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October 2024 by Ann B.
Rick from the plumbing department was extremely knowledgeable and helpful. I wanted to get a hand-held shower installed in my existing shower. When I showed him what I had, he said all I needed was a diverter, a hose and additional shower head. I thought I was going to have to replace everything, so this was a huge savings for me. I also got a beautiful new faucet for my kitchen. I didn’t want to get a new sink, so he suggested I get new flanges to match the accent color of the faucet and it looks great! It was a pleasure working with Rick. I wholeheartedly recommend him for anyone who has plumbing needs. I can’t say enough about the positive experience I had at Best Buy in San Juan Capistrano!
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October 2024 by Deborah Spang
We went to Pacific sales for our bathroom remodel. We found gorgeous faucets. We also purchased a large free standing tub the Breanne made by Akdy. It is long enough to stretch out and deep though for a nice soak. It have a small deck on the side to mount faucets, but I chose to use it for products and got a traditional tub filler. It's too soon to give a practical review but I was very pleased with the quality and price.
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October 2024 by Lew Levy
We recently shopped at Pacific Sales for appliances and plumbing needs. The staff there were spectacular! They answered the myriad of questions we had and assisted us in choosing what best fit our needs. What impressed us the most was how friendly, knowledgeable and welcoming everyone was at the San Juan Capistrano store. The store manager Sonia impressed us with her vast knowledge of every brand/model they carry. She happily answered all our questions and provided us a detailed list of what we discussed. We loved working with her. Sash and the rest of the administration team helped in any way they could when it came to the delivery and installation of the products we chose. And finally , Rick in plumbing was great in helping us find the best plumbing in both price and quality for our bathroom and kitchen. All in all, what a great experience and relationship we have with this organization and store. We can't be any more positive in recommending Pacific Sales in San Juan Capistrano.
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October 2024 by Dirk Clinton
I recently purchased from Pacific Sales all of the necessary fixtures for a high-end shower on which I am carrying out a full renovation. Rick assisted me, took ample time to help me locate and procure all of the fixtures, and was an absolutely helpful gentlemen through the entirety of the process. Without reservation, I recommend Pacific Sales for all of your mid- to high-end plumbing-fixture needs.
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October 2024 by Ken Potter
We needed at new toilet. Ended up with a Toto toilet at a good price & a new Toto washlet & a kitchen sink for our upcoming remodel. Tao was great: Informative, easy to talk to & helpful without being pushy. Appreciate him working with us on price too. We'll be back for sure. Now that they're owned by Best Buy, there's more benefits using the Best Buy CC. Anyway, thanks Tao! Appreciate your help.
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October 2024 by Brice Vazac
Big thanks to Jeff and Danny for helping me and my family ask for Jeff Griffin !
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September 2024 by Lucy Bridges
Danny is the best! Found my hard to find cooktop that would fit my existing granite cutout dimensions. Seriously if these guys don't have what you need no one will. ?
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September 2024 by Katie Wright Dutter
Great customer service. Zero pressure sales staff, yet knowledgeable, and helpful. We were able to make an easy decision with his help. Thank you Jonathan! Then we completed our purchase with Danny! So quick and easy, making a huge purchase can be so stressful, Danny breezed us through it! Thank you Danny!! Delivery was set up for the next day without issue!! Awesome!
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September 2024 by Zohreh Shayan
Jeff Griffin was extremely helpful and knowledgeable. He spent a good time to find me what I needed
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September 2024 by Mary Brannigan
We were so happy with our experience at Pacific Sales.
Sonia was so helpful with the purchase, Jonathan with the selections and Danny with his customer service.
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September 2024 by Diana M
Danny and Joe are amazing!!! So helpful and kind. Wouldn’t go anywhere else.
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September 2024 by Cynthia Cooper
Excellent customer service and knowledgeable about all of the products they handle@ This is the 2nd time in 22 years that I have gone to Pacific Sales to replace old kit hen appliances!
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September 2024 by John Manzo
Susie Lemus was a superb product sales person. She was very well-versed in all the various refrigerators and was courteous and professional throughout my contact with her. She made recommendations and suggested a product that she assisted with getting delivered the very next day after I place the order. She then followed up with 2 phone calls to me before and after the delivery was completed. Susie made me aware of additional benefits associated with my purchase.
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September 2024 by Tracy Gino
My husband and I worked with Joe Newton and Danny Abraham to purchase numerous appliances for our outdoor patio. Both representatives were extremely knowledgeable and exuded patience as we made our decisions. The customer service was top notch! We 100% would recommend shopping at Pacific sales and wont hesitate to return for additional products.
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September 2024 by susan adams
The most awesome place ever to purchase any and all household appliances! Danny and Tao are the best!!!
