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October 2022 by Kristin M.
Bought a great new car here! Tony and Ricardo were very helpful and friendly, and they provided great customer service! Thank you!
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April 2022 by Valicia J.
I'm a returning customer, Seven years ago I purchase a vehicle from this dealership, I was so pleased the way Tony went above and beyond to help me seal the deal. The car is still running like a sewing machine. Yesterday I purchase another vehicle and again Tony and Christian made the process so smooth. Again very satisfied, I would HIGHLY recommend this dealership to anyone. I will be a customer for life!!!!!!
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April 2022 by Armon Koochek
Was a good experience for me. The process was quick and efficient. Got the keys to my new car in no time.Thanks guys
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March 2022 by Yuri G.
Well... are they (Tony and Ricardo) a good dealer? No. Can you have a good experience here? Yes. You just need to be deliberate and careful and watch out for landmines. If you do that, you'll do fine: they sure do seem to have some cool models and finds. But to not get screwed, you'll have to do your own legwork and homework. It's not that they mean to deceive you. It's that they're sloppy - and, apparently, cheap. If you protect yourself, you'll be fine. If not, bad stuff can happen - which did happen to me; lesson learned. I found a rare 2013 Infiniti G37 here. I had a soft spot for the car, as I used to have one and loved it. This particular one was a truly fully loaded rare package, with all the tech in it and even the wood luxury inlays. So I didn't even negotiate: I wanted it, and that's that. The good: Ricardo let me test drive it without any papers and by myself. They let me deposit $1k and then pay the rest ($16k more) later, when I had the cash, at pickup in a week. They were quite responsive on checking things; like I forgot to check the satellite radio, so they checked it for me, texting back and forth. Both were friendly, though Tony is a real fast-talker and kind of a BS machine but in an endearing way. The bad: When I sent multiple messages on their site, there was no response. Phone call worked. The 2 guys seem over-extended to handle everything; e.g., I happened to know they had 2 keys for this car, but Ricardo would've let me walk out without the 2nd key. For the test drive, there was no gas in the car: turns out apparently this is some kind of weird thing for Tony; I don't get it. I thought it was funny. The ugly: Look - I wanted this car. And I was paranoid about broken electronics and bad mechanics. But the CARFAX looked stellar; all the electronics worked; and they let me check out the car as long as I wanted. I was elated! You see, at the lot, the car was absolutely covered with dirt and water spots. It's a black car, so it looked particularly yucky. But underneath, hey, it was black and cool-looking. It never occurred to me to make them wash the car so I could inspect the paint. Inside, it was *spotless*. Drove like a dream. And it's a luxury car anyway - you don't expect terrible problems with the paint. ...And then I drove off the lot having bought this thing. I had the car washed. Twice. Had detailing done. No matter what I did - the car, especially the hood, was utterly covered with white specks: small, medium, and LARGE. Really ugly stuff. Turns out, all of that had been there all along; it just happened to be masked by all the dirt, since the dealer neglected to keep the car clean. So I had no way of knowing about the totally damaged paint. I've learned my lesson: demand a wash; and check the paint. And most of all, take your time and don't rush. Had I done that, I would have found out about this disaster and insisted on a discount - or walked off. You know why? Because (despite my attempts to find another solution, such as buffing and waxing) the only way to make this car's paint look halfway decent is to repaint it. The absolute cheapest place quoted $1,000 for just the front; $1,600 if I wanted to make the back and roof look decent too. Most other shops estimated $2,300 and up. I'd say a $1k discount would have been reasonable. Just in case you think this is some nitpicking, where I was expecting a perfect look on a 9-year-old black car - absolutely not! This wasn't a couple scratches. I have, e.g., a Subaru from 2009, and that thing looks nowhere near as messed up. This Infiniti was rock chips throughout, a look like someone had flecked the car with a ton of white paint, especially on the hood and front. Really ugly... trust me on that. I am not a nitpicker, nor do I engage in buyer's remorse. Speaking of ugly: I texted Ricardo about this. I tried to be civil, but he got defensive very quickly; he kept texting, "You saw the car TWICE." All the CAPS repeatedly. I kept saying, "yes
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February 2022 by John L.
Best in the bay !! Lots of options to choose from and great prices.. very flexible with financing. Customer service was different from other car dealerships. Very welcoming and helpful staff all around.
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September 2021 by Janetta B.
Bought my Honda and had a really good experience. Easy to deal with. I had a problem with the AC after I got the car and they fixed it without any problems. Good place to go
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August 2021 by Kiontay B.
Ricardo is wonderful and a miracle worker. I went next door to him and was denied and Richards was about I leave and I tell you how good God is I was approved and in my car within 2 hours I recommend this place and particularly Ricardo he's the best!
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July 2021 by Big Homie F.
I would definitely recommend this place to anyone. Got a good deal and they do whatever they can to make sure you're satisfied. Great customer service
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July 2021 by Michael Allen
Great place to get a car A1 service
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July 2021 by Nathan Sindel
We were looking for a 2010 – 2012 Ford Escape Limited within 500 miles of Los Angeles. Autolink was the answer. I called them to inquire, and mentioned that we live in L.A., and before I could ask if we could have the vehicle inspected at the local Ford dealership, Ricardo RECOMMENDED that we do just that.It’s one thing for a dealership to say they have confidence in their vehicles, it's another thing completely for them to stand behind their offering to the point of recommending it be inspected by a dealer (at my cost of course, but that’s fair). Car came back needing a battery, which I paid for and Autolink installed, and all the paperwork was made ready.I flew up the next day, did a cursory in-person inspection (not too concerned as the Ford dealership did a thorough job), signed everything, handed over payment, and started my 398 mile drive back to SoCal.I can go on about how great a car this is, but that’s not the point – in speaking with both Ricardo and Tony, they detailed to me that they are very ‘picky’ about what cars they purchase for resale; looking only for 1 or 2 owner cars, clean CarFax reports - ‘clean’ cars. A look around the lot leads me to believe this is true, and for certain it is true with regards to our purchase. The two people I interacted with were both professional and personable.As the buyer of a 10-year-old, 10-year-used vehicle, my expectations include some minor imperfections… Ricardo and Tony were always completely transparent with regards to both the pros and the cons of the vehicle, and with all things being tallied, the price was fair.Is it possible that there will be issues with the vehicle in the future, sure, but that's true of ANY used vehicle. I've purchased (or helped purchase) hundreds in my life. The goal is to eliminate the obviously damaged or worn out vehicles, and further limit the ones that are likely to have issues, and then pick the best out of that. Ricardo and Tony helped make that task measurably easier.If I am looking for another used vehicle in the future, I will be giving them a call first. Sure its 400 miles away, but in my opinion it's worth it.
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May 2021 by Carl Carraway
Great customer service. Haven’t purchased a vehicle from them yet but had a great experience during my recent visit to just look around. The dealer is very knowledgeable about the vehicles and I can tell they keep them in great shape. I really like how they did not try to get me into something that was over my budget.
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May 2021 by Roblox vibes Neeam
I highly recommend Autolink to everyone! They are an exceptional company, and they do everything they possible can to get you into a vehicle quickly. I really liked how friendly they were and how they will work with you on your down payment. The application process was quick and easy and I didn’t have to spend my whole day at their office compared to the major car dealerships. I will definitely be purchasing another vehicle here in the near future.
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May 2021 by Alexis Burns
Highly recommend. I love to support local businesses like these. Very friendly, knowledgeable staff/dealer. Good quality vehicles. Great customer service hands down!
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May 2021 by Raheem Muhammad
Good company. I love how they are willing to work with you to get into the car you want. They will not put you in a vehicle that is over your means. Plus the car selection they have is pretty awesome.
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May 2021 by CupCakez510
Awesome car dealership! My husband and I purchased a vehicle here back and January and it was the most pleasant buying experience. I literally looked at the car I wanted, got pre-approved online in minutes, and spent a total of 1 hr during the application and buying process. They installed a security tracking device for free! I Highly recommend Auto Link.