed to be kept in low temperature. I was forced to wait for a long time as I just walked in, thinking a drop off would be easy. As I waited, I got nervous about the specimens going bad, sitting in room temperature for over an hour. When inquiring the staff, she told me I should have brought ice with me to keep the specimens cool.
I hope my specimens would be good when reaching to the lab. We are at the staff’s mercy without an appointment, which is hard to get with a short notice.
Maybe try Labcorp next time?
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June 2024 by Becky Le
a nurse is very nice, professional. I appreciated it
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June 2024 by niefbd
My phlebotomist was rude and unprofessional.
