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“Rent a trailer form Carlos this time. Totally different experience. Would have gave a 5 but the trailer had dents which had not yet been marked with u-haul stickers to show they were existing. Carlos applied the stickers - good to go.”
“I want to express my deepest gratitude to Brandon. He was an amazing help with Great personality helping our truck load onto the U-Haul! Since we’re
heading to Colorado, and he went above and beyond with his incredible help. Thank you again, Brandon you’re an amazing human!!!!”
“Man these guys are great. To my surprise they saved myself and my customer some money today in the service department. Highly recommend them. I have used union city monarch for a couple years now and San Jose location a couple times. Both are solid.”
“I was in serious trouble, my ryder back in New York had left me with no updated registration, and I was pulled over by CHP, Mo from Ryder in San Jose got right on it and delivered when I needed him to, way to be clutch Mo.”
“It was such a wonderful experience of having enterprise truck. The two gentleman’s working there, Jose and Ric went extra mile and helped me to get a truck out of nowhere. They did all this in very last minute request of mine. Thanks team, really appreciate it.”
“I had to pick up parts on a fri. afternoon & the people were helpful & the guy at the sales counter was fairly new but very polite & accommodating. It was nice to see someone that was really giving there all with there job & not there just to collect a pay check. Thank you guys for getting us all the right parts much appreciated.”
“I called Sunstate Equipment to see if they could transport my dead forklift and/or if they had a forklift charger. Although they couldn't accommodate my needs, Tresa, the representative, made several good suggestions. She was very professional, courteous, friendly and knowledgeable. She was the most informative person I talked to out of all the various businesses I contacted. Great job, Tresa! A+ customer service skills.”
“I have rented at the Curtner Av location for 10 yrs + and am very pleased with the services provided.
Over the 10 yrs plus I have rented from this location:
1) The employees are very helpful and pleasant, they solve all issues brought the their attention.
2) The trucks are reliable and budget friendly.
3) The location is easily accessible from Hwy 87.
4) The Mobile App allows you to speed up the renting process if you know what you need before hand.
Thank you Team U-Haul for making all of my moving experiences positive ones!
Regina”
“I rented a Uhaul 26 foot truck for a one way move from Los Angeles to San Jose, CA. The customer service was amazing, their price was much better than their competition, and there were no hidden costs. I would definitely recommend Uhaul to my friends and family.”
“I was unsure going here after seeing the reviews. But it looks like it's under new management. Andy is very friendly and helpful, and was able to get me a great truck to rent for the weekend (no way my SUV could fit the things I needed). It sounds like after COVID they had a lot of trouble getting up and running because of a lack of trucks especially - funny enough this is exactly what most people complain about!I'll definitely be back because new management under Andy is great. Most of this stuff comes down to who runs the place and Andy does great. I'm all for supporting local business owners and it's clear Andy's been hard at work trying to fix the reputation here :)I've only ever had trouble renting from Budget (or Avis?) when I try to do something last minute. My recommendation would be to try and book in advance as much as possible - and to be flexible if you're going to book last minute!”
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“I’ve rented from this place a few times and the process of renting and returning the truck has always been quick and easy. Staff are always pleasant, considerate, and informative. The trucks are always clean and in really good condition. I recommend them highly!”