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August 2023 by Corey D.
I went to Pouch Self Storage on Friday to shred two boxes of documents. Could not have been easier! Brandy who was working there took so much pride and super helpful. She works really hard and you can tell lives & breathes Pouch Self Storage to make it as great as it is. I hope Pouch Self Storage doubles her salary as she is that good!
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July 2023 by Victoria T.
Theses guys are awesome! Very accommodating to what we needed in a storage unit. Got us in fast and easy. We personally didn't need the moving truck, but they do offer a service once you've signed on! The area is very easily accessible and fairly safe. Whoever you have the pleasure of working with whether it be Brandy, Paul or Gilbert, you are in the right hands!
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July 2023 by 75Shovl H.
I made a reservation a day aheadThey sold my reserved spot to someone without my approvalBad companyYou never make a deal with them
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June 2023 by Jeff Roberts
We moved to nearby Dana Point in late June and I came here after the storage unit provided by U-haul next door proved far too small.The move-in proved to be fairly painless. Gilbert was friendly and helpful and the units are clean, safe and well-secured. I would recommend
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June 2023 by Bradley Harkless
Great Storage facility. Clean and well managed. Brandy & Paul always nice to work with. Highly recommend.
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June 2023 by David R.
Just a wonderful place! Paul, Brandy, everyone is so nice and helpful. The place is totally secure, and spotless!!!
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June 2023 by Julie N.
Great storage facility. Safe, clean and easy access in and out. Ideal for driving your vehicle directly to your unit! The front office staff is super friendly and very helpful. Brandy went the extra mile for our particular situation and we appreciated it!
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June 2023 by Blake M.
I don't have big expectations for service at a storage facility but I'm always pleasantly surprised here. The staff at this facility is always very nice. Brandy, at the front desk, is always pleasant and welcoming. The facility is always clean.
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May 2023 by David Wright
My wife and I are very happy with our storage space and are appreciative of the welcome we recieve from Brandy and Don each time we check-in. They have always been helpful and efficient. I am impressed by the Company's willingness to maintain the facility.
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April 2023 by Janet F.
EXCELLENT STORAGE FACILITY! EXCELLENT CUSTOMER SERVICE! Brandy is ever so helpful and kind as well as Paul. Had a small unit for a year to store decor for our daughter's wedding. It was always easy to get in and out, and they offer a cart, if needed, to move large or numerous items. This facility is very clean and hardly any dust collected on our items in storage. Well lit and no bugs! Even during the elevator construction, we never had an issue accessing our unit. They communicate very well as far as any changes in hours, closures for holidays, construction, etc. - that was very much appreciated. Pricing is great too!I HIGHLY RECOMMEND San Juan Capistrano's Pouch Self Storage. Best storage unit I have ever rented.Thank you for your excellent customer service! G'day!
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March 2023 by Theresa B.
If you're in need of a safe, clean storage unit and great location. Staff is so accommodating. Brandy made me feel so comfortable and walked me through the process each time. No issues ever with bugs or rodents. Highly recommend.
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February 2023 by Grant Eller
I have been using Pouch Self Storage in SJC for approximately 3 years now. The facility is always clean and a safe place to store my stuff. Brandy is very friendly, helpful & knowledgeable. She always greets me with a smile! I highly recommend Pouch Self Storage in San Juan Capistrano. -Grant (The Honey-Do guy)
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January 2023 by Greg
I have been storing with Brandy and Pouch for a few years now and it has been perfect. The customer service is through the roof and they continue to upgrade the property to make sure it is secure and clean. Brandy is especially thoughtful, kind and helpful. Highly recommended
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January 2023 by William Simpson
Very clean, safe and professional business. Talk to Brandy and she'll give you great customer service ‼️
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December 2022 by Eric B.
Best storage place hands down, especially with the customer service!Always a pleasure to see a welcoming face like Brandy! She is an Angel!I would recommend this place to everyone I know, fair and reasonable pricing.. not to mention a safe and clean place to store things.
