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March 2024 by Laura P.
Great selections!!!! Employees are all very polite & courteous and helpful & friendly. They have long days, I'm sure. Sometimes they get bombed on and get so busy! Always see them doing their best and hustling to get their jobs done. They deserve raises there for the things they have to put up with. Thank you Ross employees for giving us a fun & affordable place to pop into for almost any random thing I might need. This place had great vibes the last time I swung by. Thanks ladies of Ross.
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February 2024 by negin badihi
I generally don't like going to the Ross stores. However, I am very impressed about the cleanliness, friendly staff, and organized store. I am also pleased about the welcoming atmosphere and the outstanding customer service that was provided by a lady named Shirin.
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January 2024 by Maria
Find what I was looking for ?
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December 2023 by gladys Escobar Escobar
You can find clothes, sandals, toys to dress the princesses of the home and for the whole family, and furniture, carpets.
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November 2023 by John Collins
Good clothes at a good price
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August 2023 by natalie r.
BEWARE, super SHADY! staff will smile & pocket your PAID items then double charge you! i came in to shop while i was waiting for my car to be serviced. it started out as a typical Ross experience. the store itself was on the cleaner side, i've definitely seen worse. i found some attractive, well-priced items after perusing & brought them to the front to pay. this is when things get weird.. there was no one waiting to pay but i walked through the designated line area anyway. i said hello to the cashier who was friendly. i told her i didn't need the hangers. she politely told me that next time there is an area towards the end of the line to leave the hangers & i noticed there was a small sign stating so. i said "it's no problem at all, i will put the hangers there!" & proceeded to take the hangers off the three shirts i was buying, turned my back, hung them up & came back to finish up and pay. she folded the shirts along with my other items (a water bottle, kids toy, kids umbrella, fanny pack, 2 food items & a lint roller) & packed everything up & handed it to me & smiled. she asked me if i had everything & i looked in the bag & said actually i am missing two shirts. she told me i had only brought one. i said no, remember you told me about the hangers & i took THREE hangers back? i spoke calmly & asked her if they had fallen on her side perhaps... she didn't look down! she stated straight at me & said no there is nothing here. mind you i PAID for these shirts, they are on my receipt. i stated again i definitely brought three shirts up & she tells me i didn't. i decide to peek over the counter.. lo & behold, both of my PAID FOR shirts are crumpled right in front of her.. wtf? i didn't get mad, i simply said "look they are both right there." she said "ohhhh i'm sorry i was going to bag them for you & must have forgot!" riiiight.. super weird. i just took them and said "thank you" & left. because of this i made sure to check my receipt as i was walking outside.. sure enough i was charged twice for the fanny pack i bought. i went back in (at this point a line had formed) & i brought this to the cashier's attention. she still seemed polite still & did a return. then i notice the sunglasses i wanted to purchase pushed to the side of the counter. i said i had wanted to buy those. she said something about them already being there prior. when i first bought everything there was no other customers at the front & the counter was clean.. just super shady. also when i came in the second time & brought up being charged twice for the same item this cashier did not bag anything & left everything in a lump on the counter so i folded the shirts & packed everything myself. honestly i think that was part of this scam, that's why she packed everything herself the first time because my shirts (more like shirt minus the other two i paid for & would have left) were at the bottom of the bag.. i also think she liked the sunglasses i picked out & probably wanted them for herself, sliding them under the counter when my back was turned to put the hangers back, probably at the same time she "accidentally" hid my paid for shirts. her demeanor was warm & friendly but her actions indicate an insulting level of dishonesty. i have heard about these kinds of things happening at Ross but it's hard to believe until you experience it firsthand. think of all the elderly/naive/trusting customers who paid for things they never got or think they forgot/dropped something they picked out when it was the staff stealing from these individuals! check out my multiple receipts (initial receipt being overcharged & not given all my items, second receipt to return the item i was charged twice for & final receipt when i noticed one of my items i brought to the counter that mysteriously disappeared & reappeared when i came back after noticing all this scamming.
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July 2023 by Hamid K.
Great selection and price as always!
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April 2023 by EAM
Good people ?? ?Great ? Bargains!Awesome for Treasure Hunting ?
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April 2023 by First Last
Found some great deals!
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February 2023 by Monique O.
Came in tonight (2/28/23) The girl at register 1 (assoc: 2248094) asked me if I'd like a discount. I asked how, and she said "if you're 55 or older." I just turned 40, so that was pretty insulting. Then she proceeds to stuff a delicate straw hat into a bag with other items. She smashed the bill, but I took it anyway. I really should return it. I told her, "You're crushing it!" and she had no reply. Why does Ross only hire lazy dummies?? Oh, and they NEVER clean the bathrooms! So disgusting!
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February 2023 by Bri R.
The buried treasures you will find never disappoint. If your a thrifter, vintage lover, discount loving queen - look no further. They are truly hit or miss but when they hit it is so good they get 5 stars. Now keep in mind this is ROSS; the service is mediocre but if your a professional shopper, this place is always a gem for discounted items ( home goods galore! Designer threads. Designer Shoes! Enough said.
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December 2022 by Russel Am
I bought lots of good stuff in Ross. They were amazingly cheaper than the outlet. The staff are very friendly but unfortunately there was a long line in the cashier.
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November 2022 by Chad J.
Terrible clothing. The decor was just sad and do not get me started on the tacky hair shampoo and conditioner in one. Everything there looks like it went through a lawnmower. The workers were very nice and accommodating. Parking was easy. Other than that horrible.
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November 2022 by Kris B.
This is by far the cleanest most organized Ross I've ever shopped. And I love me some Ross, let me tell you. I'm usually okay with just patiently pawing through all the racks, hoping to find a gem. But much to my surprise the clothing was in size order. That's weird. Also little touches like the dresses/shirts with big necks actually had the little strings wrapped around the top of the hangers. It just shows that the dressing room ladies took an extra minute to hang things back nicely.Staff was very nice, checkout efficient. The great thing too is I'm an XXL and I found 4 nice tops easily. I think I'm probably the largest person living in San Juan so I had a huge selection to choose from. Literally and figuratively. So lucky that this Ross is in my home town!
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September 2022 by Jennifer Lee Smith
Always a great bargain to be had.