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February 2024 by Barry Cohen
We have had 2 shower doors installed by South Coast Glass in Laguna Niguel. Each time, the work done was accurate and professional. Competitive pricing. And the after sale "Customer Service" was great! We have been happy to refer people to South Coast Glass.
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January 2024 by Tony E.
I went in to order a shower enclosure for my new bathroom for my contractor to install. Immediately the manager kept trying to let them install it. I brought the measurements from my very good contractor. He warned me that contractors always make mistakes. I told him my contractor was good. So he charged me for a custom glass enclosure. My contractor got injured so I agreed to let South Coast Glass install it but they wanted to measure first. They claimed the measurements were all wrong and they had to scrap the glass and charge me again. I told my contractor and we compared the measurements. They differed at one spot by 1/8th of an inch. No issue at all. Then I had home depot measure and they agreed with my contractors measurements over South Coast Glass. And it turned out the so called custom glass I ordered was standard off the shelve glass. Additionally the manager we arrogant and unhelpful. At one point when I was nicely trying to explain he said, "I don't have time to discuss this" and he hung up. My contractor installed the glass it was perfectly fine, never needed to be scrapped! I think he was trying to shake me down. I strongly advise you not to use this company, they lied and are untrustworthy.
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January 2024 by Michelle C.
I highly recommend South Coast Glass. We remodeled our home and had two new bathroom shower doors made. The master bath was a challenging door to fabricate as we removed a large tub and turned it into a shower. The construction and installation were perfect and flawless, exceeded our expectations! The installers were precise, detailed and strived for excellence, which they achieved. They also arrived when promised and protected the areas around the door. Additionally, when contacting Rod for a minor service item after the job was complete, it was no problem - he was very helpful and right on it. We appreciate a job well done and highly recommend South Coast Glass. Everyone who has seen their work just loves it. Michelle C. Dana Point
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December 2023 by Ross W.
Done work with them before as they put in 4 closet doors for me and all went great. Called them back a year later to come out to measure for a mirror for my master bathroom. Rob told me I had "bad energy" over the phone and they are too busy for me due to this. Guess I will be moving my bad energy to another company.
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November 2023 by Golden Dates Farm
Excellent service. very dependable and best customer service
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September 2023 by Karen J.
My husband put a nasty crack on the edge of a glass top of the only piece of furniture that I treasure. I searched and searched... and searched. Nobody wanted to deal with a 3/4" thick, 49" round piece of clear glass, sandblasted on one side with 1/4" stripes. Nobody except Rod at South Coast Glass, Inc. I had a picture with me of the table and the damage, asked if he could replace it. His response, "Sure!" I could not contain my excitement! Now, being honest, it took a couple of weeks because an expert craftsman is required in order to create a masterpiece, and it was expensive BUT, I was not willing to live without it. Our new table top was delivered yesterday, it's perfect and I am so grateful. The impossible just takes talent and time. They do all kinds of beautiful things with glass and they have the expertise we need. Thank you so much, Rod and your team! I could not be happier!!!
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April 2023 by Tom Whitmire
We had a great experience with South Coast Glass! They did our frameless shower doors & they are gorgeous!!We will definitely use them in the future & highly recommend! The were quick, clean & very communicative.
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April 2023 by Chad S.
I had an issue with my shower door hinge and sent out multiple request on fixing my problem..they all asked to send picture of the hinge and many said they don't do these kind of repairs even South Coast Glass.....BUT Shawn the owner helped me when I asked questions on if I can do the repair myself. He had the part and told me this is a common problem because home builders use cheap part. They are made of aluminum instead of metal/ brass. He even explained to me on how to remove the hinge and best to remove door and top strut to access the hinge on the rail. Basically walking me through the repair. I went down to the showroom to pick up the part and Rod who was there was also gracious enough to explain to me it's a common issue and a preventative way to clean these parts because of a coating that gets cleaned off when using your Clorox product to clean your shower. Simply cleaning it with soap and instead of Clorox the hinge coating will last longer.... I appreciate that kind of service for a small DIY project... Excellent customer service.
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February 2023 by Lara B.
South Coast Glass did an amazing job with our new glass shower. Everyone from the company was a pleasure to work with from start to finish. They were prompt, polite and very professional. Our new glass shower looks even better than I expected and it really makes our master bathroom look more stylish. I am very pleased with the work from SCG and I will definitely use them for future projects. I would highly recommend them to anyone wanting to update their shower!
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February 2023 by AJ K.
My shower glass needed some adjustment, I have the more expensive heavyweight tempered glass. I called, Rod was great. Asked for some pictures and said I may be able to get my guys out there the same day. I was a bit skeptical to pay the fee just for them to show up but I trusted my guy and power of credit card disputes so i said sure lets go. Two fantastic professional fellow showed up the same day, fixed the whole thing in less than 30 min vacuumed the bathroom and left. I would 100% do biz with them again.
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February 2023 by Francesca H.
It's hard to find great service these days, but these guys knocked it out of the park. Emailed Rod late Tuesday afternoon, and he responded early Wednesday with a solution. Followed up with the best install team Friday. On time and on budget, took care of my home and cleaned up after themselves. Professionals all the way. Thank you, Rod and team!
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December 2022 by Sylvia Trimino
Awful experience. This company deserves less than one star. He delivered a glass that was too small for the opening and although he admitted his mistake, he refused to take accountability and charged me to install the glass. I refused to pay him and he charged my credit card anyway. (I had given him a deposit for the job). It is illegal to keep customer credit card numbers and use them without authorization, that is fraudulent. This is not an honorable man or company.
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June 2022 by Derek Stringer
South Coast Glass is the real deal. They were the best and easiest part of my remodel as they came out same day, were professional, and installed my shower within a week when other companies quoted me over a month. Couldnt be happier to finally use my bathroom after months of hell. Thank you so much!
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June 2022 by Bob Tamarack
Best showroom in Orange County for shower doors and great service!
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June 2022 by A K.
We bought a house a little over a year ago and finally got around to installing a glass sliding door in upstairs bathroom. South Coast quickly responded to our call, came out to provide a bid immediately, and within a week we had the door installed! Outstanding customer service and installation. We would highly recommend!!!
