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November 2023 by Sonny Freeman
They were prompt and awesomely helpful
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September 2023 by tom lowery
This place is way over priced I'm a retired tow truck driver so I kinda know what you should pay for a simple 3.6 mile tow ($85). This place said $160.00 crazy!!
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June 2023 by Winston
Guy was able to tow my car very quickly in a short notice and was incredibly helpful with the tow, he knew all the problems instantly and had great experience in the job! Thankyou Guy!
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June 2023 by Jay Dub
Guy provided excellent fast on time service got car hooked up and transferred no problems. Highly recommend
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May 2023 by Alee P.
They're using an address in El Sobronte that is totally incorrect because I went in asking where my two truck is at and the poor guy at the desk says he knows nothing of that.
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November 2022 by Ronald Cabrito
It took 1hrs and 35mins before the tow truck called me... i said you took so long almost 2hrs the costumer service said 40 to 60 mins only... and then the truck driver said he resive the message 5 mins ago, now i'm still waiting its to cold and raining here
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November 2022 by Carlos Martínez
NiCk tow me back home was very politicos and nice
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May 2022 by Alan Lum
Absolutely awful. Call anyone else. I was stuck in a parking lot and called for a tow, they said 30-50 minutes. I waited over an hour, called again, and they kept saying they were right there, just 10 minutes away, they'd be there soon, called again after 15 minutes, they said they are right there be there in a minute, called again after 15 minutes and put on hold indefinitely. Called again to cancel and they had the audacity to say they would charge $50 for cancel. Waited 1 hour 45 minutes for nothing and added so much frustration to an already difficult situation.I got another tow company to come, (V&U) who said they'd be there in 30 minutes and got there sooner, and charged me substantially less.Waste of time.Service: Local hauling
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November 2021 by Francisco Perez
Java did amazing job especially packing up my car to my house after the accident front end damage it it was good great price highly recommended
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October 2021 by Sanna
Quick and efficient work. Had my car slip out of the jack while changing tyres on a parking lot, the front disc brake was on the ground.The guy was quick and knew what he was doing.
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June 2021 by Zachary Funcke
Was given a 45 minute to 1 hour ETA, ended up waiting on the side of the freeway for over 2 and a half hours. Every time I called for a new ETA they lied. When I asked to cancel they wanted to charge a $50 cancelation fee. The truck they finally ended up sending was not a 10-4 truck but a totally different company. It cost me $220 to tow the car ONE MILE. I'm not sure where all these 5 star reviews are coming from.
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May 2021 by Paul X.
Hung up in my face as I asked how to get an illegally parked car towed. 11am on Memorial Day. Thanks
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October 2020 by Rylie B
Highly recommend using this service if you are in the Bay Area, especially Oakland/SF. Amazing phone service despite me calling back several times. The tow truck driver Guy was super friendly and efficient, by far the best service I have received. Thank you for making a stressful situation seamless as possible!
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October 2020 by larry woods
This man is the definition of helpful. He made sure i was taken care of all the way. He went the extra mile and showed me what it means to receive excellent customer service!! Thanks Guy! You are one of a kind!!!
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October 2020 by ladygodiva
Took over an hour to arrive for a tire change & was charged $134 to change a flat tire. Look around for better service & fees before settling on 10-4 Tow!
