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March 2024 by audie arthur
No body want too work !!!!!
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February 2024 by Lisa Reeve
It's really too bad that I live nearby and I need to find another Post Office to deal with. This is my first time here and both people were very rude I asked for just a little piece of security tape across the top of a large envelope and they told me. I had to buy a $4 roll of tape which I did because I needed to send it but they were very rude. About it and especially the young man named Brandon he was not happy to be there and to be called up front to help and do his job. And I unfortunately had to be his first person in line. That got his rudeness. But, you know, I just moved here. I can find another one close by. It's a shame that our public services are going down hill. Many people would die for a federal job with the benefits that these people have and they can't even be pleasant I could have just as will want some place else I will next time.
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January 2024 by Jinal Sampat
I love this post office. Staff is always friendly and welcoming. Thank you
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December 2023 by Brandon Stevens
Do not use this office for passport services. They lost all my wife's original documents and take no responsibility for what happened.
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December 2023 by Julie Buckfield
I approached the Post Office for a passport renewal, and I was impressed by the seamless experience. The staff was knowledgeable and efficient, providing me with clear instructions and ensuring all necessary documents were in order. The quick turnaround time exceeded my expectations, demonstrating their dedication to quality service. Considering the convenience and peace of mind, the value I received was unparalleled.
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December 2023 by Sergio Hernandez
I had 2 packages to be delivered 1 of them was delivered an the other was not very strange I was home an no doorbell was rang in case it was signature request now I need to go to the post office to pick it up this my second issue with this post office since I moved on this side of town never ever had any issues in the last area I lived in an I mean never had any issues at all.
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October 2023 by Kaila Crawford
If I was able to give negative stars I would. The older gentlemen working at the passport station was lovely and tried to help us however the rude asian lady named Kristie or Christine should find another job. she was arrogant, aggressive, mean and clearly hates her life. We quickly left and went to the post office on meridian who’s workers were actually kind, friendly and they helped us quickly unlike Christine who literally told us that it’s “not her problem”. Well maybe you should find a new job if you don’t feel like doing it, clearly the other postal offices had no problem in helping us.
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August 2023 by SpreadNeedle
Love being told that the Carrier Supervisor is busy and I should leave a note with my problem instead, and it "for sure" will reach their table. I adore that the package a friend sent me has to go through the whole process of being returned because they couldn't simply hold onto the package and call me for pick-up. I appreciate the urgency in trying to get me out the door as fast as possible without even attempting to resolve my issues or grievances. I'm relieved to wake up in the morning and find that the package that I requested, "for sure" is being sent back across the USA.Great customer service, wonderful atmosphere, just wish they could reply with a number to leave a review of the employees who worked the front so I could give them as glowing of a review despite them giving out surveys to everyone else. ?
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July 2023 by Marc T.
Arrived here around 11:30 AM on a Wednesday morning for a passport renewal for a family member. We had an appointment for 11:45 AM, but it's recommended to come in 15 minutes early. Lots of parking in front of the office, so nothing to worry about. Many people use these facilities because there's also mailboxes inside. They have 3 areas from the left section for package drop off, which had no line so we were helped immediately when we needed a money order. The middle section is for local residents in the Almaden/Branham area to get their mail. The right section is a waiting area and a small office for special appointments. We were in 11:38 AM for our appointment when a previous appointment ended. The postal worker was quick and thorough in explaining the process and we were done early! Fast, easy, and seamless.
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June 2023 by Karl Tony
I am extremely pleased with the level of service I received at this Post Office. The staff was friendly, knowledgeable, and efficient. They handled my package with care and ensured it was delivered on time. I highly recommend this Post Office for all your mailing needs!
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June 2023 by Mike S.
Do you ever pick up the phone?!! Terrible customer service!I'd this was not the post office that serves my zip code, I'd go somewhere else. No wonder they want to shutdown the postal service!
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May 2023 by I. Bernardino
This USPS branch is fast and almost always clean. It also has a passport office but seems close most of the time. The lobby area has the contactless self-service kiosk so convenient when sending letters/packages within the US only. Even though it appears to have limited parking - there’s extra spaces on the side so I never have a problem finding one. They also have the drive through/drop off portion for added convenience when you already have a stamped letter.
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April 2023 by Karen L
I would give zero stars if I could. I got a text saying that my shipment of LIVE baby chicks had arrived. I showed up at 7:30 and the post office wouldn't let me pick them up even though there were workers there and I had ID and everything. They made me wait until they opened at 8:30. In past years, this post office also mishandled live chicks and I had almost a 50% chick death because of them. They don't care about actual lives! I am now standing outside waiting at 7:39 and I will just have to stand here for an hour even though they could have just handed them to me and it would have taken less than 5 minutes. Super disrespectful and uncaring workers!!!!!!
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April 2023 by Yoonseo C.
This was the easiest and fastest government facility service I went through so far. Everything ended swiftly thanks to their amazing staff member.
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April 2023 by LaDonna A.
This is my preferred branch even though I live closer to the one on 1st St. This office has great customer service, are super efficient, even when lines are long the wait isn't that long, & they have a self-service kiosk for after hours use where you're able to weigh, purchase postage for packages/envelopes, then place them into a secure bin. This is one of my favorite features of this office because I'd they're busy & I don't feel like waiting, I just use the kiosk. Staff are friendly as well.