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February 2024 by Judy Margaret Chen
Good coffee and frappucino. I ordered one iced latte and one matcha frappe. They were made perfectly. The staff were nice and fast.There were a lot of people lining and waiting, so it took a bit more time.Parking: Free mall parking lotsKid-friendliness: Kid’s bite-sized sandwiches and non-caffeinated drink menusWheelchair accessibility: Wheelchair entrance and roadside
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January 2024 by Mai V.
Worst Starbucks experience. Close hours is open til 7pm, it was near 6:59 and they told us it was closed.
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September 2023 by Jesus Nicolau (Jay)
It was ok but poor
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June 2023 by Nesee Tea
Cannot make a drink correctly for the life of them. Employees need to be trained on proper drink preparation whether that’s with a substitute or light ice.
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June 2023 by Mitchell Davis
Behold the worlds slowest Starbucks. I invite you to see this spectacle in person!
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March 2023 by Angelina C.
If only Yelp can give 0 stars, I would give this Starbucks 0 stars then. Do not go to this Starbucks!!!! It sucks so badly. Drinks are average. But they always run out of supply. Like what the hell??? Don't get me started with their service so slow!!! Even when I ordered online it takes forever to get my order. I recommend you get your coffee/ tea somewhere else or at a different Starbucks than the Starbucks in Eastridge. My experience today was super horrible!!! They were backed up so much and they are super slow. A guy was asking the manager for water while the manager is pouring water for someone else. The guy asked again and the manager said they were backed up. Like what?!? You can pour water. It is not that hard since it is right behind you. I was waiting for my other order and the employee said they ran out of Pineapple Passionfruit drink. Instead of that, I would get the dragon fruit drink. But I don't know why they asked if I want the dragon fruit drink when they still have pineapple passionfruit. It is ridiculous and they are super slow.
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January 2023 by Joseph A.
This location gets very busy, but they always manage to help customers fairly quickly. I've never really had a problem with them getting my order correct here, but often times they do sell out stuff. I prefer to come here when they first open because they're not very busy but also if you come closer to closing, you can usually get a drink in a timely manner.
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November 2022 by William Moynihan
This Starbucks in the Eastside mall in San Jose California still.very good service and helpful staff
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August 2022 by Samsor Bareach
I work in the mall for almost a year. They have ruined my drinks more than making it right… most of the time its half empty because if foam. Either close it or make the drink right.
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August 2022 by Hana Nguyen
I like it
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June 2022 by Lilith G.
Average drinks but service is subpar. The girls who were working were very rude to the customers and kept using their phones instead of working
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March 2022 by James Sue
Located in center of Eastridge mall across from Macys, back side enter next to 24hr fitness. Has most drinks,( covid disclaimer on item shortages).
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March 2022 by Susan P.
Picked up a coffee and a water for myself and my special-needs student. Both Sophie and Shy were very accommodating! I shared that with them and I wanted to give them a tip. However, they couldn't get into the register and I I had to just rely on my words to them and they very much appreciated it. Sophie even made a heart out of the foam on my latte that was awesome by the way Great place to stop when your shopping at Eastridge!
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January 2022 by Abram Flores
You guys need to open much earlier 10am doesn’t cut it come on now!!!!!
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November 2021 by Alma J.
Lately mobile ordering has been disappointing in this Starbucks. There are way too many items that are "sold out". Is this code for "we can't operate mobile ordering." If they have simply ran out of items, why not problem solve and replenish.
