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November 2023 by Le Blu
I am very happy I hired Got2Move for a two-phase move within San Mateo back in June 2023. I moved over 10 years prior to that and didn’t remember who I hired. Anyways, I called a few companies to get quotes. Guillermo came over for on-site estimate. Then Johnny emailed me the quote next day. Both guys were professional and nice. So I hired Got 2Move. The first phase was moving from my house to a local self-storage. Movers tackled the packing and moving of my 3-bedroom house full of items including a cluttered garage with an extensive assortment of belongings, with professionalism and attentiveness. The team packed everything, from boxes to furniture, and handled the disassembly of beds and some other items. The move to the self-storage was seamless; and the subsequent move to my new home last weekend was executed with the same level of precision. I am not planning to move for a while but if my friends need I’ll recommend this business.
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October 2023 by Luana Helsinger
The BEST moving company I have ever used. I moved from LA to the Bay Area. Starting with Emily, who, carefully, work with me to schedule the day of my move and guarantee my flat fee. She is super responsive and super friendly. The day of the move, always stressful, was appeased by how careful the three helpers were. They treated my furniture as if they were theirs: wrapping, protecting and slowly moving them into the truck. And the same happened with the crew unloading the truck! Three super friendly, patient and polite helpers who were able to unload everything in less than 2 hours. Will definitely use got2move again! Thank you everyone!
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October 2023 by Nathan Downs
I had a great experience with Got2Move when we relocated from Oakland toHayward. Right from the very beginning, Sean impressed me with his detailedprofessional communication. The quote he provided via emailwas very easy-to-understand, straightforward with no any hidden fees or surprises. Ona moving day, movers (Alex, Leroy, Vlad) displayed professionalism andpoliteness throughout the entire process. They arrived in time, handled our belongingswith care, worked efficiently. Overall, it was great experience. I am done trying to move myself or work with other companies. Got2Move is my go to moving company. Highly recommended.
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October 2023 by Ashley Garkusha
This review is a bit overdue since I traveled abroad right after moving from SF to LA back in August.Where to start… it was not easy to find reputable and affordable movers. I contacted about 5 moving companies and all of them were shady providing shady vague quotes for my long-distance move but I was much relieved after my friend recommended Got2Move.Sean and Johnny were super professional, straightforward and honest.Sean provided me a quote which was about 15% higher than some of his competitors but once I started to dig I figured out that a) other companies did not provide a real flat rate price quote unlike Got2Move b) some of them either didn’t have license or used contractors. So, I am sure I made a right choice going with Got2Move.I am very grateful to Sean and his team: honest and professional. The professionalism of the movers was truly impressive, too. They arrived on time, worked efficiently, and handled my belongings with the utmost care. It was evident that they knew what they were doing. My stuff was delivered next day. I fully unpacked everything only a week ago after I came back from Europe: everything made safely to my new apartment in LA :)Strong 5!
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October 2023 by Kaleigh S.
Packed everything very nicely and organized. Nothing broken during our move. Did a good job.
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October 2023 by Kenny Khamvongse
I used Got2Move today for my apartment move. I have nothing but praise for their services: two guys were prompt, efficient, and handled all my belongings with care. They even gave me a few boxes to pack my loose items I forgot in one of the closets. The crew spoke great English (one American, another one is from Europe) which was one of my needs as the movers from another company I hire 2 years ago spoke no English and it was stressfull to communicate with them. As for Got2Move’s pricing, there were no hidden fees. The pricing was straightforward and reasonable. Thank you for saving my back and time!
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October 2023 by andrey t
I recently had the pleasure of hiring Got2Move to handle my 2-bedroom apartment move from Daly City to Burlingame, and I couldn't be happier with the service they provided. From start to finish, they exceeded all my expectations.First and foremost, the safety of my belongings was a top priority for me, and this crew delivered on that without a hitch. Every single item, from fragile glassware to bulky furniture, arrived at my new home in pristine condition. Their meticulous packing and handling truly showcased their expertise.The three movers on the crew were not only incredibly skilled but also exceptionally polite. They worked tirelessly to ensure everything was loaded and unloaded with precision.Booking the move was very easy! Emily, my account manager/sales was very responsive and accommodating, making sure all my questions were answered promptly.It’s not easy to move with 2 little kids but Got2Move managed to take the stress off our shoulders. The bill was around $1500, we tipped the guys. I and my wife feel that it was good investement to save our time, energy and avoid stress.I strongly reccomend Got2Move. Make sure to ask for Leroy, Sam and Alex - they are super friendly and professional.
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September 2023 by Kwamane Liddell
Had the same experience as the Alejandro below 9+ hr for a 1 bedroom $2000+ charge. It’s a scam they move slow on purpose, go with a different company.For context, other companies moved the exact same items twice already in 4-5hrs.Silver lining - The guys were really nice
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August 2023 by Turner U.
On time. packed everything and wrapped it in blankets. no issues at all. re assembled everything when we got here. All under 4 hours. friendly.
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August 2023 by Vinny L.
Very friendly, very professional! All of my expectations were met and the move went off without a hitch. Would recommend for any move, local or long distance.
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August 2023 by Daria M.
This year we hired Got2Move company for the second time. They helped us move in 2016 and in 2023. It was a short notice request but they arranged out move to the desired day. Both our places are in hilly places with narrow streets Got2Move arranged a smaller truck and moved out belongings during two day move. Our movers (Leroy, Vlad, Alex and Andrew) were careful through the whole process by protecting all our furniture with moving pads. Poor guys had to carry a 300-lb dining table through 28 steps and didn't complain. Communication was easy. The guys were very professional and friendly. The next day after the move a delivery company refused to drive us up to our new home to deliver a new fridge even in a smaller truck than the one driven by Leroy. We provided lunch to the movers and tipped them accordingly.
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July 2023 by Gregory I.
Very reliable and efficient moving services. Was easy to book on short notice 24hrs. They were also very careful with sensitive items.
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July 2023 by Alejandro Rivas
The move went well, but it was ridiculously inefficient which resulted in a $2000+, 9+ hours move for 1 bedroom apartment (furniture + 3 boxes only).Initially, everything seemed great: Good reviews, no base fee, and a great website to plan your move and estimate moving costs. My hourly fee was decent ($220 for 3 movers), so I went for it. I moved ALL my stuff beforehand, except for 3 small boxes. The movers only needed to move my furniture from one apartment to the other (dining set, bedroom, TV room and a small office setup). It took them 5+ hours to get all the stuff to the truck plus 3+ hours to unload everything.Loading: They definitely overwrapped some pieces of furniture (like the chairs. It took almost 15 minutes to wrap each chair, times 8 chairs). The only item that required disassembly was the bed's headboard. They spent around 3 hours wrapping things up and then 2 hours getting them to the truck. 2 hours?! I didn't reserve the elevator but on average it takes 30 seconds for it to arrive, plus it wasn't being used that much.Unloading: Once again, they took things very slowly and blamed the elevator. I personally unwrapped ALL the furniture, so their only task was to get the furniture up and put it in place. It still took 3+ hours. They blamed it on the elevator not being reserved, but once again, it took an average of ~1 minute to get it. Their truck was about 80 feet from it so they were really close.I was able to check on the truck from my window and sometimes they were looking at their phones or unloading things extremely slowly from their truck. I understand they can get tired, but I was paying almost $4 per minute. I felt they used the elevator as an excuse to take advantage of me.After unloading everything and telling me the cost was almost $2000 (before the credit card fee), they even had the audacity to ask for a 20% tip. Even though I shouldn't have tipped, I gave them ~$180 and then got an attitude from them.On the good side: They did not damage any of the furniture or the electronics (65" TV was handled okay), nor the walls or floor of either apartment. The quality was good, but the efficiency was absolutely terrible.I've moved more than 8 times in my life and this was by far the most overpriced one. Considering I moved ALL my boxes beforehand and I unwrapped all the furniture, 9+ hours for a 1BD move is just unacceptable. For reference, moving from SF to South Bay (further away) for the same furniture set + all the boxes only costed me $980.
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July 2023 by Tamra Marie J.
I had a poor move scheduled this week, resulting in me feeling very dissatisfied. Outside of feeling stressed already by moving, I felt my safety jeopardized by inappropriate yelling, bullying tactics (when settling up my agreement) and just overall aggregious conflict with one of the drivers - "Anthony".Additionally, because of the of the disorganization and poor box arrangement (at my final destination) I can't easily sort kitchen from bathroom from living space, etc. the move lacked professionalism, friendliness, support and a stress-free approach (all describe) by the company's "branding" tenants. Lies and exaggerations:/-I'm asking to escalate this issue with management, we'll see what comes of it. Definitely, not worth $600+!!!!!!!
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July 2023 by Rebecca H.
I had a great experience with this company! I had to schedule kind of last minute, but they still managed to fit me in on a weekend. They were super fast with loading but still wrapped every stick of furniture carefully. There was no lag during drive time; the truck arrived at my new place right after I did in my car. They reassembled my furniture and handled two stories with ease. All my stuff arrived quickly and safely. Couldn't ask for anything more!I highly recommend!
