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December 2022 by Kelly J
Kimberly and LuLu are both phenomenal!
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June 2022 by Kelly L. Ferrante VN
I am writing this post in response to the negative comment I read regarding Lulu's hair cutting techniques... First off, I was shocked to read the post regarding the woman with her curly haircut catastrophe. My experience with Lulu couldn't be more opposite, she saved me from my COVID hair debacle. I literally called Kim ( the owner ) in a panic to see if she could fit me in, she was full but gave me the option to see her assistant. I replied, "no thank you, I need someone with far more experience." Kim reiterated that Lulu was new to Lacquer, not to hair. Desperate as I was I went in and OMG- she worked that sh*t out! Not only did she fix my hair it grew out beautifully. My second appointment I had highlights and a cut, once again AMAZING, to the point where stylists have stopped me on the street to ask who my stylist is.I would also like to mention that I dated a stylist who was " Vidal " trained and anyone who knows anything about the business also knows how highly regarded these stylists are. Point being, I am not new to having amazing haircuts. Most importantly, she will cut off what needs to be cut so you look your best; trust the process, she's AMAZING!
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April 2022 by Reham A.
Lulu has cut my hair twice now. She is absolutely amazing - my hair always looks and feels great and healthy after I see her. She is also pleasant and efficient which makes getting a hair cut fun!
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March 2022 by Valerie V.
I had an appointment with Lulu on March 17th. I went in with virgin hair and asked for a Balayage. I provided her a pic prior to my visit which I have attached. It had warm browns, caramel and blonde as you can see. I was told by her, that she loved it and that it could absolutely be done. The first thing I told LuLu was that I did not want a haircut. After being told to sit in the seat, she ran her fingers through my hair and said that she had to cut my hair because it was uneven. I told her I was ok with it being uneven because I liked it and I was letting my hair grow out. She said in order for her to dye and style my hair so that I can see the colors, she would have to trim the ends. She reassured me not to worry, that she was not going to take away from my length but just even the tips out. We proceeded because I wanted my hair colored. Moving forward... she ended up cutting my hair into a short bob that showed my entire neck! She said I had a beautiful neck and that I should show it. WTF... if I wanted to show my dam neck I would have told her to cut it short. First of all, I HATE bobs. But of coarse, she wouldn't have known that because a bob was never asked for period! At that point my hair was too short to be fix. My hair color was COMPLETELY different than the colors asked for. Lulu charged me $445.00 for an unexecuted hair color, a balayage that looked like a head full of highlights and a unwanted bob. I also attached pics of her final results. I told her I was unhappy, it was not what I wanted and if she could fix my hair before I left? She said her next available appt was on March 31st. She also said that she disagreed with me and that she saw all the colors I wanted and that it was a balayage, but that I can come back on the 31st and she could add a few low lights. She also told me that after I come back we could no longer have a client relationship and that she would give me a few referrals to other hair stylists. Really? After hearing that do you think Im going to feel comfortable going back to get my hair fixed? I asked for a refund and she said, as a small business, she does not do refunds but did refund me the $85 haircut which goes against her policy. Mind you I had to wait 7 days for my refund. What I should have done is not paid until I got what I wanted. Thats the lesson learned for me! I do not recommend Lulu at all for any of your hair services. I wish I would have read the reviews prior to setting up my appt with Lulu because she did the same to another client. I forgot to mention that I had to go do additional work to my hair just to make myself feel better after sitting with it for a week.
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March 2022 by Neesi M.
Lulu cut my hair and gave me a scalp treatment /condition. I absolutely love my haircut and the scalp treatment was wonderful. My hair is so soft and shiny.
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January 2022 by Mary N.
So many beautiful pictures and good reviews of Lacquer Studios, my heart was racing. I thought to myself, at last a hair salon for me to go to. With Covid and moving, I haven't had one in a very long time and I have begun to wear hats and ponytails in the effort to not deal with the effects of this. As you can probably tell by what I am saying, I was anxious to get a move on with getting a hold of them and hopefully booking an appointment. First however, I needed to find out the rates to do this. I contacted them via FB messenger (not sure if through Yelp or not). ....First contact was on October 17, 2021. Two days later they write me and ask what I am looking to get done at 10pm at night . A bit late but hey they were most likely busy so I will be understanding.. I write back an hour later letting them know that I need a haircut and a blow dry. Tick Tok, Tick Tok....no not that Tik ToK, the Tick Tock of a clock going round and round and time going by, over and over. Tick Tock....my clock stopped because they never got back to me. Not sure why that is? I am doing my best not to go into assumption mode, as it leads to now where good. It would have been nice to find out what they charge, and if they were good. They look good in the pictures and reviews but real life is so much better than that of a screen. On to finding another Salon....
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September 2021 by Jennifer L.
I love Lulu. I was super nervous when I went in because I am have been growing out my grey hair for a year and a half. I went in today, she cut all of my grey off and added platinum highlights to blend with my grey. Best thing about her: She listened to want I wanted!
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September 2021 by Francy M.
I had a consultation with Lulu before getting my hair cut and colored. My hair is curly and wear it generally straight but want to wear it curly more often. It was also over-processed. Received a great cut and came back for a color with lowlights. Very happy with everything! Great curly hair cut and color was chef's kiss* Lulu has become my new hairstylist. CURLY-HAIRED girls RUN to Lulu.
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August 2021 by Paola J.
This was my first time here and I loved it! The place is so beautiful and very fancy. Lulu did a great job with my hair after a small consultation she washed my hair and then got to cutting. After she was done cutting she added products to my hair and defused it. My hair has never looked this big and curly before! this was definitely what I envisioned my hair to look like! I paid 120$ which was worth it!
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July 2021 by Linda M.
One of the best as far as service and color as well as cuts and style. Love the service they give. I'm always satisfied by they're professionalism and spotless stations. Very organized, clean and efficient. Thanks ladies Kim and LULU GREAT TEAM
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July 2021 by Alexis L.
This is a late review, my appointment was back in March/April. I wanted to love this place, I really was hopeful to have this as my "go-to" hair salon. I went here twice--got in contact with Lulu via Yelp and sent her my ideas for an undercut and also asked about coloring. Got an appointment scheduled and when I arrived, she was very lovely, super nice and welcoming and great conversation!! She finished my undercut and cut my remaining hair. I had such a GREAT experience that I booked an appointment to get some color done. Went home and REALLY checked out her work and saw the undercut lines were a little uneven, looks a little wobbly and a few chunks of hair was sticking out/shaved unevenly. OK, no problem, I could fix it. Went to my hair coloring appointment and I was set on having gray/silver colored hair--I know from experience this process takes a long time, last time I had it done I spent about 4 hours at the salon to get the color I wanted and we were starting with black hair. I showed her photos and she was positive it could be done. I guess I went in with high expectations and I will take full blame for my disappointment. My hair came out super yellow, she tried to cover it with some kind of blue color and it still came out greenish yellow. I was so embarrassed with how it looked, I had to lie through my teeth on my way out after booking a follow up appointment to bleach my hair again. I cried on my way home and cried even more after some hard criticism from the family. "What color is your hair supposed to be?" "I don't know... blue green?" Such a huge blow to my self esteem. I ended up cancelling my third appointment because I decided I didn't want to be disappointed again. I ended up fixing the color myself and dyed my hair a nice denim blue color--not the silver I originally wanted but I'm happy with it finally and my confidence is back.
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July 2021 by Mia O.
Lulu makes my salon day seem like a total spa day. The great head massaging, the comfortable atmosphere, and the pleasant conversation make the time something to which I greatly look forward. And she has been able to comprehend what I want done with my coloring and cutting and make me look just like what I want.
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June 2021 by Fatima S.
I had the most pleasant experience from start to end with Lacquer Studios. Specifically, with Lulu Booking Lulu was extra professional. When I reached out she asked me what I wanted to do and was able to give me pricing and a breakdown of everything from the beginning. Her transparency made the booking process really simple and I was so comfortable. I received a cal invite and text message that my appointment was coming up. While small, this still left a great impression Stylist Lulu was absolutely amazing and wonderful. I had ALOT of trauma with my hair. I expressed this to Lulu during my booking and she was extremely kind--especially with my almost cold feet. As she worked on my hair she walked me through each and every step. When it came to cutting she let me see and feel where she'd be cutting and didn't deviate from the plan. When the coloring began she patiently explained what she was doing, and checked in on how far up the color would go, etc. She was professional and experienced and had great command of her trade. She was easy going and fun to talk to and It made the experience that much better. Results My cut and color came out BEAUTIFULLY!! I've gotten so many compliments. Seriously, Lulu is so great!! Shop The shop was easy to get to with parking available. We started exactly on time and finished in the estimated time frame. All of the equipment used were clean and up to date. The station was neatly organized and the room itself was styled beautifully. The area was well lit and the chairs were actually comfortable! All in all, I had a wonderful time and went back again for touch ups. After 10 years of searching, I've finally found a salon--and stylist--that I can call "home" to. I've referred everyone I know and I can't wait to go back for my next root touch up!
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June 2021 by Tina J.
My daughter kept in touch with Lulu from a studio where she was working. Lucky for us she moved into Lacquer Studios. This woman knows all about hair. My daughter and I both have curly hair and she knows just how to do it. Lulu is so knowledgeable about colour and texture! I am always so pleased when I leave my appointment with Lulu! It's a wonderful atmosphere with a total positive vibe. She is fun, funny kind, understanding and just an all around great hair stylist and person. She answers all of my questions, she just knows my hair and always does what is best for my hair. She is a wonder. Best condition that my hair has been for 30 years! Fair prices as well. Love Lulu!!!!!
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June 2021 by Shereen N.
I got my hair done here last week with Lubna. She did an amazing job with my highlights and curly cut. I loved her attention to detail! ! I am seriously in love!!! I've received so many compliments on my hair from family and friends! Lubna was very sweet and kind and really treated me like family. My hair is thick snd curly and the whole process took about 6.5 hours but the time seemed to pass so quickly. 10/10 would recommend!
