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October 2023 by EDUARDO R
I went to pick up two home orders and I asked the lady if she could mark one of the orders so I wouldn't make a mistake in the delivery and she was offended and told me that I should bring my marker and that they always stole them.
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September 2023 by Kara M.
Extremely rude interaction with a man assumed to be the manager because he gave me cash back. when I went to pay via card I hit the continue button and it charged a 18% tip. I already put some cash in the bucket but not 18% for making my sandwich. So I was incorrectly charged. He rudely opened the cash register and shoved the cash at me. I wanted my receipt but he took it and said I had to wait so he could help the other customers first. I checked my bank statement while in Togo's and since the line was long I just left. So so rude. So unprofessional. I'm so annoyed with the poor customer service. This is not acceptable Togos. I used to go to this togos all the time for years. Now I do not want to return.
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July 2023 by Randy Riddle
If I could give this place less then 1 star I would. They just ask you what sandwich you want and do it whatever friggin way they want. Didn't ask what toppings or cheese I would like. I got the Italian. I don't like provolone they put it on anyway. I WILL NEVER RETURN TO THIS PARTICULAR STORE AGAIN...
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June 2023 by Mark K.
Togos used to make great sandwiches but now I get moishy bread. A few slices of meat and wilted lettuce. Maybe it's just this place, but if you pay 12-15$ for a sandwich this place is a joke. 2 slices of ham, 2 slices of cheese? Give me a break. They used to have prepacked portions between parchment paper, but now it's some dude picking a few items from un u refrigerated bucket. Togos bread is a joke too. Most went to the trash.
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January 2023 by Mike T.
The most ripped off I have ever felt in my life ...... they have cut the portion of Meat in half ( less than half and doubled their prices ( literally had to search for any meat in it )...... I will never again go to any Togo's ...... !
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January 2023 by Brian H.
This place is grossly underrated. I love this place and my bad experiences are extremely rare. Half the bad review are something like, "been coming here for years, but had a bad customer service interaction one time - 1 star". Like cmon people, this is a chain that rarely maintains the same employees for very long periods of time. People move on to bigger and better things. Just because you have one bad experience here doesn't mean this place isn't deserving of a 5 star rating. Food is always delicious and consistent, staff works efficiently and is very good on the phone and handling pickup orders, and did I mention its delicious!! Love this spot.
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September 2022 by Sandra R.
I wasn't too big of a Togos fan until I tried their meatball subs. They're delish!!! Been here a handful of times and usually the morning staff is much friendlier than the closing employees lol Stopped by during their dinner rush on a super hot day and (middle eastern lady and another gentleman) were working the rush hour. I understand they must of had a rough day and were overwhelmed and weren't very welcoming that time buuuuut They were much nicer today!!! :) must of had a slower day.
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August 2022 by Stephen F.
Sandwiches are OK, customer service sucks, worst attitude in Almaden Valley. Yes even worse than the BK across the parking lot. LMFAO. I'm through going to this location.
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August 2022 by Khayal Sadikhov
I have no respect for businesses that gives you microwave food. Ordered pastrami, they’ve warmed it in a microwave - HAD NO TASTE at all. I wouldn’t go to togos anymore and would not recommend it to anyone. I didn’t like it at all ???
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May 2022 by Hillary W.
The worst customer service I've ever received in any Togos. Do not go to this location the food and the people are nauseating. I will never go back there the customer service is the worst I've ever experienced
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April 2022 by Terry B.
I have going to this location for years. The service has always been good. But last night my wife went in to order a sandwich. There was no one in there. Both workers were very rude. She spent $12 for one sandwich and two small chips. No Hello or thank you. I try to support local businesses but they way she was treated I won't be back.
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January 2022 by Renee C.
My daughter and I picked up sandwiches from Togos for lunch the other day. When we got home and unwrapped the sandwiches, we found that both had only two thin slices of turkey in them, not at all like the Togos sandwiches we have gotten in the past or like the ones they picture on their website. I wrote Togos customer service folks and they responded that the amount of turkey looks right. If you like bread, I guess it's the place to go because that is mostly what it was. Disappointing.
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November 2021 by James W.
Tried calling in my order (11:30a on a Wednesday). They put me on hold for 10 min then hung up on me. Went to the store and there were 3 people behind the counter with one person checking out. No line. I told them what happened as I was checking out. I got the insincere smiling 'sorry' smile and nothing more...
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September 2021 by Kiki K.
I don't get why their Yelp rating is so low, this is a great Togo's location! I find the staff to be incredibly friendly and hard working. I'm never waiting long in line, nor for my sandwich to be made. This is not the closest Togo's location to me, but it's worth the extra few mins drive to go here instead.
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August 2021 by Daniel Potter
Almost no chicken, corn or tomato in this salad. What's the point in even ordering a salad if it's just going to be lettuce? I can make that at home easily with a spring mix... Why even call it a chicken salad? There is NO CHICKEN... :(
