ROYCE' Chocolate at Westfield Valley Fair is a popular boutique offering high-quality Japanese chocolates, including their famous Nama Chocolates, Potatochip Chocolates, and premium gift sets. Customers appreciate the smooth, creamy texture and rich flavor of the chocolates, describing them as some of the best in the world. The staff, exemplified by a knowledgeable and friendly representative, provides excellent service, offering samples and explaining product details, making customers feel like they are in Japan. While the chocolates are considered on the pricier side, many believe the quality justifies the cost, making it a special treat. The variety, especially the matcha truffle and bitter chocolate, is highly enjoyed by visitors. Overall, Royce' Chocolate is seen as a delightful and premium destination for chocolate lovers, offering a taste of Japan's finest confections in the Bay Area.
The ghana bitter chocolate here is phenomenal, but even more noteworthy was the amazing service provided by Jacqueline - she was so helpful, patient, and knowledgeable when helping me select the right gift for a loved one. She really went the extra mile - I’ll definitely be coming back! Thank you!
September 2025
Excellent chocolate, smooth and flavorful. Tastings helps narrow down the choices.
June 2025
Dan is the man.
Felt like we were in Japan for a second with his service level. Explained calmly the chocolates that are available and offered some samples. Very knowledgeable and we were really impressed!
Went home to try the samples and we will definitely be back to get the box. Thank you!
