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March 2024 by Anthony Lee
My recent visit to the United States Post Office was a breeze! Arriving in the afternoon, I was pleased to find ample parking available, saving me the hassle of circling around. Stepping inside, I encountered a pleasantly short line, with only one person ahead of me. What's more, the efficient operation boasted three desks open, ensuring swift service. In no time at all, I was able to purchase the forever stamps I needed, making my errand hassle-free. Overall, my experience was smooth, efficient, and devoid of any unnecessary delays.
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February 2024 by Genson Chang
Came here to drop off my passport renewal application forms. The whole process is smooth and staff here are very friendly and helpful. Thank you all!
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February 2024 by Elaine Ku
The staff here are super helpful. Best experience in USPS ever.
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December 2023 by Changmo Ku
Bad customer service. One of the workers here have a seriously aggressive customer service attitude. Worst I’ve experienced in awhile.
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November 2023 by Zephyr S
Staffs were courteous and knowledgeable. There were a lot of parking spaces and no waiting line when I last visited.
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October 2023 by Yah Moht
Honestly, I was quite surprised by this USPS. The best USPS store I have ever been to. Very courteous, kind, and knowledgble staff. I think this will be my stop for shipping from now on.
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October 2023 by T (LUNAR)
these people don't work, they don't open at 8:30, they don't open at 9. god knows what they do with all the tax money.
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June 2023 by willian lee
Staffs are nice，friendly，and fast！This station is awesome！
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June 2023 by Yiqian Gan
My package was supposed to deliver from San Francisco to San Jose but mistakenly shipped to Texas by USPS. The supervisors here Sarah and Jason were so nice and helpful to help track the package and correct the usps mistake over the weekend beyond regular hours. Though the package is still late for me to catch the flight, really appreciate their dedication to the customer, willing to take the ownership. Thank you Sarah and Jason.
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May 2023 by Felix
train your employee to be more professional and stop letting layman sitting there doing nothing
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March 2023 by Eric Norige
I received efficient, patient, knowledgeable service mailing a certified letter. Will go again.
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March 2023 by Mercedes
Just came to this post office and was asking for help on 2 returns as it was my first time returning. There was a lady with a Hispanic accent that was rude for no reason as i told her i was unsure on the steps for the return. I asked her for help and she rudely told me i had my labels wrong as beforehand i told her i was unsure on what to do. She had very bad PR skills, and was trying to do the minimal on helping. I understand maybe a return is common sense to her because she’s basically a cashier on for returns and outgoing mail but to treat others unkind for simply not knowing was uncalled for.
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January 2023 by Thanigaivel Dayanandan
They don’t even know how to route to a destination. My mail was to be delivered to Santa Clara and I chose Priority mail option for a higher price to get it delivered sooner , but they ended up sending it to Hawaii !! Please choose another USPS to avoid getting misrouted
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December 2022 by Jacques Chazelle
Dunno what the complaints and bad ratings are for, but in my experience for the services I've used, they've been excellent.Been here in early morning to early afternoon for sending mail and packages domestically and internationally, and found that there were more than enough clerks, who were friendly, well-spoken, knowledgeable, and expedient. Facility is clean albeit a bit barren in some areas I'll admit.Couldn't ask for more, and no problems with mail delivery on top of that.
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December 2022 by Evan J.
I was extremely happy with the service they provided in resolving an issue I had. The team, specifically Sara, Nirpal and Connie, were all incredibly helpful and went above and beyond to make sure my problem was resolved to my satisfaction. They were professional, courteous and efficient, and I was thoroughly impressed by their level of customer service. I highly recommend this Post Office to anyone in the area! Five stars all around! Thank you!
