OC Goodwill Boutique San Juan Capistrano offers a well-organized and welcoming shopping experience with a curated selection of designer clothing, home décor, furniture, toys, and more. The store is clean and neatly arranged by sizes, making it easier for shoppers to find what they need. Customers have praised the staff for their kindness, helpfulness, and positive attitude, highlighting employees like Maria, Michelle, Wendy, and Sandra for their excellent customer service. Visitors appreciate the professional and organized environment, which makes shopping enjoyable. The store also accepts donations of gently used items behind the store, and staff genuinely appreciate contributions, creating a friendly atmosphere for those looking to clear out old items or make a positive impact. While some shoppers have noted strict policies regarding exchanges, the store's overall experience is positive, especially when staff go out of their way to assist. Prices are considered reasonable, with some finding them comparable or better than other local stores. Overall, OC Goodwill Boutique San Juan Capistrano provides a pleasant shopping environment with great staff and a good selection of quality items, making it a recommended destination for thrift shoppers and donors alike.
Good finds in here. Kind of crowded, so be prepared to be cut-off, bumped into and wait awhile to browse.
May 2026
Great clothes. Great lamps and furniture. Great people. Great prices. Great location.
April 2023
My friend and I came to your store this afternoon and were pleasantly surprised by your very helpful assistant manager Sandra. We wanted to recognize her incredible customer service. She is an exemplary employee