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November 2023 by Laura D.
Go to a different pharmacy. They're so understaffed that it doesn't matter if you scheduled an appointment - you won't be seen until an hour later.
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November 2023 by Jim W.
I don't know what's going on here, but they are either completely understaffed or they have horrific management that just won't do their job. I've been waiting in the drive-through line for more than 30 minutes and they have managed to serve a grand total of one car. One car in 30 minutes.And this is typical for this location. If I could give zero stars I would because they don't deserve one
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October 2023 by Kai Chang
Calling for an urgent rx. The lady answered and said it will be ready in 90min. After driving an hour to the store. They said say don't have it.
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October 2023 by Miyuki M.
if I could give this store a zero, I would've already. Walgreens advertises same day pickup on eligible items in their photo department; however, they never follow through. They definitely false advertise because this has happened to me a couple of times. Unfortunately for me, this is the closest Walgreens in my area. Speaking to the manager in this store is also useless since they never know anything.
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October 2023 by Dennis L.
24 hours, means 24 hours. Change the hours of the store if it's not going to remain open all night or the store can not staff properly. The staff had the door locked and told me to go to Safeway. I want to make it known that I haven't used Yelp in probably 5 years. I specifically dug up my password just to write this review.
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September 2023 by S M.
I stopped going to my local Walgreens years ago, but tried this store for my Covid booster + flu vaccine. Booked the appointment 3 weeks in advance. After a 15 min drive, found pharmacy in complete disarray -- only 2 frazzled staff members to handle phone, long line of prescription pickups and Minute Clinic patients. They turned me away from my vaccine appointment due to lack of staffing. It's clearly not the store(s)' fault, but a corporate decision to stop resourcing their stores years ago.
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August 2023 by Parastoo E.
I understand with this place has such poor reviews. I called in this morning to make sure they have a medication I needed for my mom. They said they had the medication in stock so I drove here during my lunch hour just to find out that they don't actually have the medication. What a waste of my time.
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July 2023 by Brandy T
Normally I HATE coming here. However Jashawn at the pharmacy drive thru not only treated me with the first smile I have had all day but he even helped to renew my daughters prescription. Usually I’m told to call the doctor myself to renew it. He treated me like a person and not just another obstacle to get through. Thank you for your help and your smile Jashawn.
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June 2023 by Kara E.
First of all you should change your hours online at the very least! Closing at 1or 2 am doesn't mean 24hr!!! I've been in the parking lot and from the second they put that closed sign on the door I've seen 25 customers (yes, I counted) being turned away in a matter of 30 min. Walgreens must love loosing money! Change your online hours please!
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June 2023 by Sojiro Vo
This is the only pharmacy within a 10 mile radius that's open past 10pm, but every time I go, it's always closed with a note saying they're short staffed. clearly this is an issue with management, as the store can't open without employees to work the registers. Nobody goes to Walgreens at 2am on a whim, I've always needed something urgently and not been able to get it since everything it closed early since the pandemic. if you're not going to have enough staff to stay open past 10, then change your hours. ridiculous, I feel bad for the workers.
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June 2023 by Alondra E Quiles
Horrible service. Every time I call I am on hold for minimum 30 minutes just for the call to end without being supported. In-person wait time is also terrible.
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May 2023 by Shahid Z.
I wrote this review while in the line for more than 30min. It was around 0915pm on a weekday. I think it was only 4 or 5 ppl in front of me when I came (I should have counted them to have the exact correct number). I guess it's only the 24hr operation that people use this pharmacy otherwise it is crazy wait time. I hope they look at stats like how many minutes it take to serve one customer etc., how many ppl work at one time and try to improve. Thank you
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April 2023 by Jeba Singh Emmanuel
Been here a couple of times since child needed medicine late at night. Always bad customer service. There is only one counter manned who is handling both the line (about an hour wait) and the drive through. The pharmacists also seem to be just hanging around which makes it even more annoying when I am told that a prescription sent 3 hours ago ‘just’ came in.This pharmacy is one of the few 24 hour ones and so is always crowded past 9pm. They seem to make a lot of money, wonder why they don’t get another person to man the counters.
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April 2023 by Alyssa De Leon
Came to the drive-thru pharmacy after a late night ER visit requiring a prescription medication. Waited approximately 40 minutes for the two cars in front of me to finish their business. When it was my turn, I waited another 20 minutes for a short (tone) and slightly attitudinal attendant to ask me for my name & what I was there for. After another 20 minutes I received my prescription, but would definitely not return again unless it was an absolute emergency.
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March 2023 by Arsh V.
Super understaffed and under maintained Walgreens. Store is dirty, staff is not organized. I went here the first time to get a Covid booster and even though I was on time (early even), and I wasn't taken in until an hour after. I went in again to pick up a prescription, and another 30 minute wait, just to pick up prescription that was ready. I don't blame the staff because they're all over worked, but something has to be done to better the store.
