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February 2024 by Xuân Nguyễn
good...
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December 2023 by Hanh D.
Mọi người đến Trần Đắc nói thách lắm nhe , Diamond's hột bị rớt ra Hoài ,tôi mua ở đây hột bí rớt 3 lần hàng không chất lượng,nhân viên bán nói chuyện không cảm tình
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November 2023 by Dai Nguyen
I have been going there for 10 years ( on and off) and have bought many products. The recently time I went, they wasn’t honest about the price, they tricked me with the price. I and my family will never come back this place to shop for jewelry again
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October 2023 by DD N.
I literally just got hung up by a rude man answering the phone, and its their loss not mine. All I was trying to do was confirm a custom 24k gold necklace. I spoke in english and after I told the man what I needed he said hold on and proceeded to talk to a vietnamese woman at the store and laugh, about 30 seconds later he literally hung up the phone on me. This place has horrible ratings and I just found out why, if you all treat people like this you deserve to go out of business and you have some nerve to treat people this way especially with all the other jewelry stores in here, that's just stupid.
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August 2023 by Hoangfong Pham
Bad-Bad customer service. Bad communication!
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June 2023 by A Ko
This place has been my go-to, on and off, for around ten years. I’ve always enjoyed their interactions and assistance. Prices have been reasonable.
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June 2023 by Elizabeth N.
I got a simple job done. My favorite earrings were the regular posts, and I almost lost them once! I finally got them to be made to be screw ons so they would be more secure. They did a good job here at a good price. They also don't hurt anymore because I don't have to deal with the post stabbing me when I sleep sometimes and don't need to be so tight on my ears! I'm happy :)
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December 2022 by Nicki-Lily D.
I was looking for a pair of earnings with cross. Phuong helped me with it, w/ in a minute, I was able to find the pair I was looking for. The service was pleasant, price was reasonable. I would definitely come back.
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March 2022 by Kemba Davis
Bad customer service!! Go buy jewelry at Costco is much better.
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March 2022 by David Le
This store is dishonest, unprofessional.
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March 2022 by nguyen duyen
(Translated by Google) Sales just want customers to buy for money, but come back to cut milk or need other services, they say there is no worker, customer service is extremely bad!(Original)Bán hàng chỉ muốn khách mua lấy tiền, còn quay lại cắt sữa hay cần dịch vụ khác thì kêu không có thợ, customer service cực kì tệ !
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March 2022 by Ho Binh
(Translated by Google) Fraudulent sales. Defrauding customers, lying dog tongue. I give 1 star. People should NOT buy gold here. Thank you(Original)Bán hàng gian dối. Lừa đảo khách hàng, miệng lưỡi xạo chó. Tao cho 1 sao. Mọi người KHÔNG nên mua vàng ở đây nhé. Cám ơn
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January 2022 by Nguyen MyHanh
Dont do any custom jewelry with them because their craftmanship is very very bad. When you place your order and came back to pick up they dont have it and make you pick something else.
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August 2021 by Holly V.
My mother and I used to come here often many many years ago during the times when the original owners were there. Since the lady owner and her husband has passed away...this place has gone down hill with their customer service. There are these 2 specific girls that works here and are both RUDE. (these 2 girls usually greets you when you walk in). Today 11am I dropped off my ring to have one of my small diamonds replaced, which they said it should be done later on the same day. 4pm came along and so I gave them a call to see if it was ready. One of the "young girls" answers the phone, and said it's not ready yet, and said (rudely) I don't need to call them to check in...they would call me when it's ready. WTH!! I'm a customer and I have every right to call to check the status. There was another encounter a few months before... when I also brought my ring to get fixed for the same reason and I didn't have my receipt with me and I was turned away service. (which pissed me off), Because they've never had asked me for my receipt before when they had repaired my same ring a year ago to make my ring a larger size. And so I went home to get my receipt and came back, dropped off my ring to replace the diamond. And when I came back to pick up my ring, the 1out of these 2 young girls was whispering (right in front of me) to another lady that also works there. I trust my gut feeling that this girl was whispering (talking) s*** about me of how I was pissed off when she asked for my receipt. RUDE!!! These girls (that usually greets you in front when you walk in) are so rude with their customer service. Shouldn't be talking s*** (whispering) about a customer right in front of them and telling a customer to don't call them to check in with status (rudely)...making a customer feeling uncomfortable. RUDE and BAD CUSTOMER SERVICE!!! My mother and I will NEVER PURCHASE ANYTHING FROM THIS PLACE AGAIN - DUE TO THESE "GIRLS" DISRESPECTFUL TREATMENT AND SERVICE TOWARDS ME.
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July 2021 by Hung Nguyen
They tries to trick me with the price.