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March 2024 by Nodule S.
I'm local and shop here fairly often. I'm also a gringo but love coming here to practice my Spanish and peruse all the unique things in this really nice Hispanic market. Here are the best points for me: 1.) The produce and meat are good quality and the prices are great. 2.) They have killer salsas and guacamole fresh made along with cheeses and cremas. 3.) The marinated meats are really good and great to take home and bbq. 4.) The lunch bar provided me with probably one of the best chicken burritos I have had in the South Bay for only $10. Restaurant downtown didnt even come close and charged me $18 for a burrito. 5.) The employees are nice and speak Spanish to me and its really fun. 6.) The place is very clean and neatly organized so whoever manages this place does a fantastic job. 7.) I can get a weeks worth of great food for half what I would pay at Whole Foods. 8.) I love hot sauces and they have a vast selection here and fresh made salsas as well. 9.) Local Hispanics stare at me with interest in the store and many greet me with a smile and say hi... they are really happy to see me in their community. Some have even struck up a conversation with me so I can practice more Spanish! Lots of fun. If you want to pay $17 a pound for dolphin safe, organic, free range, cruelty free chicken go to Whole Foods. If you just want regular chicken, which you will notice zero difference, go to Arteagas! All around a Gem in Willow Glen and Highly Recommended.
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January 2024 by Ariana L.
Ordered the taco tray #2 from here for football weekend. Everyone loved the tacos! They were so flavorful! The Al Pastor was my personal favorite. Placing the order online was so easy. When I came to pick it up, I was able to get groceries, some pan dulce, and other meats at the carniceria. That meat turned out delicious as well, the one I got came marinated so it was easy to cook. I really love this place. Everyone was so friendly. I will keep coming back!
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December 2023 by Gregory R.
I called to get in contact with the restaurant to make a time change for my food trays. It took 3 times to get through to the restaurant. The final time I called I got yelled at by Christina who raised her voice at me. She basically said wasn't going to connect me to the restaurant anymore. It's unfortunate because I work at a nearby hospital and we all love those tacos there. Sadly,this is the last time we have our business there. Good tacos, poor service.
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November 2023 by Cool B.
THE ABSOLUTE WORST PLACE EVER. I hate that it has gotten worse over the years. I live so close and would love to go in for a few items, but the service is horrible. The manager is ridiculous and sits in the office avoiding things needing his attention. I will not go here ever again! They price gouged during Covid when stores were running out of tp etc. Items incorrectly ticketed are ignored. I was purchasing items and one item was marked wrong, I told the cashier, he went to the manager, the cashier came back and did not say a word and just removed the item. I asked him, in a calm manner of course... What are you doing? He didn't respond, so I said excuse me did you speak to the manager? Where is he? My boyfriend also asked him. We were puzzled.... There was no communication, so I said this is ridiculous. We left without all the groceries we had selected. Therefore, I will never shop here again. Further, at times, it is so gross, there are fruit flies around rotting fruit and the meats in the butcher type area have flies and do not look fresh, the whole place has gone down hill! Sad, because I really used to enjoy this market.
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October 2023 by Ashley C.
This place is always clean and it's easy to get any help here. The chips and other prepared foods are delicious and an easy meal on a night when i don't want to cook.
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September 2023 by Thanh D.
Use to be my go to Mexican store. Not anymore. The dude getting meat used a used bag and to make it worst, he used the outer side with a label attached to it to put the meat in. The outer surface been on the counter too. Never coming back again.
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August 2023 by Selena P.
When we were in their produce section my husband noticed a RAT that came from their back stockroom/meat freezer and went underneath the small section of dressers next to the produce section. We mentioned it to an employee and he did not seem surprise but tried to play it off!!!
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July 2023 by Scarleth P.
Very bad service the ladies in Western Union office are very very rude. I came to fix my receipt that one of them did wrong couple of days ago and after one of them started giving me attitude for no reason and start calling me names in Spanish. Very bad experience with these unprofessional people.
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June 2023 by Jae P.
Breakfast burrito is on point! Highly recommend their horchata as well. Definitely will be going back.
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May 2023 by Jeanna Z.
Great food and service. The people are really nice and always helpful. Easy parking too
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April 2023 by Deidre T.
Unless you are Mexican I don't encourage you to go there. Worst customer service experience ever. Twice men went ahead of me and pretended not to understand English. Cashier said it's ok, both times when I told them I was next in line. Won't spend another dime!
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April 2023 by V N.
This is the second time I've been here, I was so excited to see that there was one near where my husband sees his barber. First time we bought a lot, ceviche, salsa, chicarrón, pan dulce and even hit up the taqueria area they had kids plates it was great. We went by today because the last time we came and bought pan dulce my son ate the whole bag and the rest of the household didn't get a bite. And some other small items. I bring bags because 1. I hate paying the fee lol and 2. I want to help save the world one bag at a time. My son was holding the bag and NORMALLY the cashiers ask if I want a bag and I'll just say no. Well this cashier assumed i wanted to be charged a bag. I had put my card in and already paid before she finished ringing everything up and then proceeded to bag my stuff in the store bag. I said oh no I don't want a bag and she said too late I already charged you. So obviously I got upset and I said you didn't even ask. There was no apology, she said I'll just give you your money back. But that's not the point it just makes me feel like how many other people have been charged without knowing and even then they tax you for that stupid bag I just saw the receipt. I don't know if I want to go back if I have to be watching every step and making sure that I'm being charged correctly.
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March 2023 by Daniel L.
Going to give a 5 star because the food is good. But the register workers and cooks need a better POS system to communicate. You literally have to repeat what you ordered at least 3 times after you already ordered just so they get the order correct. You guy's got this step it up. I live on Main St so this is the new spot... get it together.
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March 2023 by Yeh U.
Las trabajadoras son muy malas y creídas antes eran buenas personas ahora son puras nacas ya no iré a esta tienda
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December 2022 by JP H.
SUJEYLI should not be helping customers. She is extremely rude. She does not care about the customer experience and could careless if she ruins someone's day. If she tries to help you ask for someone else. SUJEYLI No debería estar en este campo de trabajo es despota y grocera. Yo le hice una simple pregunta y me contesto chocado y con una aptitud de superioridad. Se le nota q es problemática y lo siento por quien tiene q trabajar con ella. Me es difícil comprender q se le page por atender al cliente y sea así de insolente, q se valla a su casa a portarse así. Uno es cliente y no tiene q aguantar sus vibras negativas, pásenle un huevo por encima haber si se le quita lo amargada. Corran para otro lado de la ven venir.