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October 2023 by Lucien Clarissa
Don’t buy from here! Terrible customer service… I bought a sofa from here and it arrived with the fabric torn up. Called to get it fixed and they kept giving me the run around. Took them 3 months to finally get my sofa fixed and reupholstered.
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October 2023 by Ingrid Jonathan
Employees were very rude when I shopped here with my kids. They were being joyful trying couches and one of the employees lectured them. Wasn’t a pleasant experience
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October 2023 by Ursula Simon
Received my dining table with dents. Had to fight to return, wouldn’t buy from ricks again.
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August 2023 by Paulo Jimenez
I had a need for a dinner table and talked to the person at the store. He made a phone call and got my dinner table. Recommended
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April 2023 by Gisèle U.
I can't recommend highly enough the service I have received from Luis. His salesman experience is phenomenal. He is friendly, professional, and has a great sense of humor. This place has amazing, amazing furniture! I have been coming back for a year now, and will keep doing so. Thank you for everything, Luis!!!
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April 2023 by Deborah T.
Rick's has a beautiful spacious store well stocked with furniture for all tastes and budgets. Luis, Pamela and other associates are very helpful in finding the right fit for your needs. We wanted furniture with quality construction and Luis showed us great choices manufactured in Sacramento and LA, which appealed to our "localvore" preferences. Great quality and values at reasonable prices and a friendly staff!
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August 2022 by Deep S
Such a good customer Service! Highly recommend them, they have a very good collection of furniture, and Louis is very helpful. We can order from a variety of furniture.
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June 2022 by Davila “Davila Plumbing Co., Inc.” Plumbing Co Inc
Best in the area. Has great taste in furnishings displayed for viewing and that are offered compared to other shops. Over 10-yrs
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April 2022 by Waleed
Very good furniture collection
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February 2022 by P L.
After going to 3 furniture stores, my boyfriend and I purchased our first couch at Ricks Furniture today and were extremely pleased with our shopping experience. Luis helped us and was very professional and informative. The atmosphere was clean and well kept. The other stores we went to were dirty (2 in San Jose). We are in love with our couch and I would definitely recommend checking this store out first.
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February 2022 by Jennifer F.
This is the best furniture place in San Jose. High Quality pieces. I bought my couch 10 years ago, and it's still good as new. Cushions firm, no stains. Luis is very helpful as well and helped with our custom order. Would 100% recommend!
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February 2022 by Natasha Torrecillas
I love Luis and hus customer service. The furniture I bought has been amazing and long lasting. He's my personal shopper when buying for my home. He also finds me extravagant furniture that no one else sells..
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February 2022 by Pinki De
Expensive store. Worst place to buy new furniture.quality is really poor and won’t even last for a month.
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January 2022 by Pinki D.
The quality of furniture is really bad. Please don't waste your money buying any new furniture.
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January 2022 by Richie B.
Rick and his team were great. The were very knowledgeable and ready to answer all of our questions. We bought the cloud-like couch at a great price and will definitely be back here for more! Thanks Rick!
