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March 2024 by Marina Aguilar
Nice workers
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December 2023 by Y B
Rude, dismissive people at this location , don't bother trying to shop here. I was just in to buy my 3 grandkids Christmas shoes, to many workers not working, don't want to sell shoes. Not willing to go get shoes for multiple customers, I left my money better spent elsewhere. Obviously not trained or improperly trained. This location losing money, they need to be supervised . If this store location money is short, this the reason.
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November 2021 by Adrienne H.
Reading the old reviews from the location across the street were true. I came here a couple times after they moved and it was a great experience. I was greated when walking in and someone always asked if I needed help. If they didnt have what I needed they ordered it with no problem. They have a good selection both women men and kids this location seems bigger. I came in today to do a return and it was quick and easy. I recommend this location.
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July 2020 by Mac Marv
Didn't feel welcomed at all. Since we have to wear a mask they will watch you like you are stealing because they can't see your face I guess. But being a Black man I felt I was watched far more. I had shades on inside the store so I can see their eyes wandering...lol. Also when they lady went back to get my son size she called someone to watch me, because soon as she came out, she looked right at me even though there were other customers in the kids section. She could of at least spoke and ask if I'm finding everything ok or something. Their employees need to be more tactful and retrained on customer service.
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May 2019 by Los G.
Great customer service while looking for shoes with my kids. Patience and awesome attitude. Attentive to what we were looking for. Thanks for a cool experience with my kids.
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March 2019 by Elizabeth Ramirez
It is ok they didn't have a big selection of kids shoes.
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November 2018 by Julie O.
Y'all already know the drill to this store. It's so ratchet and not worth it. I never like to come here but when I do I always get reminded why I hate it. Girls are all snobby and don't greet. You ask a question and it's like you're a asking for a lung. Maybe because they're all young and don't give a f**** But still, if you sign up to work; you must do the job right. they are all one race to. They need to be more diverse. Hire Latinos, they ALWAYS do a great job and aren't lazy. I'd like to see white people to, they're friendly. Seeing Asians would be nice as well.
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April 2018 by Breionna T.
Customer service wasn't pleasant whatsoever. One employee came up to me and clowned me about a question he thought I had. He was just being very condescending and difficult to communicate with. I also felt a bias as a woman, he assumed I had very little knowledge of where I was at and the fact that the store only contains men ware. Little did he know, I was shopping for someone else.
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February 2018 by Lana W.
No one greets you when you enter. One employee with a high top fade and short beard just stared at me. This store needs help with customer service. Khalil was very rude as well as his lazy coworker. Got in my business as I was showing the faded merchandise. Got in my face about my y'all video that he decided to wave on. Someone at Footlocker Headquarters needs to change the employees.
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April 2017 by Kaye M.
Worst customer service. They ignore you and doesnt even care. Also called on Monday afternoon asking for a pair of jordans. Made me wait for so long that I have no choice but to hang up.
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August 2016 by Jase Brede
Rude people at this store
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February 2016 by Yue Tai
So I walked in and I was in desperate need for some good quality shoes. I had some beat up Fila sneakers and my feet were swollen from pushing carts at my job. I walked into the store and immediately this helpful lady came to help me. She asked what I was looking for and I told her my situation. She offered me a pair to try on as well as other brands that their store DID NOT have and was their competitor. I went over there to check it out but I decided to come back. She had a cute smile on her face and she greeted me back. I asked for the pair that she offered me, and she came back and brought different colors and different sizes without me even asking. she said that since I told her I pushed carts in my job, she recommended a darker color so that it would not get dirty easily. She was the freaking BEST! That's the definition of GOOD CUSTOMER SERVICE. I'll be definitely coming back!
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February 2014 by Cadillac Williams
Really good I love kids foot locker that's were I got my shoes from