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February 2024 by Claudia A.
I received exceptional service my time being there. I was frustrated with previous companies so I switched to At&t right away and even got a new phone. I'm so happy with the attention I was given. Thanks Daniel, you made things very smooth!
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February 2024 by Gillian Adey
Daniel was so very helpful to my Husband who needed his phone replaced ASAP while out of town!
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February 2024 by Chris Saldaña
Great experience took awesome care of everything I needed assistance with and were transparent with all my questions.
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February 2024 by J K
I visited the AT&T store in San Juan Capistrano with my friend who needed to pay her cell phone bill. There were only two other customers in the store, but three employees were busy with one of them. We waited for 10 minutes without being acknowledged or helped by anyone. One of the employees was rude to my friend when she asked for assistance. He acted like paying a bill was a huge inconvenience and told us to wait longer. We decided to leave and go to the AT&T store in Dana Point, where we were greeted and helped right away. My friend was able to pay her bill and get her phone back on in no time. The staff there were friendly and professional. I would not recommend the San Juan Capistrano store to anyone.
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January 2024 by Veronica Wenninger
Iam is great. He’s very knowledgeable, doesn’t rush you, and goes over the details. He’s not the “typical” sales person. He wants you to be happy with things “long term”. He’s into customer service! You might have to wait, because he runs the store by himself, and it’s very worth the wait
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October 2023 by bekki vanderelst
It was fantastic, Iam the store manager was so informative. I found out information about my phone and internet and tv service didn’t even know existed.Fantastic service.
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October 2023 by Charla H.
Please drive the extra 2 miles to the AT&T store on Golden Lantern. This employee was not helpful with a simple task. Condescending, sarcastic, told me to go to Marshall's or Ross for a glass protector for my phone. I got all my needs met in Dana Point.
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July 2023 by Cristian Valencia
This store was very helpfulThe activated my lines really fast staff is very nice and friendlyIam hurtado does a very outstanding job??
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February 2023 by Nazinadia R.
Manager is very good at this store, he helped me out with all my questions and he was patient and helpful, this is for sure my new home art store and I recommend everyone to come here and buy from this store, they will explain and help you! Happy to be here! Thanks att team
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February 2023 by John Fischbeck
Iam helped us and he’s great. Very personable and got us handled quickly. This store is managed better than any store we’ve ever visited for support.
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December 2022 by Yoshi Z.
The employee I talked to seems to be hostile towards me.I'm a social security receiving senior and disabled from corona virus vaccine, that might have to do something to make him hostile.There seems to be a discrimination.
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December 2022 by Salvador Olague
Iam is great, just went by to fix a certain problem we had with trade in credits and he took care of it all himself and got a bogo deal off the Apple Watches after a 10 hour shift he was still full of vibrant and welcoming energy! Recommended to go to him! He knows his stuff!!
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December 2022 by H Ponsen
Celeste and Iam were so helpful, kind and hardworking. Wow! They troubleshooted and fixed every issue with smiles and went out of their way to find the best possible deal. I wasso grateful. Thank you both!
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December 2022 by Rosa Olague
We had an issue with knowing where our phones were since we traded them in at the store in June 2022. Iam was very helpful; he guided us towards the next step and gave us one of the best services! We need more people like him at the store - a great example of providing excellent service and helping those that come inside the AT&T store.
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December 2022 by Salvador Olague & Gratitude
Iam is great, just went by to fix a certain problem we had with trade in credits and he took care of it all himself and got a bogo deal off the Apple Watches after a 10 hour shift he was still full of vibrant and welcoming energy! Recommended to go to him! He knows his stuff!!
