Saia LTL Freight

Hours: Saia LTL Freight has received mixed reviews from customers, highlighting both positive and negative experiences. Many customers praised the professionalism and helpfulness of the drivers, noting their pleasant attitudes and willingness to go above and beyond, ensuring that deliveries were handled with care. Specific drivers, such as Christian and Jose, were mentioned for their excellent service and attention to detail, making the delivery process smoother. On the other hand, some customers expressed frustration with the company's ability to stick to delivery appointments and longer transit times compared to other trucking companies. There were concerns about the customer service staff being unable to provide timely updates on deliveries, leading to confusion and delays. Despite these issues, customers acknowledged the politeness of the drivers and the customer service representatives, often finding them nice and willing to assist when necessary. Overall, while Saia LTL Freight has its challenges, many customers appreciate the dedication of the drivers and are willing to use the service again in the future.

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1. San Jose, California