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December 2023 by Chris A.
Staff is amazing, thank you to Carlos for going above and beyond to make sure I got the vehicle I wanted! Everybody here is helpful and respectful as well. The staff here will do everything they can to make sure you are satisfied. Thanks to Sam for helping my girlfriend get her first vehicle as well! They just got two forever loyal customers! Thanks to Ismael as well for his help! If you're looking for a Kia , Steven's creek dealership is the place to go.
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December 2023 by May T.
I bought my RAV4 hybrid from Rod Lejat. He is very helpful and knowledgeable. He made my purchase experience so easy. No pressure or stress. It took me less then 3 hrs the entire process. I really appreciate his excellent service. I highly recommended.
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November 2023 by Priscilla M.
I had a really great experience at Silver Creek Toyota I met Gustavo Rodriguez, who was calm. Patient educational, who gave me excellent customer service answered. All my questions went above and beyond to help me out after I purchased my two new vehicles he drove my third vehicle home to help me out. Thank you again, Gustavo I am very pleased. I will definitely recommend family and friends asked for a Gustavo .#Highly recommend!Thank you Arlene Marcos for all your help for organizing all my paperwork and making it easy for me and explaining all the details with the coverage excellent customer service #Highly recommend!
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November 2023 by Hua C.
Highly recommend this place if you want to buy a vehicle. The whole process is smooth and seamless! Huge credit to the exceptional fleet manager, Jason Xie! His responsiveness streamlined the purchase with no back-and-forth, and I still secured a fantastic price. The overall experience was a delight!
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November 2023 by Mamit VT
Impeccable service received from Robin Porter today, honest and straightforward with suggestions on what's needed to be done with my vehicle with price options accdg. to my budget. Will highly recommend visiting this dealership store in Stevens Creek. I have been having my Toyota Care service maintenance in this location for the past 6 years since I bought my car. No issues at all when it comes to their service and assistance.
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November 2023 by Lovepreet K.
We went in today to purchase a car I wasn't sure If I was gonna buy today but Rod Lejat helped me finding my car and I made my purchase today.Rod was very friendly and helpful.If you ever want to buy a car go see Rod .
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November 2023 by Cindy Munoz
Stevens Creek has been the only place my family and I have bought our cars from because of their honesty, no-pressure-to-buy vibe and of course great deals!Steven Lawrence is not your typical salesman. He is direct, honest and trustworthy. I had zero anxiety talking numbers with him compared to other dealerships I’ve experienced.I’d like to extend my gratitude to the entire Stevens Creek staff: Steven, Wamesh and to the guys behind-the-scenes who got my car ready in such a short notice!
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November 2023 by Adriana Lopez
Good customer service. Trae did everything possible to make our requests work. We made him work and didn’t put it easy on him, but he was open to help and let us go happy with our purchase. We’ll now be driving a brand new Tundra. Stevens Creek Toyota is your dealer to come and get your dream car! Well done ☺️
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November 2023 by Fantasy Baseball
Had an amazing experience at the service center today. Most people I talk to feel that dealership service is typically overpriced, garbage work, and poor customer service. With Steven’s Creek Toyota my experiences have been different. Chris Mai is the service rep I usually work with and he doesn’t disappoint. He’s very communicative, thorough, and lets you know exactly what is happening. As with any auto repair or service there comes a charge. Chris is up front with it and works with you to make sure that the work necessary is being completed and there are no surprises. Chris lets me know as soon as the car is done and is quick to reply when I message him. Chris goes over everything and asks if I have any questions and offers to set up the next appt right there. Chris, if your supervisor reads this I hope you are commended on a job well done. I also want to say thank you to the gentleman who checked me in who was polite and efficient as well as the technicians who completed the work efficiently and the porters who got the car to me as soon as it was cleared to be released. Thanks for a great experience!! I will be back with my Toyota’s!
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November 2023 by Jessica Hernandez
Winston has the best customer service out of the many car dealerships I have been to. He cares about his customers as a human being not as a person to make a profit off of. He really takes his time to learn your needs and wants and work as best he can to help you with getting you what he can. He will check in with you to make sure you are taken care of. HIGHLY recommend working with Winston. Also Andy is pretty awesome too! He will work with you as much as he can to help you.
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October 2023 by Miss Me
They are the Best Toyota Dealership in San Jose Ca, Reine did a Best job when it comes to the customer service. The sales Manager Reine is helpful and excellent customer service. And warm Welcome when we arrived come down here from San Leandro. Big Credit for excellent job.And also Alfonso Morayta is such a helfull person in Toyota body parts store.
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October 2023 by rizalyn navarro
The Sales Manager Renato Ingalla. Help us a lot.Without him were not gonna get this car. Were going to refer a lot of customer because of his good customer service.
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October 2023 by Heather Johnson
Sebastian was so kind and I had the most amazing car buying experience ever! Thank you for making this process easy and stress free!
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October 2023 by Arthur A.
Highly Recommend!Our experience purchasing a car from ROD LEJAT couldn't have been better. He is extremely knowledgeable about the market and the variety of cars he sells. Not only we did get a great deal, he was very easy to work with and made the process simple and fast. we can confidently say we will be returning to Rod Lejat for future car purchases and highly recommend him to anyone in the market for a new vehicle.
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October 2023 by Yara H.
I have been subjected to very bad treatment at your San Jose services office today, I was yelled at, called racist names, gaslighted,threatened and kicked out.I requested new OEM tires and signed on an estimate for thatThey installed old used tires to my car and refused to answer my questions on why they are using old tires when they are charging me for new onesThere was a total mismatch between what was included on the estimate and what they installed to my car. They refused to give me my old replaced tires and said they were disposed although I requested them.Chris Mai and John Smith are the service advisors who treated me really badly especially John . He was racist hostile yelled at me used the F word and threatened me and denied service and kicked me out- all of that because I was asking why have you installed old tires when you are charging me for new ones as per the estimate and invoice- which is my legal right.
