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December 2022 by Minh T.
This is a $42 nail set by removing dip powder and gel polish. I don't understand how a nail technician can be confident to take other people's money while making such terrible nails. I called to make an appointment and ask about services that I need to do before. But when I walked in, I didn't feel welcomed by the staff because none of the 3 nail technicians wanted to perform my service. If they don't like to do it, why get an appointment on the phone? During the process, she kept whining about how difficult it was to get the dip-powdered nails off, I didn't feel any respect from this woman, she handled everything clumsily and caused my nails to bleed but blamed me for staring at my nails. Unbelievable. I can't believe they use cheap base and gel polish bottles with thick and dry gel on clients' nails. If you want to charge a high price, make it worthwhile. I've been to other nail salons, and they all asked me if I was okay or need to fix anything, but here it was nothing, not even the dust on my hands was brushed off. She just wanted to get my manicure done so she could enjoy her lunch. I left her a $8 tip despite the fact that I can hardly believe how awful this has been for me. My overall experience at this nail salon has been negative. I'm not sure whether other clients have had the same experience as me, but I feel nail technicians at this salon don't need clients, they're just attempting to extort money at exorbitant pricing from clients and don't hope clients return.
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July 2022 by Liv R.
Needed a gel mani/pedi last minute so I gave them a call since they're appointment-based only. Luckily they were able to take me in the next 15 minutes! Located in a small (hole-in-the-wall type) plaza with minimal parking. It wasn't too busy so they had two ladies work on my mani (Vivian) and pedi (Hannah). They both took their time with my cuticles (which needed tons of work ) and made sure the paint job was done well. I left the salon with no complaints! 5 days later and it's still looking fresh.
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April 2022 by Gertu V.
I love this place! Ever since I moved to the Bay 2,5 years ago I have been coming here.. Kathy is the only person I trust with my nails and she does an incredible job every single time! She really cares about my opinion and before finishing she makes sure I'm always happy with the result. I always show her some designs and she manages to put her own spin on it to make it even better! I love her!! Also Jessica is amazing at pedicures! Loyal for life 10/10
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March 2022 by Angie S.
This place is HORRIBLE ! Please don't come here go to real NAIL TECHS. I came in to do my nails looking for a new staple on the east side never again I will be sticking to my usual even if it's a little farther. I paid $70 for lumpy uneven crooked nails instead of laughing & talking so much y'all should be practicing on your nail skills. They tried to make it right but honestly getting them fixed turned out worst & it wasn't the same nail tech that messed up the first time. I feel ripped off I have paid $60 for better nails with same simple designs I asked for. I'm not even sure they are licensed. AVOID AT ALL COST !!!!
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February 2022 by Gina O.
I've come here a number of times and I have had good experiences. I recommend making an appointment on the phone so you don't have to wait. I came here with my sister and we both liked how they have a book that shows the variety of colors that they have. I come here for pedicures Service: excellent, they are all very hard working Parking: there is parking right in front Location: easy to find at the corner of a nonbusy street
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February 2022 by Dana C.
Had an appointment at 3 and the staff greeted me and were all friendly. It was my first time getting my nails done and it was a great experience. The girl that did my nails was Sophie and highly recommend her since she wasn't rough on me. Some of my nails weren't completely painted on the sides but I only noticed when I got home but she probably would've fixed them if I pointed them out when I was still there. I got almond shape with black and clear purple and am in love with them. I paid 65 ( 55 + 10 tip ) and would definitely come back.
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November 2021 by Jacklyn B.
Booked my appointment through Instagram (@topcoatnailbarsj). Response time was very quick. You can also call in for an appointment too. Got in at 12:30 and was greeted by Don. He began my pedicure and we chatted up. It was his first day and he did a very great job. Detail oriented, gentle, and made sure everything was good before completing. Kathy did my acrylic fill. She is very friendly, attention to detail, quick and precise. I wanted to keep it simple so I asked for a nude pink gel with gold flakes. Very pleased with my service here and will gladly come back. They do take card but if you bring cash they'll give you a small discount . Thank you Top Coat Nail Bar
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August 2021 by Kristina K.
I was pretty upset because I have gotten my nails done a couple times here but only did walk in but I got told appointments are better. Their Instagram bio says "Walk in welcome". So I set up an appointment I got blame for setting the wrong date and basically got told there shop is appointment only. I get a text from the owner supposedly they texted the wrong customer but regardless it's unacceptable. They still do beautiful nails but just a heads up I guess they pick and choose who they're friendly with.
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August 2021 by Eva V.
I have come to Top Coat Nails a few times and this is my first time back in a few years. I typically don't like to get my nails done since it's more of a splurge but I wanted to treat myself and I had a great experience getting my nails done today! I tried to get this same nail design done at another place but it came out horrible and I couldn't stand it so I came to Top Coat to hopefully get it redone. It came out 20x better than what I had before. Honestly exceeded my expectation! My only small complaint is the slight inconsistent linework but it just looks so good I can overlook it! The lady who helped me was very patient and was willing to make sure the color was coming out the way I wanted and swatched the nude colors so I could see if it was what I wanted before proceeding. She also kept looking back on the reference photo to make sure the design was exact. Definitely need to remember to bring my stamp card next time I come!
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August 2021 by Mayra Estanislao
Good n fast
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August 2021 by Halina H.
I've only been here a couple of times over the course of several years. Generally, I only request regular nail polish services (when I'm lazy to do it myself at home!!) This is a simple paint job so I never had any complaints with any of the nail technicians here. What really impressed me was the result of me going out of my comfort zone and trying gel. I communicated with the staff over the phone what I wanted and they quoted me their estimated price and appointment timeframe. Kathy took great care of me. I super duper recommend her!! I showed her a photo reference of what I wanted and she walked me through the process. I requested a nude color and she happily pulled several polishes and swatched them on my nails to make sure I found a color I was happy with! Overall my experience with Top Coat summed up: +Gentle +Communicative +Detail-oriented My only critique is that they didn't completely clean off the excess polish from the sides of my fingers. Other than that, I'm incredibly satisfied with this gel manicure. I will be returning with an open mind to try new designs!!
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July 2021 by Jennifer G.
I used to go to this nail salon frequently a few years back, and I could always count on ending up with amazing nails. However, I was told recently that the business had been sold and there is new staff; unfortunately, the quality of the services did not continue with this new staff, at least in my experience. I first had a gel manicure done and I loved it and decided to book another appointment for a full set of acrylic nails. Although the nails were not horrible, they were not good quality at all; the shape was off, they were thick, and they were longer than I had wanted. I attempted to communicate nicely with the nail technician throughout the procedure, but she was blunt and continually stated, "they are not done yet" or "it is supposed to be like that"; I did not feel heard at all. I ended up going to another nail salon a week later and the new nail technician said, "wow these are thick", which confirmed that I wasn't just being a picky customer. Again, this was my experience with the nail technician I got. My mother had a better experience with her nail technician, so I can't speak for everyone there or for all services. Some of the staff seems very nice, but unfortunately I will be getting my nails done elsewhere from now on.
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June 2021 by monique serrano
My mom told me about this place! Amazing service and nice people
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June 2021 by Brenda L.
Don't get me wrong I liked the service but a lot of details in the nails weren't good! I paid $50 because it was gel nail polish and chose different colors. My nails are natural. I'll go again but for a regular gel nails! Not recommend special designs because it's too expensive and need someone who really experienced on doing it.
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May 2021 by Jessica W.
Came here for my birthday, big MISTAKE!!! My friend and me called ahead to see if they had time for a last minute appointment they said to come in it would be fine. We both got a pedicure and a full set. My full set turned out to be the worst I have yet gotten. I was very CLEAR and what I wanted and let her know I wanted a narrow/ slim coffin shape. She put the tips (old super thick square tips) before even asking what shape I wanted... she also did not ask if I'm ok with extreme curved tip. I ABSOLUTELY HATE CURVED nails they look so trashy!! I repeatedly told her I don't like these bend nails or the very SQUARE shape , it did not seem to bother her at all.. she only emotion if she's done with it I do t like it she could take it off. WTH!? ONCE SHES DONE?! I have been telling her I don't Iike it before she added acrylic .. When she finished these trashy nails she filed the edges which took the gel off and made it look even worse. Not once and apologize or an attempt to make it right. Also charged full amount for nails which are the lowest quality, paid 100$ for regular pedi and full set. SAVE YOUR TIME AND MONEY. San jose has plenty of salons that care about their customer and doing good work. My fault for not planning ahead and scheduling with a better salon.
