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August 2023 by Jennifer Lee Smith
Very professional staff but got an online deal much cheaper for a larger space twice as big and half the price of the original storage I had picked
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June 2023 by Ari G.
Great storage been renting here for years it has been very clean and managers are always responsive
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May 2023 by Jenna W.
Bryan was amazing and super helpful getting our unit setup, he provide easy options and made the process smooth. The facility is clean and feels safe for our personal items.
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April 2023 by J K
The facility is Nice. Clean. AC. Reasonable priced. Easy access to the freeway.Office manager lady communicated well and very friendly and helpful. Like other reviews had stated, she made the rental process easy. Highly recommended.
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March 2023 by Connor Naasz
Our family has had a great experience at A1 San Juan Capistrano over the past few years. The facility and units are all clean and the staff in the front office are professional and kind (special shout-out to Sarah who made our most recent rental process a breeze!)This isn't the closest storage facility to our apartment but it is right off of the 5 freeway which makes it easy to get to regardless of where you live in Southern OC.100% recommend to anyone looking for a clean, safe and no-hassle storage facility!
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July 2022 by Max H.
Fast, efficient, and very friendly with very competitive pricing. I called and checked in the sane day with no hassle. Very clean unit.
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January 2022 by Mary princiotta
This is by far, the nicest storage facility we've ever used. Very organized, as far as access to the long bed carts, nice clean bathroom, the onsite office is nice and people friendly.The corridors are bright, light and spanking clean. They stream the oldies music, well 60's through the 80's. The songs you can sing to.Note: if you've been in your unit for a while ( a couple of hours ) and the light sensors don't pick up movement, the light in the hall will shut off. So either you move toward the opening of your unit, from time to time so the sensors keep the lights on or do what we do and keep a battery operated Lantern on.If the corridor light does shut off while you are in there, just move to the opening of your unit and the light will turn back on.
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January 2022 by William S.
Stay away from A1, every location will jack up your rates after 6 months. Especially in this area there are several other storage providers, all of which are better than this one.
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January 2022 by Duck D.
The main problem with A1 storage is that they WILL jack up your rate 6 months after you move in, believing that you're too lazy to move your stuff to a better storage facility. This is the third A1 storage place I've been to and the third time they've jacked up my rate after exactly 6 months. I really have to find a better place. So just understand that the rate you pay for the first 6 months will increase by about 10% after 6 months and will very likely increase every 6 months.
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January 2022 by Michael Weeks
First Thomas at the San Juan Capo store, once I told him I preferred to handle my reservation for a storage unit entirely on the phone and not online, got me over to the A-1 phone bank, where Ashley made the reservation process very seamless and quick.
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December 2021 by M S
Easy, Awesome, Friendly all describe A-1 Self Storage. Sarah is Superb ? Thank You
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December 2021 by Dane Hanson
This is a fantastic facility - clean, well managed, and convenient. The staff is helpful and friendly.
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September 2021 by Jules T.
BUYER BEWARE! After my son's Father passed away suddenly last year, we were forced to put valuable items into a storage unit. We thought this one was great because it looked clean and organized, until after approximately 6 months they raised the price from $156 to $172 then after 1 year & a few months they raised the price to $200 now!! They claim it's the cost of living....NO, IT'S GREED! This place is a scam! Raising the prices this quickly and so often for such a small storage space is a total RIP OFF. I DO NOT RECOMMEND STORING YOUR ITEMS AT THIS PLACE!! There are multiple less expensive places but now the hassle to move everything is a major issue......Do your homework and ask about price increases!! We've been taken advantage of as they know that it's difficult to move the items again. They're not stupid, they're greedy scammers.
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August 2021 by Luis Villarreal
Very professional outfit. We were very pressed to quickly find a storage unit and A-1 came through with no lead time. I was fully satisfied with their service.
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July 2021 by Michael P.
Moved in today! Easy access very clean units and the price is right! Staff was very helpful!
