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December 2023 by Shane L.
I've been coming here for years. They're honest. They provide fast and accurate service. The prices are competitive. I've had my water pump swapped in a day. Oil change with coolant flush took a few hours. Would recommend for all your car service needs.
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August 2023 by Maureen Blackmer
Great Service as always. I have been going to them with my cars for years. Always great service. Highly recommend Stevens Creek Auto!!!! I have never been disappointed with any of their work or their attitude. Great place to take your car!!
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August 2023 by Florence W.
Norman and his team have serviced every vehicle I've owned since the 90's. They will diagnosis the problem, and give you the facts, without pressuring you to do "extra." His prices have remained reasonable, without compromising the quality of service. I have, and will continue to reccomend others to this exceptional team at Steven Creek Automotive.Florence W.
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July 2023 by Danny Diep
Quick, easy oil change with honest service. Appreciated the fair pricing.
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July 2023 by Violeta S.
They are honest when diagnosing your car problem.they value your time and also great customer service. Chris is great!! I recommend them.
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July 2023 by Jeremy Jung
Visited a few times, much better experience compared to other mechanic shops.
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May 2023 by Hardik Patel
Friendly, honest and fast. I needed a small repair on underneath engine splash guard. It got detached when i hit a parking stone. They provided quick service in very reasonable rates. Other places would have charged much higher. But they got the work done without any fuss. I would return again and recommend them to anyone.Service: General repairs & maintenance
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December 2022 by Akbar S.
I thought something was under my car so I called Stevens Creek Automotive after seeing a piece of my plastic was hanging underneath my car. They provided me 5 star service. It was very quick and they were super helpful. They could've taken advantage of my situation because although it was just a piece of plastic. It was scraping on the ground leaving me unable to drive my car normally. They removed the plastic free of charge. I appreciate the workers here and will definitely be giving them business again in the future should I need it. Thank you so much Steven Creek Automotive!
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October 2022 by Giampaolo L.
I had my rear breaks rotors and pads replaced here for $531. Shortly after my car started making a really annoying metallic rattling noise. Another mechanic immediately understood that the break pads were hitting the rotors, so I came back to Stevens Creek Automotive to have them checked. They kept denying that this was their responsibility. They checked the breaks again and said that there was nothing wrong with the them. I went back to the other mechanic and he immediately found that the brake pads were out of spec. They replaced the brake pads and now the noise went away and the brakes work perfectly. I have the older break pads and all the documentation to prove these claims. Unfortunately this cost me another $280 on top of the $531 they initially charged me. UPDATE: The shop took the defective break pads and reimbursed me of the $280 which cost me to fix the issue. I thought this was nice of them so up gave them another star.
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October 2022 by Michael Aniballi
A coworker recommended this place after I needed some repairs done, Bering new to the area and not much of a car guy I was very apprehensive about finding a new mechanic but the owner and staff put me at ease. they are honest and very reliable. I’m very grateful to my coworker for recommending them.
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September 2022 by Elizabeth S.
These guys are the best! I had my check engine light come on! I called and they said come on over! I did. 30 minutes later light was off ( it was the gas cap). But my sister and brother in law have been going here for years! They are fabulous!!! Will take my car here from here on out!
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February 2022 by Casey Wilson
Great people fixed my 1997 C280 a few times I highly recommend them always honest.
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February 2022 by Samantha R.
These guys are great! We have been bringing our cars here for years. We can always trust that they are giving us a good price and they have never tried to upset us services we didn't need. They are always busy though, so if something needs repaired it can often take days for them to get your car done.
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January 2022 by Evander Quijas-Torres
Honest and Professional Staff. My Dodge would crank but fail to start for months, causing a huge inconvenience when transportation is so valuable in San Jose. After visiting two other (unhelpful) shops I brought the car here and they were able to figure out the problem. Originally they mentioned it could be the crankshaft, and after they ordered the part and replaced it they realized that wasn't the problem. They did not charge me for that, instead they asked for more time to dig deeper into the problem. It ended up being the car's computer (ECM), which had to be replaced. Upon replacement the car starts PERFECTLY and I am in such relief. Made my year!Service: Oil change
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January 2022 by Edgar U.
I had my engine replaced by them in November 2020 but it was done incorrectly. Transmission cooling hose lines were cut and clamped together instead of being removed, which has caused all the transmission fluid to leak and transmission failure. This issue was foreshadowed, and I mentioned it to the owner before I brought the vehicle back home after the engine replacement, but he assured me it would never leak. Fast forward to today, while my son was on his way to work, the truck suddenly stopped engaging the gear in the freeway but luckily he was right near the exit of the shop so he was barely able to make it to the shop with my transmission slipping according to him. The truck was completely soaked in transmission fluid from underneath and up the driver's door. They wiped the door clean but didn't want to do anything about the rest. Also instead of completely replacing the line, they decided to just make another clamp repair and insisted for us to take delivery of the truck as is. I refused to take delivery until the line is completely replaced, but I doubt that my transmission will be 100% good after running without oil and slipping. The transmission was replaced with a rebuilt transmission a few years ago by AAMCO Transmissions but the lines were never cut by them and was working perfectly. After the engine was replaced, the truck's transmission never felt like it was running 100% and I assume it's because it wasn't being cooled properly and overheating and it would intermittently delay the shift points but never thought much of it since it was assumed to be good by a "pro". The clamp repair involved a coupler to repair the line they cut which would reduce the amount of fluid being sent and cooled (common sense). Ultimately I think my transmission got severely damaged due to an improper hose line connection. They claim it drives good but I won't know until I drive it or take it to a transmission specialist. In the end, they verbally agreed to recompensate me for a steam cleaning under the truck and replace the lines, but they want me to take it to get cleaned, pay out of pocket, and then they will recompensate me the charge. My concern is they will not hold their end of the deal and I am stuck with a bad transmission caused by their improper repair and a dirty truck soaked in transmission fluid. Very disappointed especially since they charged top dollar for the engine replacement and I trusted they would do a proper job. The moral of the story is don't trust them with your vehicle; a "pro" wouldn't cut a hose instead of removing it. My assumption is it was pure laziness of doing it the right way and losing all the transmission fluid by removing the hose line. properly but they still ended up charging for every drop of fluid they used. Oem wouldn't ever use hose clamps (especially 3 clamps at each end which would cause friction and rip again in 10,000 miles.) or couplers to repair a hose. The truck was also at the shop for over a month, so they had plenty of time to do the work right.