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January 2024 by Rob Gaither
I was extremely satisfied with the sales lady TATI. She took the time to explain the differences in all the mattresses and let me try all of them that applied to my needs. I would highly recommend Mattress Firm and Tati.
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December 2023 by Michael Charboneau
Store manager Destiny took care us. She walked the fine line between friendly and professional, was informative, gave us answers to our questions, and was never pushy. A great experience.
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December 2023 by Big Cow
Manager Destiny and Thalia were awesome with excellent customer service. They have helped me decide my entire purchase that will last me a long time and will enjoy for even longer time. Thank you both!
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December 2023 by Persiah Alcorn
Destiny was amazing! She was extremely informative and kind! She showed us a few different mattresses based on my needs and gave me information on shipping. Put a deposit on my mattress within 30 mins!
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December 2023 by Abel Lopez
Tati was so so so helpful. She’ll ask you exactly what you’re looking for and will hands down give you the best mattress for your buck. She also keeps it real by telling you the benefits of upgrading and downgrading, something a lot of business are afraid to do because they think they’ll sell less but it actually inclined me to buy a better mattress. Amazing service! If you see this, shoutout to my girl Thalia!
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December 2023 by Rosa Colt
Thalia was so knowledgeable and professional. She answered my questions and walked me through the purchase process. I also want to say your delivery team is a 10/10. Great customer service.
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November 2023 by layle da rosa
Destiny was amazing! She knew her info, was patient, and gave great guidance on which mattress was right for us. Ended up purchasing and it will be delivered shortly. The store and its customers is lucky to have Destiny!
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October 2023 by Tyler Wagoner
Sales were on point! Destiny did a fantastic job of laying everything out, and describing in full detail functionality, and what would work best for me. Made it that much easier to make a decision! Thank you!
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September 2023 by Michael Woods
Plain and simply, it was great. Walked in and was treated right away and told the guy exactly what I wanted ‘ a mattress so firm, I could bounce a quarter on it and get change’ which made him laugh. Showed me two different mattresses and chose one of them. Went to the desk, entered everything in and was done in about 20 minutes and got a great deal.
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September 2023 by D Hill
Jay B. August was FANTASTIC in his professionalism, knowledge and patience. He presented the various mattress and base options in a very clear manner to where my wife and I selected a split-king with an adjustable/massaging base. Thanks Again Jay!
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September 2023 by Trinette Henry
I had to complete a warranty exchange. It was painless, fast, and overall a pleasant experience. Art assisted me and the customer service was top notch. Large selection. Highly recommend.
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August 2023 by Henry M
I was in need of a mattress. Jay was friendly, helpful and knowledgeable. He was able to provide me with all the information I needed to make the best decision for me. This was the most amazing experience I’ve had purchasing a mattress. Thank you so much and I am happy with the selection I made!!
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August 2023 by Nicole Wells Johnson
Called to make sure I could buy a mattress today and get it delivered tomorrow for my sons birthday. They said sure, so went in and was shown options at different price points. Picked one paid and delivery scheduled for the next day in under 20mins. Great service.
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August 2023 by Tanya Bolden
This rating is based on customer service & company relations. I purchased a warehouse mattress, which I was told by the store salesperson, was either a store display or a return (someone had it for a short trial period) but what was delivered to me was an old worn mattress. I believe they are reselling discharged mattresses they take from customers when they deliver their new ones. This mattress sinks in sufficiently which happens after yrs of use & it's overall not usable. I have tried contacting them several times to exchange or refund but they will not respond back to me. If u have an option, shop somewhere else. These dirty, criminal corporations have to be boycotted... financial institutions stealing our deposits, manufacturers making products that break easily & stores selling defective & worn merchandise. Cynthia Morales the district manager is not doing her job.
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July 2023 by Jeni Williams
I love this Mattress Firm location. The staff is very friendly and professional. They will help you locate the mattress and other bed related parts that you need quickly and at the price you want. They have delivered on time and professionally each time I’ve used them. I highly recommend you visit this location if you were looking for a quality bed or mattress.
