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February 2024 by Jordanne H.
They have so much amazing things!! My dog has been obsessed with this one latex squeaky candy toy and has gone thru sooo many of them and I can never find them anywhere but this store had some! I was so shocked! I've always had to buy them online for more money! This store is so cute, quiet and has soo much stuff! Plus the workers are very sweet :)
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October 2023 by Andrea Edwards
I could totally tell that the Vet loves all animals. Very kind.
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August 2023 by Brooklynn A.
What a bummer! I spend so much money at this store and I need to return a lamb horn because it breaks in sharp pieces and they refused citing it has been used. Well, duh! That's how I found out it wasn't safe for my dog. Shame on you, Pets Plus San Juan. I'll take my business elsewhere.
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June 2023 by Robert Zuetell (Mood for Food)
Always welcoming, great selection and Ziggy Approved!
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November 2022 by Alejandra Brown
The workers are always helpful!
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July 2022 by alexandra Gonzalez
If you have Rottweilers I do NOT recommend bring them to the doctor or staff! Dr. Pilago treated my dog so poorly due to her breed. I was just getting a check up and flea medicine for my dog and the doctor was so scared to even touch her! I paid for a physical and they didn’t even finish it due to them being so scared of her! And when I was upset that they were treating her this way the DOCTOR and ASSISTANT were arguing with me and my husband. I don’t recommend going if you have any large breeds.
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June 2022 by Kimberly K
Staff is helpful and polite. Favorite pet store in the San Juan Capistrano area.
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May 2022 by James F.
I made a 65-cent purchase. I gave the girl 1 quarter, 2 nickels and three dimes. She kept me there over 10 mins saying I still owed her a nickel. I counted it out over 10 times, and she looked at me like I was nuts. You owe me a nickel she kept saying. Please check to see if you employees can count before you let them run a cash register.
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February 2022 by Elisa G.
I came in to take Snapchat's of the Guinea pigs. The store clerk was very accommodating!! I found a dog named Waffles to take pix of who just had a haircut there.
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November 2021 by Jerry Fontaine
Incredibly friendly, knowledgeable, and helpful!We had an amazing experience!We will be back.
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October 2021 by Victoria Miller
I found Pets Plus by chance as I was traveling to visit family and stopped to pick up my Starbucks order. I had my dog with me and she insisted on taking a stroll through the pet store next to Starbucks. Everyone said hello as we walked in! The store was nice and clean, well organized and I ended up buying some p*** bags and some unique treats for the pups we were on our way to visit. The clerk at the counter helped me with my payment and gave me information about Pet Plus's other locations in So. CAL.I would highly recommend Pets Plus!!
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August 2021 by Elise G.
What can I say about this location that accurately represents how great they are? They are absolutely wonderful! The staff is so so nice, helpful, personable, and takes their time with you. They feel a little bit like family or an old friend as we frequently stop by to stock up on food, and they deliver curbside for me and never complain. I appreciate their staff and everything runs really well. Their manager deserves a raise or promotion of some type and I hope corporate sees this! This store is like the pleasant experience of Trader Joe's and their staff in pet store form.
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January 2021 by Katherine Bruffy
Very friendly and helpful staff a little bit pricey but beyond that great people who are very and intentive to their customers needs...
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December 2020 by Louise Deleon
I’m so grateful to have this nearby!! My dog will only eat a certain food and they happen to carry it ?
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October 2020 by Marissa McInerney
Having guinea pigs in their cage alone is awful for them, they actually suffer from solitude. I don’t see these animals well taken care.