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March 2024 by harry
They frequently get orders wrong and serve super slow, it’s been three times already and some of the workers are
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February 2024 by Mayra Camacho
There are always problems with my order, I am missing food or payment for just legs and they fill me up with whatever they have. They are more aware of the conversation between workers than the work they are
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February 2024 by K J
I came here the evening of 2/22/24 around 7:45 PM for a pick up orderI didn’t walk out until a couple minutes before 8- which is fine when it’s busy, But it was not that busy (at least inside of the Restaurant) - 2 People were in the pick up area before me. They got their orders promptly from what I saw & Then, when I walked up, the staff members walked away & And started joking and laughing loudly in the cooking areaI assumed that somebody would eventually say, How can we help you? But instead, they all stayed in the cooking area, while I just stood there-Nobody else came in, and they all clearly looked at me. A couple of the females rolled their eyes at me. I’m standing there, thinking like what the heck, but I stood there calmly Waiting- Then somebody walked in the Restaurant when I was coming up on 10 minutes of waiting & One of the guys immediately walked towards the register to help them - After he was done with them, I said Excuse me, I’ve been standing here for a while, and nobody has Said anything to me- I am here for my Order”Then a manager-type dude, walked out of nowhere and said “Oh Yeahh-how can we help you?” I intentionally gave a confusing look and said my name-The bag with my name on it was sitting there the entire time that I was waiting… we live a few minutes from the store, But by the time that we got home with the food, we had to reheat itI definitely believe that this unnecessarily bad customer service was racially motivated & Bigotry was definitely involvedReally unfortunate that I can’t even comfortably get some food for my family and IThis was my first and Last time at This Wingstop.
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February 2024 by Gina N.
i don't go to this location often in the past, but whenever i do order here no problems. i wanted to try the hot honey rub that was back. i decided to go on monday & placed an order online. i ordered tenders for the first time since i saw so many people get it on social media; decided why not? i ordered hot honey rub tenders with fries with extra seasoning. it was a bit busy when we got in. i saw that there was a family sitting there eating so it was a bit busy in the environment. i didn't mind waiting since i was so excited to try the new flavor! lowkey went down from there.... it took me awhile to figure out what drink to got from the machine because the drinks had no flavor and no fizzy. when i got home, i saw that none of my tenders and fries had no seasoning . it was the most driest tenders and fries weren't crunchy at all! it was so soft. i was so disappointed would not come back out of this way to this location again....
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February 2024 by Mike Kinkel
Staff is rude and can't even count to 10.My last order was only 9.The manager or owner that is there all the time is cool though.
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February 2024 by Cristina Z.
Gross place Staff always on their phones then handling food and messing around in the back Got food poisoning on my last visit 0/5
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February 2024 by Mariana R.
Service - This wing stop is very good the manger is a really nice and loud person and he communicates very well and makes his voice heard. But the teens that work there are not. They can speak up and u have to tell them to repeat what they asked you multiple times. And today some girl working there didn't say our names clearly it looked like she was shy. And me and another guy got out orders mixed up. And when i gave the money to pay the guy mixed up the money and put that I gave him 70 when i gave him 40 and it took 4-5 minutes to give me change back, also they didn't ask if i wanted bone or boneless. And they gave me no drink.Over all the wing stop manger is grate i recommend to ask for the manager to take ur order.
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January 2024 by Allison F.
Good wings and prompt pickup! I want to provide a positive review after seeing many recent less than positive reviews. I placed an online order for two different types of wings and a side of ranch. Upon arriving at the time I asked for my order to be ready, my order was ready, the pickup easy and the food quality as expected. I will definitely order from this location again.
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January 2024 by Kari C.
I usually dont leave chain places reviews but the girl working tonight was pretty nasty to the guy ordering ahead of me.. the dining tables were closed and the 1 bench in the lobby was occupied, the gentleman proceeded to sit on a chair and wait for his order as wingstop typically takes at least 15 minutes after ordering and Yajaira (which was the name on my receipt) proceeded to tell him he couldn't sit. The guy was like oh im just waiting for my order and she said theres another bench outside! I was shook, she said can you put the chair back up and wait over there ?! I was humiliated for him and really didnt see the bug deal. He had a take out order. then she said shed be right with me and i waited at least 10 mins before even being helped... mind you it was just me a door dash guy and another waiting so it wasnt like they were super busy. I felt humiliated for the guy who got asked to stand. Other than that wings are bomb obviously but they always lag and not very welcoming attitude
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January 2024 by Sandy T.
2nd time they messed my pick up order. At this point don't trust them to do your order correctly. Just open everything and check. I only ordered 2 things.
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January 2024 by Keith M.
I actually recommend the Double Cheeseburger until my last visit! I didn't a burger could be so bad! and the Alcohol is water down. a shot Patron tasted like water. Service was horrible!
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January 2024 by B -.
I love the chicken and I would dip my fingers in the ranch and lick it off because it's so pure. Great food would definitely recommend to everyone!
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December 2023 by idiot c.
honey garlic wings very good! i brutalized an infant and a family of six here, waiter did not bring my wings very fast though so i took a star off.
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December 2023 by have some milk
This location has better quality and service than the one in Almaden Plaza so I go out of my way to come to this one.The boneless wings are made perfectly — we usually get the garlic Parmesan and the lemon pepper. The new maple sriracha chicken sandwich is so good, it’s dangerous!The cheese fries were a little too excessive for my taste, but maybe I wasn’t hungry enough.
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November 2023 by Purvika P.
I've been to this locations several times, but only because it's the closest to home. The food is good, but their order wait times are ridiculous. Often if you have several flavors to your wings one of them is made before the other and part of your order comes out cold. Additionally they always seem to be understaffed. They charge extra for dips and have also forgotten to pack them in my order which is really annoying. I reluctantly come here for the 70c wings on a Monday or Tuesday but I'm always mentally prepared for the awful service.
