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“I had a bad fitting and when I showed up to pick up, the rental did not fit.
The people working that day worked hard to tailor it properly but it was just too small because of the rush order.
The Manager gave me a full refund and apology.
This location had good integrity and cared about what was going on with me.”
“I love high seas Hawaiian shirts. I own at least 40 and I don't have any one favorite. I love them all equally. You have the most beautiful designs I've ever seen, the fit is always perfect and they always arrive at my house with lighting speed when ordering online. I get lots of compliments every time I wear one and I have sent numerous customers your way. I will continue to send them your way.”
“Was looking for a beige suit for my wedding. Found the perfect suit here. Had the tailoring done and the turn around was very quick! Pricing is very affordable and quality is great! Highly recommend”
“Amazing! I’m the groom, and one of my groomsmen needed a fit replacement 5 days before the wedding. We rushed over only 30 minutes before closing and ambushed Sebastian with a last minute refitting. Not only did he get us set up with complimentary rush shipping for the replacement, he did so with an amazing attitude that took all of the stress away! Kudos to him, and thanks for everything!”
10:30AM - 6PM
219 S El Camino Real A, San Clemente
Mens Clothing
“Such a great shopping experience!! They educated us, chatted with us about all sorts of things, and pointed out a number of simple ways (that didn’t cost money) to improve our boards. Great selection of slate apparel and all things SB.”
“Great service...order a Steve Caballero deck like had as a youth..got it four days earlier the the estimated delivery time... thanks guys for helping start out some nostalgia”
“Love the team over there at The Fort. They always look out for the community and got great customer service. Shout out to Tark and Makana making it happen. Always enjoy it in there!”
“Had a fantastic experience with Arrak both by the quality of the outdoor vest I purchased but also from Denise at the Laguna Hills store. Denise takes excellent care of her customers with great communication and care. I can't recommend them enough.”
“Just had a wonderful shopping experience with Brooke and Mac. They were very knowledgeable of their product. They made constructive recommendations without being pushy. Between the high quality store merchandise and the high level of customer service, I will definitely be coming back. Highly recommend.”
10AM - 5:30PM
384 Forest Ave, Laguna Beach
Mens Clothing
“Great selection of clothing, specifically women's souvenir tees and sweatshirts. Prices were unbeatable! Even a fitting room to try on before purchasing. Clean store with quality products, worth the stop in!”
“I had a mobile order and the employee that helped me, Kira, was amazing! She helped me get my order super fast and made sure both shoes were the correct size! Thank you sm Kira!”
“Love this place great customer service awesome products and they love the USA and they appreciate the veterans and active duty by giving them a military discount! Great company!”
“I have always enjoyed shopping at all Kohls locations, but the Kohls in RSM is especially great! There seems to be a very low employee turnover rate (which is truly impressive and valuable in today’s retail environment!) so therefore, I’ve gotten to get to know the employees and it feels good to be greeted on a personal level in return as well! In addition, the morale and enthusiasm is always upbeat and it shows that the employees genuinely enjoy working there, therefore I feel that I’m consistently treated with superior customer service! The store itself is also impeccable! The fact that it is two stories, and that it offers a Sephora inside as well as an Amazon return center, online pick up self service, ample parking, multiple checkout queues as well as several self checkout lanes just make it beyond convenient! And if there is something online at Kohls that isn’t available in the store, they offer free shipping if you purchase it while inside the store! I love Kohls as a retailer but shopping at the Rancho Santa Margarita (RSM) location enhances my shopping experience that much more! Happy Shopping!!”
“Came here to praise Kelsea’s customer service! What a wonderful personality. She helped me find the “perfect pair” of Vans for a birthday gift for my neighbor. She’s a star employee, that’s for sure. First time I’ve ever felt the need to share a review of retail customer service. I see others feel the same way too!”
“Best Eddie Bauer Outlet in So Cal. Eddie Bauer really has the best and most durable casual and outer wear.
Keep producing great clothes at a great price Eddie Bauer!”
“I have purchased a few pair of shoes from here. I haven’t had a bad experience yet. Aj was super cool to me when i was in there the last time. The shoes aren’t over priced and are actually at times under priced compared to Stock X goat and stadium goods. Check em out if you’re looking for some great shoes. Went in again today and Tyler was super cool and helpful and fun to take with. Keep this shop going and go buy some shoes from them.”
“Such a great shopping experience. The team is courteous and knowledgeable. Picked up a few things for myself and family. Tons of really cool decor too. Definitely coming back for their events.”
“I always have a joyful experience shopping at Kohl's. I hardly ever go to the mall. I always compliment the cashiers how happy I am shopping in their store. I also send in the surveys saying how great it was shopping that day. I have been shopping at Kohl's Laguna Niguel for years and years, decades actually. I hope they stay in business. My son worked there as a holiday part timer. We know how hard it is to work there. My son loves shopping at Kohl's also. It is our go-to store. We love the coupons. Thank you, Kohl's.”
“Dominic is your go to guy at this Vans outlet! I was on a mission to find shark high tops for my nephews 1st birthday. I was searching all over Orange County for these bad boys, and his help throughout it all truly was so appreciated! Thanks Dominic!!!!”
“I love this store, the sales attendants are really nice and very helpful. I had forgotten a gift for my husband and I was helped by an associate that helped me with my purchase who had very good taste if I may add. My husband loved his present (for his bday) and I looked like a hero because of your nice attendant who had great taste. Thank you Tommy Bahamas you always come through with the greatest items for whatever whenever I need. For everyone reading this, do yourself a favor and shop here, you won’t be disappointed and if you don’t believe me pop in and see for yourself all this store has to offer, you can thank me later.”
“Great place to shop for men! My husband is in his 30s and looks awesome in all of the clothes! AWFUL for women! Men's styles are creative, current, some pieces even ahead of their time. Women's styles are from the late 90s, uncreative and you look like you're 60 when you hold them up to your chest. Go for the men's fashions only :-)”
“Nothing dark and dreary about this place. Great colorful clothes as they should be. So often I’ll go into a mens department to find ninety percent of the clothes are either black or grey. Absolutely beyond done and fed up with these colors! Nautica’s clothes are bright, vibrant and full of positive life! That’s the way they make me feel , just the opposite of everywhere else! Way to go Nautica!”
“Jamie is awesome!! Never in my life have I had a better shopping experience. She was so willing to help in anyway possible and had suchhh a bright personality. The girl deserves a raise.”
“Great store. Have some nice designers and Tania is great. Went in for a shirt left with a shirt and a suit that I’ve actually been passively been looking for over 2 years.”
“Friendly employees and a great variety of Dana Point and SoCal merch.
Ample parking and store wasn’t crowded. Very clean and organized, pricing comparable to any surf shop which are a dying breed. Love to support local, glad I stopped in after walking by for a year!”
“What an amazing experience. My wife had been interested in getting another leather jacket so we went to the mall in Mission Viejo. Many stores has faux or polyurethane type jackets but not authentic leather. We stopped into Lucky Brand after visiting Macy's and Nordstrom and what amazing customer service. Terri and Aylissa were so nice and provided stellar customer service. My wife fell in love with the black cruiser style lambskin leather jacket and also tried the brown one in a similar but slightly different style. Terri got on a ladder and found my wife the correct size as it wasn't on the rack. What wonderful people at this store as we were so impressed with the kindness and caring assistance. Then Terri mentioned the sale they were having so we ended up buying the black and brown jackets and even recieved an additional 25% off. Their inventory is very nice and the store is meticulous. Terrific inventory, awesome positive ambiance and stellar sales consultants.
Highly recommended and 5 stars ? plus. Thank you.”
“Joshua helped me out today pick some super cute jackets for work I’m so excited to wear. He had such great energy, so helpful and everything you want in a salesperson when you shop. Not pushy or flattering , just genuinely helpful . I hope he gets commission for the sale, some of the older women who have helped me in the past have had slight attitude so I just really enjoyed that Joshua was there when I went today! Seems like their clothes are getting cuter and more quality as well:)”
“Crazy Shirts off Pacific Coast Highway in Laguna Beach.
Clean, well lit store with a great selection of t-shirts. Good place for tourist to stop and buy the classy Laguna Beach T-Shirt.”
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“Can't recommend this company enough! Quality AMERICAN made garments made of the best materials available that will last for years / decades. The Freenote Cloth team allowed me to exchange for a more expensive item at no extra cost when I ordered the wrong size of jeans. I'm sold by this company; their products are quickly becoming most of what is in my closet! Great quality, great customer service, keep it up!”