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April 2023 by RESTING GLITCH FACE
This lady has been OVERTLY combative with me on several occasions and yesterday when I tried to avoid her she literally followed up on our previous encounter in which she can't be bothered to get off of her personal cell phone conversations to assist with any attempted purchases and or with anything that requires keys multiple times I've tried to purchase an abundance of mounting hardware but am met with hostel unprofessional behavior, The first two times I played the bigger person I remember clearly because it was the day after New Year's the second time,but the third time myself wife and special needs child were met with collectively combative Behavior as a result.
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February 2023 by Gabe N.
Honestly whoever talking shit about jimmy shut up ur stupid jimmy's hella cool Nicole's hella cool and Ceaser is hella cool to they all had good vibes easy to talk to great customer service jimmy offered me somthing to drink and something to eat,3 great people if you go to ZUMIEZ and see Nicole ceaser or jimmy talk To them there cool people also jimmys car is hella sick ask him about it
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January 2023 by Jesuis M.
My brother and I went in looking for some t-shirts. We were approached by Jimmy and had a great experience with his assistance. He was able to reccomened some great brands that were similar to what we were looking for when what we wanted was out of stock. He answered all our questions about sizing for certain styles of shirts.
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January 2023 by Tony B.
Asian kid was super condescending for no reason. Simply asked if he had a size M on a shirt with an Integra (car) and he asked what I drove. When I told him what I drive he started yelling in a condensing manner about my car? It was unnecessary and immature.
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September 2022 by Karen Reyes
Came in with my cousin asked to see some Nike SB and they didn't have them then i asked for some addidas they didn't have them then i asked for some new balances and my cousin started seeing some watches and the should never arrived, why would you even tell me.you have something and make me wait for 10 min.
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August 2022 by Natalie U.
Went into Zumiez store just to look around.. cashier was just standing there talking to another girl across the counter, ( i dont know if she also worked there or not) , she was on her phone and didnt even greet us in. A couple minutes after I started looking through folded shirts to see designs on back of tees etc. the cashier decided to actually start doing her job. She came up to me and asked if i was looking for anything specific. I simply responded with a no, i was just looking around. She then stood there the entire time next to me while im just trying to look through the tees asking me every couple seconds if im looking for anything specific. She then states its because im messing up all her tees and if Im looking for something specific let her know so she could grab it for me. I couldnt even shop in peace it was like she was breathing down my neck. I will never shop in this store again and Management really need to look into hiring a new crew. Girl was a blonde, about 5'4, 5'5 . She should be fired.
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July 2022 by Tana F.
TW: talk of self harm Before this store used to be A1 when it was ran by Madison. I came here a lot with my friends because we tend to hang out at the mall a lot and we were considered regulars bc we would come in every weekend and buy whatever clothes but always a bunch of stickers. Anyway, one of my other friends from school ended up getting a job here. We were all really excited for him. Unfortunately he ended up quitting really quickly bc by the time he had applied Madison was no longer the store manager. Bones was. My friend disclosed to Bones about his past battle with self harm. One day on the sales floor when he was I guess getting on her nerves she turned to him and said "why don't you go slit ur wrists" ever since I heard that I've never been back to this store. Or any zumiez for that matter. Him and his mom have been calling HR or whatever specific hotline they have for zumiez employees and both HR and the District Manager said "sorry because there's no physical proof of this altercation we can't (won't) do anything about this." Bones was never reprimanded and is still the store manager. It's sick. I'll never support this company ever again. I know all stores are ran differently but knowing that the higher ups know they can get away with verbally abusing their staff because there's no physical proof, it makes me wonder who else treats their MINOR aged employees like this. And I actually learned through him (he's still connected to some of the other employees) that Bones is actually consistently praised for her work and her team, so when I heard that I figured everyone should know the truth about this "rockstar store manager" F*** you Bones.
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June 2022 by Aaron Abuan
I honestly just come here for the stickers and T shirts it’s lots of clothes cramped up but if you have patience to browse then you probably might find something you like?
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April 2022 by Julissa D.
one of the worst stores i've ever been to, will never shop at this zumiez ever again. customer service went down when new staff came in, and store manager was very rude. the employees don't even know what they're selling i had to show them/tell them the things that i wanted.
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January 2022 by Joce Reyes
Came in with my cousin asked to see some Nike SB and they didn't have them then i asked for some addidas they didn't have them then i asked for some new balances and my cousin started seeing some watches and the should never arrived, why would you even tell me.you have something and make me wait for 10 min.
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June 2021 by Glen Baxter
Daughter loves this place...kinda expensive
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May 2021 by Sonya Palmer
Great store for my boys and staff is great!
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April 2021 by Eve V.
Came here to get 2 skateboards put together and this awesome human named Andy did a phenomenal job. He had absolutely no obligation on putting the skateboards together yet he didn't hesitate to do his thang! Zumies you are so lucky to have someone as talented as he is working for you. Thank you Andy it was nice chatting with you! Blessed be.
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April 2021 by Evelyn S.
Came here to get 2 skateboards put together and this awesome human named Andy did a phenomenal job. He had absolutely no obligation on putting the skateboards together yet he didn't hesitate to do his thang! Zumies you are so lucky to have someone as talented as he is working for you. Thank you Andy it was nice chatting with you! Blessed be.
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February 2021 by Jesus Prudente-Barajas
Great service and great variety!