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March 2024 by James Johnson
It was an excellent if not only close in option. The Price was Right.
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March 2024 by Bayli
The men who work here seem nice but the wait time is atrocious. I’ve never had to wait so long to pick up or drop off a car. To make matters worse I had somewhere to be each time I walked in. There is absolutely no sense of urgency which is frustrating particularly if you’re traveling. The last thing I want to do is spend an hour dealing with a car rental. Please staff more people.
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January 2024 by Emily Gonzales
It took almost 2 hours to get into my rental, I almost had a nap in the lobby. They said they would do a pre authorization charge to my card in the amount of ~550, but it ended up being 1150, reducing my bank account's available funds to just ~100 for the next 24 hours (it eventually cleared, but it was stressful not having any emergency funds as I headed up the pass)
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January 2024 by Toiirzhon Khasanbaev
The worst place. Never come here if you don't want to waste the whole day
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December 2023 by Carolyn Arias
Waited 1.1/2 hours until I got to the representative. Another 40 minutes until I got the rental car. David got us a great car and he was great. The wait was too long. Seemed like they were short staffed.
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November 2023 by Sheila Robson
Hertz is not a favorite of mine it cost to much for rentals and even a minute late your charged for a whole day
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October 2023 by Devon Lightning
Don't bother making a reservation cause they won't have the car you reserved when you get there.I should have known there was going to be a problem when the customer in front of me walked out upset instead of taking the vehicle they offered.The manager seems completely oblivious & would prefer to blame any issues on outside booking apps.I ordered a Sedan & was given a tiny electric car.I emphasize tiny because I'm 6'4 250Kevin tried to help but the only other option was that I pay more.They said they'd call me if someone turned in a vehicle fitting what I'd ordered but I won't hold my breath.
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October 2023 by darin anderson
From the moment we began with this office all the way to our drop off, an excellent experience. David, the manager, was great, as was his team. Lots of smiles and helpfulness.
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October 2023 by gina gonzalez
This Hertz location took great care of us! The manager, David was accommodating, professional and friendly. The whole team was great.
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August 2023 by Reginald Oliver
The representative Kevin was very polite and helpful in helping me with the right Rent-A-Car. He was very knowledgeable and professional with his work. Keep up the great work, Kevin.
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August 2023 by Jose B.
Been a gold member customer of Hertz with a presidential status for quite sometime. I love landing at this airport and going to this car rental terminal jump in any car and drive off. Except yesterday. Grace at the exit kiosk was very offensive. Maybe it wasn't her day but to take it out on customer is unacceptable. She could not operate the registrar to let us out and accused me of fraud. She did not know how to swipe of tap my credit card. She said she had to charge my card 400 dollars for security deposit which was already prepaid in may when we made the reservation. She handed over the receipt, let the gate up. When I looked at receipt she actually charged me something other than the 400 dollars. Tried calling customer service but was unsuccessful.
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August 2023 by Trevor Justice
My Chevrolet dealer discovered that a missing part for my Volt was back-ordered, so they contracted Hertz to provide me with a rental car. Due to my limited warranty, Hertz explained that they could only give me a Chevy, and the only Chevy they had available was a 7-seat SUV.I asked them to let me know if a compact Chevy became available, since I had a forthcoming trip to L.A. The next day, they offered me a Bolt, but I was worried about finding charging stations on highway 5. So I declined.The day after that, they called to offer me a Malibu. I was delighted. They truly went above and beyond to fulfill my request. Today I got my Volt back and returning the Malibu was a breeze.
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August 2023 by Walid Ahmed
I always used this location everything I'm renting a car from hertz ca rentals they have one of there Manger divad he is the best always trying to look out for customers with 5 stars customers service always do his best to make customers happy same with he crew employees he this location thank you guys for been the best
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August 2023 by Gustavo Armando
I will never ever ever rent a car from this people. Roadside assistance Good Luck. Ridiculous. I supposed i get what I pay for. Cheers.
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August 2023 by Lisa Halverson
When my dad's car broke down and we needed to get back to Washington state Hertz helped us get home
