-
March 2024 by Tiffany A.
I was greeted upon entry. That in itself is a plus, considering the state of customer service right now. Any who, we all know beauty supply stores and their prices. Too damn high! But beggars can't be choosers. Im going to a tea party. Amazon dropped the ball and my package was not delivered. 3 hours before the event i am sad that my 'look' won't come to fruition. This beauty supply is closest one near me. I figure they had a head piece but i also wanted lace gloves (i needed a petty coat also but that miracle was beyond reach). The young ladies were SO kind. Do you know she called the owner to ask where the lace gloves were bc she knew they had some but couldn't locate them!! What a gem! I got my head piece and gloves!! CLUTCH!
-
December 2023 by Teyonna A.
Walked in and walked right tf out. If you cant say hello then I cant spend my money with you. Period. ILL.
-
October 2023 by Mario Laflora
Excellent service and great variety of items.
-
August 2023 by Sara Smothers
Love this spot clean organized store & great variety.
-
August 2023 by dfp dfp
They had what I was looking for plus a few items that caught my eye the I purchased.
-
July 2023 by Paty Herrera
Love this store, I been coming here since i was a child and always find all kinds of unique and good items.
-
June 2023 by Dee W.
I've always came in to this beauty supply greater with a smile and friendly customer service.. it's small but has always had what I needed ...
-
December 2022 by Teresa B.
My bad for waiting until the last minute to buy my "hair" for box braids. I went to an unfamiliar store after showing homes in the area. It was getting late and my appointment for braids was the next morning so I looked up beauty supply store nearby on Yelp. I arrived quickly and knew exactly what I needed, so I walked in and scanned the store and walked straight to the hair section. No one greeted me or asked if I needed help. Well, there was one lady that worked there that followed me around uncomfortably from the moment I walked in. I went straight to the extensions and looked for my brand, color and length. I did not see it. ( they didn't have it). She was standing behind me and asked what I was looking for so I gave her the specifics. She said oh I know what you want and she pointed out a different brand but the length and similar color. I went with it simply because I ran out of time. Then I was browsing the makeup and gifts to see if I could take care of any Christmas gift items or something for myself. At that point I had not only her but another worker following me around! Like they thought I was going to steal! I gave up on the perusing and just bought the pack of hair. While I was waiting to pay, I noticed they were taking care of a customer that they knew, with warm greetings and "see you soon" I don't know if that's just how they treat old vs. new customer, but it was simply rude. Well, when I went to my hair stylist the next day, I showed her what I had to work with and she said, well this doesn't compare, so you may not be happy with the result. It felt very "plastic" to the touch and she had to cut many pieces that were just sticking out ( too stiff) She did the best she could so I have to live with it at least through Christmas.
-
January 2022 by Linda H.
Love this store. The staff is super nice and always ready to help. They make sure that there is hand sanitizer before you come in.
-
December 2021 by X. O.
The Asian lady that owns this place has a bad attitude. When we walked in, she didn't greet us, she just glared at us. That alone made me not want to buy anything from her shop. Take your money elsewhere.
-
November 2021 by Eric
What is the world coming to when consumers are forced to purchase unwanted goods and products. Shopped for front lace wig for my Mom to wear to a wedding coming 11/20/2021. Mom is temporarily disabled on crutches and cannot get around on her own. Showed saleslady color picture tag with name of hairstyle, color, code number, and brand name, Bobbi Boss to save her time. Saleslady was unhelpful with an attitude; however, she tried to persuade me to purchase a two-tone wig, purple and blonde that the store was trying to get rid of (unwanted stock). Explained to her that all ebony people are not into curly hair and blonde wigs. Saleslady claims that wigs were mixed on the shelves with a series of other wigs and that it would be too inconvenient for her to search for what I needed. Mom has been a customer since 2001.
-
April 2021 by yellow submachine
I just know this place have great selection of hair products. Its awesome.
-
April 2021 by Dulce Sanchez
They have everything you need with high quality and great customer service. One of my favorite stores!
-
March 2021 by Jocelyn C.
To yelp reviewers: this is the worst store I have ever shopped at or had the worst, humiliating experience. They only got one star, because of the inventory. I am an affluent, well-educated African American woman. My last visit to the store resulting in me almost totally losing it. With everyone having cameras, I finally pulled my self together and walked out - vowing never, ever to go in there again. It simply is not worth it in this day and age, rather use the great tool of yelp to share your views and just hope people value the input and resist supporting a business that treats customers so poorly. It started with them not being able to process my credit card - not because of no-funds, but they have old machines that work inconsistently. After assuring them my card had worked perfectly in every other store, I asked her to rerun the card. After 2 times, she commenced "yelling" at me because "their" machine is clearly old and rickety. I could have perfectly respected her apologies. What was totally unacceptable was the yelling. Yelpers, I BEG you not to support this store. Although these owners are Asian-Americans, had I treated them with the disrespect that they treated me, I would have been all over the news. I have noticed them talking to and treating other minorities, with similar disrespect. PLEASE do not patronize this store. The previous negative reviews are right on the money. From here on out, while the location is convenient, I will NOT step foot in the store. And I ask yelpers to think carefully about patronizing a store which profoundly disrespect customers.
-
January 2021 by Dee Z.
I enjoy browsing and buying. The owners are nice and helpful. The aisles are narrow but you can find anything for beauty, hair, beard, clippers, blowers, whatever. Prices are not the lowest but it's a one stop shop with product overload. As always, I LOVE free parking and nearby shopping. Do not leave valuables in your car. There's lots of shade wandering around peeking in cars. San Leandro PD is on scene now with lights flashing for real.