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June 2025 by Truman Nghiem
Tom went above and beyond! Great customer service and helped me set up my loop rewards. Great friendly staff and extremely helpful. Car wash works a treat too and the bay is very clean
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May 2025 by Christina Hernandez
Used to be my go to place for a car wash and the last 2 times when I paid for the $13.99 wash no foam or soap has been put on my car
Not paying them for another car wash again
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October 2024 by r A
Check the date on the energy drinks you buy here. I bought one of those starbucks energy drinks and didnt realize it what expired until I was almost finished drinking it and it started getting chunky🤢
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March 2024 by Courtney Tice
5 stars for Roy's excellent service!! He always greets his customers with a smile, patience, and a great attitude! This location is very lucky to have their associate Roy. I usually hate going inside gas stations. I feel safe and comfortable here!! Thank you Roy!!
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August 2023 by James S.
Here are six reasons to avoid this gas station like Superman avoids Kryptonite: 1. Their gas is the most expensive in the area, $5.79 premium per gallon tonight (see photo of receipt). There's a Chevron up on Meridian, a Rotten Robbie on Lincoln just north of Willow, and a Union 76 on Meridian and Willow. 2. I drove in at 6:47 p.m. to get gas and a car wash. The market was closed (see photo), so I couldn't prepay if I wanted to. 3. The sign on the gas pump (see photo) doesn't say you have to pay "BEFORE" only that you have to pay in the market...which I couldn't do, because it was closed. 4. I paid $15.00 for the premium car wash. The car wash is frequently down. Once I paid up front for the car wash, and the car wash was broken. They fought me like crazy to avoid refunding my money. Maybe that's why they want you to go in BEFORE you get the gas...so they can tell you the car wash is out of order...AGAIN. 5. The clerk, Melissa, tried to reach her manager, Yvonne, who refused to pick up the call. I came back a half-hour later in order to FINALLY get Yvonne to say "there's nothing we can do" even though she LIED and said that the sign on the pump (see attached photo) said you had to come in BEFORE you pay. Not only does it NOT say that, the sign only references the $1.00 in terms of getting it from the cashier, NOT the $.20 cent discount per gallon of gas. They still owe me $3.60. 6. The car wash is weak. You can get a much, MUCH better car wash at the Classic Car Wash on Hamilton and South Bascom. Avoid this place like the plague, COVID and Herpes all rolled into one.
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July 2023 by Pete Boggini
Car wash is often broken which is annoying. There are long wait times for the wash but most of that can be attributed to all you idiots who wait for the car in front of you to finish drying before you enter. Heck I've even seen bigger idiots sit and wait to pay or put in their code until the car in front of them has left the dryer. Once the person is inside getting their wash you can put your code in or pay. Once they are in the dryer you can enter the wash. The people behind you will thank you.
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July 2023 by Yanyu Li
Very bad experience, my BMW had a lot of tiny cracks in the windshield after a car wash. Never wash your car here!
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July 2023 by Frank Huang
Very bad experience, my BMW had a lot of tiny cracks in the windshield after a car wash. Never wash your car here!
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July 2023 by Yanyu L.
Very bad experience, my BMW had a lot of tiny cracks in the windshield after a car wash. Never wash your car here!
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September 2022 by Sam S.
All i asked for was a receipt from the manager Mary Cruz , they took my name and number but never called , no response. Avoid going to this gas station, customer service is POOR here .
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July 2022 by Gianni B.
rude stay away from this shell. all the reviews are true i wouldn't come back here for air in my tires let alone gas.
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July 2022 by Russell Galloway
Shell is buying from Russia, supporting the war in Ukraine. I will no longer buy from you until this ends.
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May 2022 by Myrna L.
The cashiers are so rude. I have never encountered such uncaring, mean workers. If I could give negative stars I would. These workers must see what's going on in the world today on the news and laugh. I can't believe the shell company hasn't seen these reviews and done something.
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May 2022 by Priscilla S.
Wow so rude zuleka with pink hair said I can just leave if I can't wait. And her manager didn't care either the short lady with pink eye shadow wearing too much make up. The manager said "I'm just a manger I can't do anything"
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May 2022 by John John
Constantly closing by 11pm. This is a 24 hour location .what I'd the point of a worker being here if its closed? Why isn't closed when it's a 24 hour location? This is the 3rd time this has happened. Please fix your online times. If your gonna keep continuously close by 11pm... taking my money elsewhere from now on.
