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October 2021 by Coryann E.
Wells Fargo has fees, when you have a lot of them they help you cover some or empathize while trying to work with u. Comerica has no emotion but anger and explanations for the fees which we all know, overdraft!!! But they will hit u with a fee for everything even a daily overdraft fee, so u overdrew now you owe them $26 IF it's you first and it could be as high as $38 and then you owe $6 a day for being overdrawn....so you call like hey it's alot of fees can I pay half or can you help with something (confused on why transactions are clearing) customer service even at the branch responds: we'll this is how to avoid a overdraft fee. Thank u for the help and explanation what would we do without Comerica.
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January 2021 by Emily S.
why is the only atm always broken !? sick of waiting for it to be fixed ! The new one is already out of order for the second time
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May 2020 by A Z Flor H.
Today we visited my grandma's bank. But with the crisis going on we had to pre-schedule an appointment in advance to visit. Our usual branch in Hayward was closed therefore we were at the San Leandro location today. Of course they are doing a good job of observing social distancing with designated signs on the floor for people to stand. The employees inside were also wearing masks. The security guard also respected that we had an appointment and let us in no problem. Most two people at a time inside. I felt safe visiting the business.
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September 2016 by Moxy G.
Be wary of this branch and bank. There's never anyone in here and everyone is always at lunch or gone home early. Also, they charge overdraft fees of $35.00 on amounts like $8.00. They're suppose to return the check, but make money charging the fees and this was a class action lawsuit contesting this action, but the bank continues this policy. They want to be like a BOA, but they lack the expertise. I've been with BOA for 40 years and never have they charged three-four $35.00 overdraft fees in a week like this bank. The class action speaks to this fact by disgruntled bank customers, Comerica paid well over 16 million to the lawsuit for the fees. Also, one night when I was driving home, there was a line of 30 people standing at the ATM at 10:00 p.m. at night. I asked, "why." They stated, it's check time. I've NEVER seen this at a branch ATM so late at night. There has to be a better way for these customers.