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March 2024 by Marie W.
They are horrible. Trust me just don't bother going you will be disappointed. , and out of money fixing something they broke on your car.
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March 2024 by Chelsea M.
Went here for an Uber Inspection, which should be free... but that isn't the issue. They were charging $40 for the inspection. So we thought, okay maybe we'll see if we can find another place... but it is pouring out. My husband goes back in and they say $50, 10 mins later. Instead, my husband asks if he can have the inspection for (which is a free download online) so we don't have to print one out for them.... The worker says they charge $50 for the form LOL WHAT?! Long story short... IF ANYONE NEEDS AN INSPECTION FOR RIDESHARE, DO NOT GO HERE!!!!
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February 2024 by Van Scott
I had the best experience and results today after going to 2 other oil places in Oakland. Nicholas gave outstanding service when I got there I was so upset but he calm me down and said they would take care of my problem and he did. Every one of the employees I spoke to was outstanding and gave the best customer service I ever had at an oil change facility. I will never go anywhere else, like Nickolas said but that location I don't care where I move to in the East Bay Area. This Jiffy Lube gets all A's. Thanks so much for making my day great.
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January 2024 by Militza Giacoman
Thanks for the discount coupon.
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December 2023 by John W.
I returned a few months later for an oil change! I felt so positive about coming here. When I left I didn't have a care in the world. Until I started noticing all the oil puddles on the ground whenever I parked. I return tell them I'm leaking oil all over the place. A person goes downstairs I assume all he did was wipe all excess up and make sure the filter was snug. You're good to go! Says one of the employee's. Long story short my car was still leaking oil. So now I take it to Firestone the Automotive Tech. Told me that when the new filter was placed on, it did not include the rubber seal!!! Which when done correctly keeps oil from leaking at the filter! Not very happy with this Jiffy Lube location! That was a rookie mistake! I had to purchase absorbent sand for all the oil stains plus pay another place that I could have gone to first but I didn't to redo the job.
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December 2023 by Ray Mond
i brought my car to juffy lube i trusted your name well that turned out to be in vain now i have a leak (oil) on my car that no one wants to fix back right. ill be a customer until it is properly fixed Thanks
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November 2023 by David D.
First time go in g there - the day before Thanksgiving. I just dropped in hoping they could change my headlight bulb. I was warmed by other places to be ready to wait a few hours. These guys had me in and out in about 20 minutes. Everyone was very friendly, clean shop, and the prices were reasonable. I will def go back when it's time for an oil change!
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November 2023 by Daniel M.
$125 bucks for an oil change?! Never again will I go here. Was 60 bucks 2 years ago.
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October 2023 by Isis L.
I needed to get the recommended oíl change and decided to pull up to this location. When I pulled up, Quincy greeted me and guided me to drive up the bay. I exited the vehicle and Tristin also greeted me and motioned me to the lobby. They went to work on my G ride. I let them know I wanted the badic service and don't suggest everything under the sun cuz Im a chick. Highly Recommend and def check them out.
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October 2023 by Suzi N.
Only place I've ever taken my car for oil changes. I've been coming to this location since I bought my car in 2016. I've always received prompt and courteous service. I'm baffled by the low ratings others have left and have to wonder what attitudes they carried in with them. I've never been upcharged and the quote they give you to sign before they do the work is what I end up paying.
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October 2023 by Kim Q
Service was excellent as well as the men who performed the oil change. Friendly and knowledgeable men. When I am in town and need an oil change, I will definitely come back here (15015 Hesperian Blvd.). I highly recommend this location.
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September 2023 by Xtina Aguilera
The Manager Mathew was very knowledgeable about the service also, my check engine light came on so he ran a diagnostic on my vehicle.Service: Oil change
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July 2023 by Rebecca M
Excellent help and service by Manager Mila Carrillo. We, and Jiffy Lube, are lucky she's there. It was a busy morning, and Mila handled all situations (mine, and others I saw) with patience and honesty. She went to my vehicle, showed assorted fluid levels under the hood, explained what could wait until future. Her honesty is refreshing and different from what I encountered last time i went to another large-chain oil change company (not Jiffy Lube),Today, my Hyundai Elantra needed coolant fluid flush and replacement, after I accidentally put windshield wiper fluid into the coolant reservoir! Thank you to Alapati for his work and explanation of what was required.The price is excellent, especially with available coupons. If you don't see one, ask.Thanks to the SL Hesperian Jiffy Lube team!
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June 2023 by Teisha Davis
I've been so stressed behind my car and Jessica took care of me with ease. I'm so grateful for her and the whole team. I will definitely be back to see her especially! I'm very satisfied!Services: Transmission
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May 2023 by Maradi Roth
Went in for oil, transmission, and coolant fluid change. Was quoted the same price as the estimate online. Was able to use a coupon off the website too, but cannot stack coupons. When I came in, the manager was even helping out while people were on break. Easy going team. Each team member was polite and helpful. They recommended stuff, but wasn't pushy when I refused upgrades and such. Went during the afternoon on a Friday and no wait. Finished my car earlier than the quoted time. Would bring my other cars here in the future.Services: Oil change