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February 2024 by Miriam Alvarado
The new girls that are there are caring, very bad service ?, they robbed meThey charged me 60 dollars just to change my chip to a new phone, when the cost is 25 dollars and when I asked for my payment ticket their excuse was that the printer didn't work and I went to another store and they told me that It's not the cost that was stolen from meBe careful
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October 2023 by Alex jr Cervantes Quintanilla
O one who questions everything between my head and his hands, he says, “Who told me what you have?”
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September 2023 by gladys Escobar Escobar
Excellent service, very friendly employees and very good offers
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September 2022 by Jesucita Flores
(Translated by Google) The attention to the public is very good(Original)Le atención al público es buenísima
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April 2022 by Margarito Pedraza
They are nice people, ready to help you
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October 2021 by mark (markeright)
The last review I wrote about Metro by t mobile was supposed to be directed at metro's headquarter's management and not towards this San Juan Capistrano store. That is just one store I walked out of that my phone asked me what I thought of it.Bad timing. To be honest, that store is great. Nothing wrong that I can think of and thanks to Monica, the South County, Regional Manager, who was really great and very helpful to me, I was able to speak to Enrique, this store owner, who was very pleasant and very helpful also. It is people like these that make it for Metro by T mobile.To sum it up, this store. It's owner and his employees and Monica Meiloaica, The South County, Regional Manager, are excellent people and Metro by T mobile should consider themselves very fortunate to have these people working for them and I believe any customer that should deal with these people will be getting the best service one can get. Thank you Metro by T mobile, for these people. And Enrique, Please forgive me for taking so long to edit my review. It's way overdue. No doubt. Respectfully.....
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October 2021 by Flygirlgoldie
Get the name is Andrea I don't know she sounds like she's
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August 2021 by Beth S
Get the name is Andrea I don't know she sounds like she's
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March 2021 by Gabriela Ramirez
(Translated by Google) Enrique helped me very wellI transfer everything from my iPhone to an AndroidVery good service and very friendly(Original)Enrique me ayudo muy bienTransfiero todo de mi iPhone a un AndroidMuy buen servicio y muy amable
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March 2021 by mark eright
The last review I wrote about Metro by t mobile was supposed to be directed at metro's headquarter's management and not towards this San Juan Capistrano store. That is just one store I walked out of that my phone asked me what I thought of it.Bad timing. To be honest, that store is great. Nothing wrong that I can think of and thanks to Monica, the South County, Regional Manager, who was really great and very helpful to me, I was able to speak to Enrique, this store owner, who was very pleasant and very helpful also. It is people like these that make it for Metro by T mobile.To sum it up, this store. It's owner and his employees and Monica Meiloaica, The South County, Regional Manager, are excellent people and Metro by T mobile should consider themselves very fortunate to have these people working for them and I believe any customer that should deal with these people will be getting the best service one can get. Thank you Metro by T mobile, for these people. And Enrique, Please forgive me for taking so long to edit my review. It's way overdue. No doubt. Respectfully.....
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December 2020 by Taylor Stevens
Had to wait an hour to get told I have to pay. 531 as a security deposit, seriously I miss when sprint was sprint
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June 2020 by Coco loco Bros
Super bad the screen repair Was bad the screen repair was HORRIBLE my iPhone types random keys when I'm typing restarted many times still nothing HORRIBLE service made hm me wait 2 hours when they sad "30" minutes had our flight delayed I do not recommend asking for a repair Charged me $65 for a super bad screen replacement.
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June 2020 by XLoading_VirusX
Gotta hand it to Metro PCS, I always doubted their service but wow. They proved me wrong. They have nice employees who are always working to help you out. They phones aren't bad and for the price of the monthly bill. Amazing, if your looking for something affordable, this is a definite go to.
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May 2020 by jorge ramirez
(Translated by Google) his customer service is excellent very nice personality
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March 2020 by Jose Escobar
The metro by tmobile closest to me seems to have closed out of nowhere in Laguna niguel and I came to this store to ask some questions. Ended up getting a bramd new phone. The staff there are super friendly, knowledfeable i recommend them 100% percent.. Coming back here for sure!
