See's Candies maintains a classic spirit with its traditional black and white decor. The stores are typically clean and well-stocked. A major highlight for many customers is the opportunity to receive free samples of both regular and sugar-free chocolates, which helps in selecting favorites. The experience of visiting in person allows for hand-selecting a custom pound of chocolates, an option not available with prepackaged boxes at kiosks. Customer service experiences vary but are often positive. Many staff members are described as pleasant, super-nice, patient, friendly, and understanding, even with indecisive customers or during busy times like Valentine's Day. They are noted for going out of their way to make people feel welcome and at ease. However, on rare occasions, a staff member may seem less friendly or slightly annoyed, which can be off-putting, though customers often acknowledge that everyone can have a bad day. The stores, such as the one at Oakridge Mall, are wheelchair accessible. Despite sometimes long waits during peak seasons, loyal customers are willing to wait for their special chocolates. The overall atmosphere and generally excellent service make it a favorite destination for many.
Minh helped make this an unforgettable experience, we love See’s!!
February 2025
Same as any other. They keep the spirit of Mrs sees alive with black and white decor and pleasant employees offering free samples
October 2024
I loved the friendliness of the staff at the Oakridge Mall store, the free samples to see what chocolates my friend and I wanted to buy, and the samples of the sugar-free candy as well. Thank you!
