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November 2023 by M W.
Thank you to Marisol for helping me navigate the recent early paycheck error that many customers were victim to, myself included. There were times where I was extremely erratic and high emotion yet Marisol was always kind and patient with me and always willing to help me to the best of her abilities at the branch level. Marisol was an empathetic listener who was always willing to go out of her way to check every resource that was available to her,even filing multiple complaints on my behalf and getting the phone number and extension of my case manager. I am grateful. The issue was finally fixed (and WF payed interest on their mistake to the affected customers) and I can't be more than thankful that I was guided by such a caring banker. Thank you Marisol!
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June 2023 by Anna A.
Ms. Karen Peck (Premier Banker), is very helpful, friendly and with good heart. She always help us with smile. I highly recommend her. Im giving her 5 star with her awesome job.
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May 2023 by Jose M.
I don't usually go to the bank so this is rare. Everyone here is super sweet and nice. The only thing I didn't like was you had to make appointment to see the bankers. I guess that's a good thing but I did not realize so I wasted a trip. So make your appointment before coming here.
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June 2022 by emily g.
Great costumer service nice ppl the lines are long but very quick one of my fav branches near by
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March 2022 by Alan L.
Make sure you ask teller to put cash through machine + receipt. I had a very bad experience trusting teller to do a manual count on a lump sum withdrawal and basically got robbed.
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January 2022 by Santos Velasco
I WAITED IN LINE FOR ABOUT 20 MINUTES AND I DECIDED TO WALK AWAY HORRIBLE SERVICE.
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June 2021 by Brian D.
Need help here? Ask for Felicia Foo!Consumer service with a smoke and real helpful! Thanks Felicia!
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January 2021 by bilal ilter
They are not update time
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November 2020 by Cynthia D.
I just left Wells Fargo on Hamilton/Winchester, I was outside in line, social-distancing behind an older Asian gentleman. Someone walks out, he immediately walks in (security is also an older Asian gentleman). I am a black woman. Someone walks out, then I walk in. "STOP, please go back outside, until I tell you to come in!" I'm black and used to this, but I've always questioned it? Why can't you treat ALL customers the same? Mumbled excuses are always the answer
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October 2020 by Vera D.
I really loving coming to this branch. Every time I come the manager on staff is Emil. I think that's his name but his staff always seems so happy and friendly. I really appreciate you all thank you.
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November 2016 by Cihat Yildiz
Everybody smiles and helpful. Thanks Ahmad Wali for your help.
