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February 2023 by Vicky Baguette
I had a wonderful experience buying my car here from Gerry K.!! It was my first time buying a car and- as an inexperienced buyer and woman, I had experienced a lot of issues test driving at other dealerships. However, my experience was only positive at Capitol Ford with Gerry. Not only was Gerry super reassuring and helpful about the process, but the dealership had a no-bargaining policy, so the price listed online was ACTUALLY the price I bought the car for. I am very happy with the speed, efficiency, and kindness of Gerry and of my entire experience at Capitol Ford. I hope not to buy another car for a very long time, but when I do, I'll be back to speak with Gerry!
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February 2023 by Anthony V.
I came in this morning and thought I had a appt, I was a bit frustrated , but it turns out it was my fault , the customer service was very courteous and nice, they knew that I was not happy and was still able to help me in the best way possible , I have never had a problem here , the mix up was 100% my fault, however they were still able to get me out in a great time if and let me get on with the rest of my day, for me that is huge , I highly recommend this location for service, in addition to professional they also explain everything in detail. Thank you Capitol Ford in San Jose for the great experience !! Special thanks to Marco and Zejna for their fantastic customer service!
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November 2022 by Salena Oppus
Josh Schmidt got us squared away with our Ford F-150 in no time. No hassle and very helpful learning about all the trucks features!
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October 2022 by Duc Nguyen
Good services, best price.. no hassle.
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December 2021 by Solmon D. Lee II
Excellent people! Excellent sales person! Cody Elemen represents what Ford is all about! Very pleasurable buying experience!
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December 2021 by Peter Pazmany
Josh was great to work with. He brought the car I purchased to my office. The paper work was fast. I will buy from him again.
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October 2021 by Big SEVEN Treez
I went yesterday to see a truck I seen on line I ask if they had if they had any single cabs and they said no maybe in 3 weeks once I left the parking lot I seen they had 2 single cabs my thought was he didn't want to help me because they way I look or what could be the reason it couldnt have been he didn't know he could of check instead saying no so I would like to hear from a manager
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September 2021 by Cesar Ines Ulloa
Manuel Olivares took great care of us! Was very helpful through the whole process. I had a very negative view about this dealership but Manuel changed that! He was helpful all throughout the process! Thank you for everything!
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August 2021 by Doug Lag
Drove over early, before church, only to,find that they are NOT open on Sunday. Bummer.
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July 2021 by Wonkd De
Had the pleasure of meeting Dale Kryst who helped me purchased the Vehicle I was interested in. Answered all my questions and concerns. The whole process was much faster than normal. Excellent gentlemen.
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July 2021 by keith phelps
The staff were very nice they treat you very well while you wait and offer you rides if needed. The cost is very high I was charged 390 dollars labor and they had my truck for just a little over a hour. I travel with work and have had other dealers do the same exact service as this charging less than half what they did. I won't be returning or recommending them to my company for service on our vehicles.
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June 2021 by Rolo Ochoa
With a simple call to the dealer I was able to purchase my 2015 Scion XB with no problems. Josh Schmidt the salesman that helped me once I arrived to the dealer was amazing and very friendly. I will recommend them to anyone looking for good deals and great customer service. Thank you for making this process so easy.
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May 2021 by Lynn Morgenroth
I cannot say enough good things about Stephen and Cody. They went way above and beyond the normal realm of excellent customer service to help me get my dream car. I scoured the entire country looking for the exact model, color and trim package for the car I wanted. When I found it at Capitol Ford I was so excited. Purchasing and shipping a car to the islands is a complicated and time consuming process. Thanks to their perseverance and hard work my beautiful Mach-E Premium
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June 2020 by Adrienne Metoyer Eng
Had a great experience buying a used Prius from Brian Trivett. They were transparent with the KBB price, the carfax auto record, any repairs they did before the sale. Even filled the tank with gas after the sale. Recommended.
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June 2020 by Brenda Hall
It was a great experience at Capitol Ford. I felt very taken care! Great car, Great price, Thanks Rick Simpson for making it happen!