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August 2023 by John L.
I go to this CVS every couple of weeks. I am always amazed at how friendly and helpful the staff is.Always directing me to use the best deal that has been sent to my email account.The store is always clean and orderly and I never feel in danger in the parking lot, etc.Parking, while tight, always seems to have a open spot so I never wait or need to circle back.All in all a pleasant experience which keeps me comming back.When I get new prescriptions I will transfer them to this CVS location.
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April 2023 by Phil A.
Decent CVS located in The Village shopping center.Small parking lot, but inside the store has decent size and is very clean. There is another CVS right across the street in the San Leandro Plaza, but this one is newer.Decent store!!
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April 2023 by Kat P.
The service at this location is polar opposite to the CVS directly across the street. My wait time for a prescription refill was 15 minutes processing even with a transfer in opposition to 45+ minutes for a "ready" pick up. The only issue I've discovered was that parking was almost impossible to find any other day, but I got lucky today.
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April 2023 by Alan Kwok
Great staff, very helpful.
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February 2023 by Google user
This pharmacy is a cut above. I love coming here! The staff is courteous, knowledgeable, fast and they like their job.When my doctor calls in a Rx I immediately get a response from the pharmacy.
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February 2023 by Elaine Belt-Jointer
This pharmacy is a cut above. I love coming here! The staff is courteous, knowledgeable, fast and they like their job.When my doctor calls in a Rx I immediately get a response from the pharmacy.
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November 2022 by Alyssa G.
If I could give them a zero I would. The lady over the phone 11/30/22 hung up the phone on me after saying they close at 7pm all i said was did you say 7 or 5 pm? I asked because I was confused and just needed to make sure that's what she said because online it says pharmacy 8am-9pm. So all in all it all does make senses!! That was so unprofessional and rude!!
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November 2022 by Dance T.
Did not allow exchange for a same-priced item. Would only return/buy which would require additional charge. He was nice, but would not make an adjustment
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September 2022 by Amie N.
I just moved to the area two weeks ago. I had injured my knee very badly. I did a google search of where I could buy a cane ( recommended by the ER doctor). My search led me to this CVS. I hobbled in and was told they didn't have them. Greatly disappointed and in obvious pain, Ms. Vivian ran to the rescue! She not only found what I needed, but set up the new cane to fit me perfectly. She went far and beyond her call of duty to assist me so I could walk out on my own. Thank you Ms. Vivian and thank you CVS for keeping such valuable employees on staff. You are my new neighborhood pharmacy for life!!!
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May 2021 by Jerry Rivera
Always speedy and very helpful
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April 2021 by Kat S.
This is a review for the CVS (1550 E. 14th St) that is in the same shopping plaza with The Habit for a visit that I had a few weeks ago. It's easy to confuse because there are two CVS that are literally just across the street from one another.This is for anyone who are looking to purchase the CVS store brand gift cards with your credit card, this CVS location (1550 E. 14th St) won't allow it. I'm not sure if this encompasses all of their other gift cards but it may be safe to assume that it does. However, the CVS that is across the street in the same plaza as Safeway do allow you to purchase their store brand gift cards. Since this store location didn't allow for it, I drove across the street to the CVS (1401 Washington Ave) next door to Safeway and they did it without any issues. The service at the CVS (1401 Washington Ave.) next door to Safeway is much more friendlier and upbeat than at this CVS (1550 E. 14th St.) as well. The extreme difference in mood surrounding their customer service would want me to give this location (1550 E. 14th St) a 0, if I could, for their lack of convenience and poor customer service.
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February 2020 by David R.
Prescriptions are never ready. They call you to have you come pick up your prescription, you arrive, NOT READY. This is of course after you stand in line waiting on everyone who can never seem to remember the phone number for their CVS discount.
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February 2020 by Pak Hung
The overall CVS store is fine, I like the large and bright interior but the service at the Pharmacy is way below par. They need customer service training, telling people off is not good service. There are other pharmacies around ?
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January 2020 by Elisha A.
I could go to any other CVS in my location near my neighborhood but for some reason they don't fill my prescriptions from so in doctors I go to. So I drove all the way from W. Oakland to San Leandro. I do prefer this CVS and Pharmacy however because it is always organized and quiet. It's always empty too, I don't know if that's a good thing or not but I prefer shopping with out a ton of people in my way. The CVS is pretty well known because if it's popular location, and even though the store is always empty, the parking lot is always full. You have to go like a merry go out before you find a spot. I think the neighbors doors take up most of the parking. They do have a drive-through pharmacy but it seems like it takesTheir pharmacy is always slow. It seems like the people are more concerned making the prescriptions then serving the guest. You always have to wait a second before being served. They are always professional just very slow.
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December 2019 by Marysa T.
The manager at this located is truly a piece of !! So very RACIST!!! He was extremely mean nd watched me the entire time I was in the store! I come here all the time nd hve never been treated like that at this location!! Its the current manager on duty on 12/6 at 6pm!! J******