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November 2023 by Lisa Torres
Janae is a very Professional young woman with consideration and manners and very helpful all the way. Wonderful personality and is just so adorable to speak with. A delightfully addiction to this company. I look forward to working with her again! I do not know how I could not have mentioned the Manager, Martha, hon "I apologize to you". She had helped me back in July, a situation I explained to her and she went way above and beyond and I think her and Janae deserve a raise and also a suggestion, those women deserve nice flower's in this store every Friday, just a Beautiful way to let your employee's know you APPRECIATE worker's like them. REALLY!!! ADORE YOU BOTH XO LISA TORRES
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November 2023 by Linda Bryant
I visit this California Check Cashing often and each time I come in the Manager/Supervisor is always pleasant and very busy. She takes the time to acknowledge customers who are waiting and apologize for the wait. She Multi -task very well, very pleasant and calm while assisting the cashiers as well. Need more like her. Thank you
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November 2023 by Danny Haleck
I came to the Cash checking store here at East 14th street San Leandro and I was greet with a warm welcome by Janae. Janae was the one that helped me with my business and she did it professionally. I could also see Maratha running and helping others with the best of her abilities. They are the best.
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November 2023 by Nathan Reed
The young lady that helped me went above and beyond reason to make sure I was taken care of. I needed to get a quick Money Order and Tasha was exceptional at making that possible. The service was quick and hassle free.
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November 2023 by Juelz Price
Martha is the sweetest person and very professional she always has a smile and greets customers every time someone comes through the door I’ve never had a bad experience with her her attitude is thee best
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September 2023 by Cat T
Kinda a long line but it is Friday about 4 people ahead of me so about a 20 minute wait. But they are always helpful and cash all my checks never have an issue. The women who helped me was super helpful and super nice Martha was her name. She mains professional even with the high demand of customers coming in with little help. Definitely get somebody else to assist her she’s a hard worker.
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August 2023 by Eb. I Love God!!
Martha, is always nice and has very good customer service. I come in this store all the time she is is always so pleasant. I have came in there having a bad day and just because she smiled was kind and professional I walked out that store a little better. We need more people like her. Excellent job!!
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August 2023 by Damon Thompson
On 08/17 I called this location to pay my loan off close to closing time. because It wouldn't let me do it on line. A very nice lady answered the phone to help me, but she was helping a few customers in the store and promised to call me back. After they were closed she called me back as promised for I can pay my loan off. Come to find out the nice lady name is Martha the store manager..
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August 2023 by Tamika Davidson
Martha is a wonderful employee who’s willing to make sure you have everything you need. Respectfully faced paste move the line quickly perfect. She deserves all 5 stars.
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August 2023 by Kimlyn Jordan
Martha is always very polite and helpful when I cone into the store. She has a pleasant and business like attitude. Great addition to the team.
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August 2023 by shelly miner
I know management has to be good at this store because the employees are above the norm. A structure is only as strong as its frame. Keep up the great work California Check Cashing SanLeandro store appreciate your dedication to great customer service.
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August 2023 by Robert Estrada
Martha is best! Always very helpful and very hardworking. Every time I go, I am very well take care of. Always in a very good mood! Would definantly recommend coming here.
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August 2023 by Alma J.
My mom and I had a very bad experience here. We went to ask how much it would be to cash the check she had. We had a bad impression right from the start when one employee was talking on the phone about personal things like how she has to open and close the store and how she has to train a few employees by herself blah blah blah. She told someone else to help us when she was just talking on the phone gossiping and complaining about her work. The person that she send to help greeted us with a bunch of food in his mouth as he talked. He tells us he has to verify the check first before anything and gives us paperwork to do while he calls and verifies the check. As hes talking on the phone he proceeds to write the person's information of whom hes talking to on the front and back of the check when he has sticky notes right in front of him! He finishes talking on the phone and i remind him we want to know how much it'll be to cash the check before anything and that's when he finally finds out by asking the other employee who is still gossiping on the phone, now while helping other people and asking for good yelp reviews...He tells us how much and it is way too much so we say no we dont want to proceed. By now he made us do paper work , wasted our time and ruined the check. After this my mom was not able to cash the check anywhere else because he had scribbled all over it. She had to go through the difficult process of getting another check and waiting weeks for it to arrive because some careless, illogical, unprofessional person ruined it.
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July 2023 by Lynetta Irvin
Martha is amazing. Her customer service is great and she maintains customer confidence when there are lots of people in line. Martha goes above and beyond to provide great customer service. Her staff is always courteous and they work fast.
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July 2023 by Rod Davis
They are really dope well really one person. Martha, whenever I come in she is always pleasant and greets every customer. I know that when I am assisted by her it’s always swift and easy. I appreciate the service she applies.
