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November 2021 by Domonique F.
Nobody is ever at this counter to help. I've tried maybe 5 times on different dates during different months at different times. Just shut the whole thing down.
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May 2019 by Joe L.
Went to this Macy's today. I wanted to buy a watch and a pair of sunglasses. Couldn't get anyone to help me.
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March 2019 by Yarizel G.
Always take their sweet time when I want to buy a product of theirs It's so rude and unprofessional not being acknowledged when you walk in i honestly hate shopping here and i just ordered it online theyre a waste of my time.
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March 2019 by Ultima M.
I come to this location when I need one or two things. In the past on several occasions when I have come here to purchase regularly stocked items I have been told that the items are not in stock (super frustrating) I arrive with no expectations of the store having what I need so that if it is in stock it's a treat lol. Regardless every one is nice and friendly and so I can't really blame them regarding the inconvenience for their lack of merchandise available
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March 2019 by Stephanie L.
I've been shopping here for 3 years.... I usually dread coming. Yesterday I stopped in to grab my usual goodies. I was told "welcome in" as soon as I walked up. This was different, an associate by the name of Tammy Chantelle helped me. The place was getting more and more busy as she quickly grabbed my things. She even introduced us (other customers) to each other. It felt like a party. She also gave me a sample of lip scrub... can't wait to try it. They are usually out of stock or they give me the wrong color, even when I bring my container. She invited me back to "play" with makeup for spring. I will definitely be back...hopefully she is there the staff changes here alot.
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January 2019 by Shana E.
What in the world was I thinking to even try to give the Bayfair MAC counter a try. I had a very special event to attend and wanted to get extra glamorous. I made a horrible mistake by giving this location a try! I'm not gonna say it was super GHETTO like everyone is. I just feel they are inexperienced with the makeup game everyone doesn't wanna look like an extra on REAL HOUSEWIVES OF ATLANTA. Do not waste your time, money or energy folks. I immediately washed that crap off my face.
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August 2018 by Dee Was Here Z.
This is simply one ghetto azz Mac store. I don't normally visit this location but it was closest to the gym. 1) They are typically low or out of stock on popular items. 2) The staff is not very customer service focused and appear to be untrained at times 3) This location is typically unorganized and messy, which disrupts my OCD & ADHD. 4) The only advantage is that the counter is situated close to the purses in Macy's. I should have gone to Berkeley or E'ville for my products. They know me very well and understand what service deliverables are expected in the beauty industry. Now, let the church say, "Amen!".
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June 2018 by Renee H.
Just a few words to commend Lana, an employee at the Macy's Mac counter (bayfair mall). Lana was very welcoming as I approached the counter. Through the entire transaction she was kind and patient! I came in for a gift exchange, and was very pleased with the service received. I was shown how to use the lip liner with a color I always wanted, but didn't think was complementing to my skin tone! Well, wrong.....I followed Lana's advice and I LOVE my selections! Your service was appreciated!
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April 2017 by Yaeli Alva
The wait is horrible, there weren't that many people, maybe about 2 people, I'm not lying, and I had to wait 1 hour and a half for them to sell me a blush and try it on, it takes a long time.
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November 2016 by Yaeli Alvarado
La espera es horrible no había tanta gente quizás unas 2 personas no miento y tuve que esperar 1 hora y media para que me vendieran un blush y me lo probaran se tardan mucho
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October 2016 by Joselyn Perez
The girl who helped me was super upbeat. She wrote down all the steps to a flawless foundation and then gave me her phone number so I could call her if I got overwhelmed. I will be back!