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January 2024 by Mark G.
Premier one credit union has been my long term bank for many years mainly because of the great service I get there. Kay Amado I call her my personal banker because she is so friendly to every member that comes in but especially because she has helped me so many financial needs from car loans to personal loans over and over. She will tell me if it makes sense or not when it's time to refinance. She has been the best, every time I have an answer she is quick in her response to steer me in the right direction. She is the best
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January 2024 by Pete G.
I've been with Premier One for years. Prior known as SJMCU. This is another review based upon the excellence and performance of one employee. Amado. I have called in or emailed questions. All of which get answered via land line or email quickly and professionally. The simplicity due to knowledge makes it an absolute pleasure to keep this account open. Thanks for a job well done.
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December 2023 by Paula J.
I have been coming to this credit union for over 30 years as a city employee. I am fortunate to say I've been able to be present for the many years of their growth for this location. I came in the other day just to do a regular banking transaction when Kay from the loan department walked over and just asked if I needed some help due to the line that was starting to form and I was next up. I appreciated the she understands that time for everyone these days can sometimes be limited. During the transaction she asked me about if I needing anything else that the Credit Union could help me with and at first I said no but after a few moments in conversation with Kay she gave me some ideas and things that might be an asset to my situations. Long story short Kay was amazing!!! She followed up with me on many questions that I had as well as helped me into a more positive road for my financial obligations. Also during this process a sticky situation came up due to others involved not associated to the Credit Union and Kay was all over it making sure everything was done to make the situation solvable and pleasant. Kay has a great positive attitude and is very knowledgeable in the banking industry. I would like to say thank you Kay for all you did for me and my family!
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October 2023 by Duane Barbic
A credit union serving county employees
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September 2023 by Nithin Devang
Highly impressed with how Kay Amado went above and beyond to get my Motorcycle loan approved. It all happened so quick and easy like buying a candy. People here are super friendly.
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September 2023 by Piyush Kothary
Incompetent tellers. I tried to deposit a business check into my NY credit union. First time they said no because your name isn't on the account. Second time accepted it into my personal account. Then call me a few minutes later to reject the deposit. Third and last trip ever to pick my check and take it to another credit union that accepted it right away.
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September 2023 by John L.
I have been coming to this CU for what seems like forever. My family worked for the city and got me my first and only bank account I use from here. Kathryn helped my with my home refinance. I can't begin to express my gratitude and appreciation we have for her. She helped us so much especially while in a tough odd situation and helped us close this out in a very timely manner. She and her team are truly amazing and can't be more than pleased with my experience l. Thank you so much!!
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September 2023 by Mary P.
I'm doing this review for my father-in-law who is in his 80's and doesn't have YELP. He loves this branch and says that Lisa Delgado is always willing to help him when he goes in. He asked us to do a post because she deserves the recognition for her great customer service. Thank You.
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August 2023 by Josiah M.
Kay at Premier One was great to work with. She went above and beyond to get me the best refinancing rate for my car that was possible. She walked me through every step of the way and was patient when I had any questions. Im 100% going to have her do my next new car from the start. She was recommended to me by 2 different people who both spoke highly of Premier One and Kay's services. Everyone at this branch was all smiles and happy to greet me when I first came in. Super cool vibe in the office and it made me feel comfortable.
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July 2023 by Jha O.
Great Service Ms,Kay Llamado the manager She's so generous and attentive.What ever transactions you need in PremierOne one Asbury branch they All Help you right awa'y10 stats for this branch.thumbs UP
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June 2023 by MJR
Love this bank, tellers, customer service are super friendly and helpful
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April 2023 by Sheri R.
I've been a part of this credit union for many years and would never go elsewhere. The customer service is Excellent and have always made me feel important. I have recently refinanced my car with the help from Kay Amado who has went far above her job description to get me payments lower than I ever expected and has treated me with such dignity and respect making sure at all times I was fully informed of the process. Not only has this branch impacted my life with amazing employees welcoming me every time, and knows me by my name, which shows me I'm important !!
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March 2023 by Laura L.
I have been a member for many years and I always have a great experience when I have to go into the Asbury Branch. The employees working at the counter and friendly and helpful, they work quickly and you always feel like your being welcomed back, small town banking feel. I have worked most closely with Kay Amado over the years for loans and she has been so great to work with. She always remembers my name, is cheerful and welcoming! I feel like my interests are being considered and I never feel like I am getting bad loan advice. My daughter recently got her first loan and was able to see the difference between a credit union "customer service" base approach, vs, a car dealership approach to a loan and it was a valuable experience for her as well! Thank you Kay and thank you Kathryn, who helped us get her first account open, so helpful, informative and friendly! We appreciate you!
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January 2023 by Marc H.
The best in the business for credit unions and banking. I've been a part of this and their previously acquired credit unions. One thing remains the same: the service. I've always received the best service anywhere around. There is a standout individual that has been assisting me for over 20 years and her name is @Kay Amado. You literally cannot say enough positive things about Kay. Her aptitude and attitude go above and beyond what you think you know about customer service aligned with financial know-how. I don't make any business or personal financial decision without discussing options with Kay and Premier One. Amazing rates, amazing service, overall amazingly positive experience - and again, for over 20 years.
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December 2022 by Cynthia C.
A great staff that is friendly and helpful. They were patient with my 84-year young mother.
