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March 2024 by Dushyant Sukhija
Tan did a wonderful piece of workmanship to retrofit one of the side dials that had fallen off my watch. You cannot even tell this piece was not an original. Great work at very reasonable prices.
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February 2024 by Makila Marquez
Great service.. I was so appreciative to them fixing a bracelet of my aunties. They were very great at communicating with me .it's super important to her as it is the only item she has now of my grandmother..I will be going back to get my watch battery replaced ?
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January 2024 by Griffin Quadro
Great quick service
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December 2023 by Brian Smith
Excellent! My watch had mechanical issues...calendar, stop watch. Now it works as well as the day I bought it.
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October 2023 by Fatima Malik
Very nice and helpful, helped fix my husband's watch quickly.
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September 2023 by Nick
Tan, and his father are great craftsmen in this long forgotten trade. Tan fixed a clock for me in less than 15 minutes, he even stayed past closing time when we arrived a few minutes prior to the shop closing. These guys are highly skilled, and very fairly priced.
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July 2023 by Rajarshi Chaudhuri
Quick and efficient - patched my old sunglasses well.
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June 2023 by Scott Davidson
Had two gold rings that needed to be joined together. Tan (the son) brazed in 3 gold pieces to secure the two rings together. Tan then removed all the nicks in the rings after many years of use and then polished everything to a better than new appearance for a small sum. Would definitely see Tan again for any jewelry work, top notch work.
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June 2023 by Blanca Lemus
Fast Service & Reasonable Prices.
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February 2023 by En F
In and out less than 10 minutes not even $40 for a battery on my g shock
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January 2023 by Jacob A.
I called TikTok jewelry the other day to have my Rolex watch lightly cleaned. They initially tried charging me $150 to do this but then lowered it to $90 when I said I thank you I'll call around. When entering the store, a man came up to me without saying anything, took the watch, walked away and started working on it. I thought this was weird, but I brushed it off. Apparently, this was the owner and he does not speak English. No problem, the son popped his head up and told me to come back in one hour. An hour later I came back I was charged $90. And I tipped $10. I sat in my car and took a closer look at the watch and noticed the diamond bezel was off centered in further inspection the bezel fell off in my lap. The face of my Rolex watch had fresh sticky glue all over it. I was in disbelief I had the diamond bezel laser soldered to the watch. They broke the bezel off during the cleaning process and then tried to cover it up using cheap glue. I walked back into the shop and show the owner again. I cannot communicate with him so he calls his son on speakerphone and starts yelling acting like this is my fault. He again tries gluing my watch back together. I told him repeatedly I did not want to glued and to just please give me my watch back. While on the phone with the son, trying to explain what happened and being dismissed, he told me that you cannot laser solder a bezel to a watch and whoever I had did it prior lied to me. Once I finally got my watch back, I asked for a refund, considering the fact that they broke my watch and it was gonna cost me more money to take it somewhere else and have it repaired. They refuse to refund me and acted like it was my fault. I was able to take it to another jewelry repair store and have the bezel laser soldered to the watch against at a cost of $125. This company is not reputable. They do not stand behind their work and unlike other reviews when something goes wrong, they blame the customer instead of making it right. I tried texting the son repeatedly, and was ignored PLEASE GO SOMEWHERE ELES
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November 2022 by James Hershberger
I really trust this watch maker. Fast and great pricesGreat skills
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October 2022 by Carlos R.
I've gotten batteries there for my watches, also had my wedding ring fixed, jewelry cleaned, and more. This is my go to jeweler now. Very good, very fair price, thank you!
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October 2022 by azeem n.
Fast but expensive Had two watch batteries replaced and links taken out of the same two fairly inexpensive fossil watches. $50. I could have bought two cheap new watches for that much. He wanted $57 to pay with credit card! Won't be back.
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August 2022 by Good Guy
I discovered this watch repair location in San Jose. Great little shop with a warm inviting atmosphere. Knowledgeable watch repair with 35 years of experience. Went in for a watch battery and got a mini tune up for my classic Bulova timepiece.Service was prompt and efficient. If your ever in the vicinity and require watch care. I highly suggest this location. It’s a father and son run facility.Many classic and high end timepiece’s serviced at the location. Very happy to have discovered it. This place, beat the mall watch repair substantially. Very, very fair prices. Lol, especially for San Jose.Signed one very satisfied customer from NYC. Brian E.
