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November 2023 by Richard Cassard
Our motorhome was safe and sound for 3+ years here. We were happy knowing that it was covered and protected from the sun.
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October 2023 by Vanessa Prado
Amazing experience!! Loved every single lady in that office! They are all so helpful, patient and accommodating!! If I need a storage again, I will definitely be coming here! Thank you!!
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October 2023 by American Rooter
Ever since StoragePro took over Mini Safe Storage earlier this year, they have raised the rent 4 different times. They went from $150 to $250 in less than a year. I finally moved out and relocated my vehicle to Uhaul vehicle storage right down the street. I'm only paying $102 a month. Mini Safe Storage access hours are 8am-8:30pm. Uhaul access hours are 6am-9:30pm.
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August 2023 by Rick Warren
I rarely post remarks - but this is an exception.As a result of their continued competitive prices, I have been renting two spaces (for both auto & storage) at this facility for over 25 years. Their customer service, security, and cleanliness of this location are at its best - and the manager, 'Michelle' and the employees ensure this.Highly recommended!
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August 2023 by Jonnette Zane
We had such a great experience at Mini Safe Storage. Super friendly customer service and workers greet you as you walk in. When I brought my mom in to get her storage units they grabbed her a chair when asked and we're super patient and accommodating to her storage needs.Michelle, one of the workers goes out of her way to help. I know when she is there I know my exsperience will be good and will make time to answer any questions.I super recommend using mini safe. They have great prices, a selection of storage sizes, and they help you find what you need. I would super reserve a unit from them again.
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July 2023 by Rick W.
I rarely post remarks - but this is an exception.As a result of their continued competitive prices, I have been renting two spaces (for both auto & storage) at this facility for over 25 years. Their customer service, security, and cleanliness of this location are at its best - and the manager, 'Michelle' and the employees ensure this.Highly recommended!
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June 2023 by Tracy Blackwell
I have had my storage for almost seven years. It was good until new management took over. Everything falls on deaf ears now. I've been to the office several times to clear a mis understanding only to be greeted with a "back in twenty sign", which was never the case. My storage was growing weeds through my sofa, mice had made nests in my mattresses. I finally gave up and couldn't justify the cost, time or the problems this place was causing me.i finally left ,after a suprise 30 day notice paper I had to sign only to be told I wasn't me. After my ID check I signed, moved out and now receive a late fee plus rent bill every day. Letters asking me to contact them. I call and no answer. I leave a message and no one has ever reached out to me. Im talking about the facility on Hesperian in Hayward California. Other facilities I'm sure are better. This needs a definite professional to turn this one around. I don't expect a reply, that would be almost unheard of but hey...
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June 2023 by Alison Becerra
I was running out time to find an affordable storage that was local and Michelle absolutely MADE MY DAY!! She wasted no time (she could see I was frantic) and answered my questions before I even asked! The rate is very reasonable, but I was really happy with the location and size of the space she offered me. This place is great and Michelle is a CLASS ACT!!!
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June 2023 by Liam Bell
Absolutely fantastic service from the management team and staff. They were prompt, professional, and friendly to the highest standard (even offering free beverages while I waited in the heat). They made every aspect easy and convenient. I feel comfortable leaving my truck under their supervision knowing it is in good hands.For any potential renters, I would highly recommend Mini Safe Storage, and their team, to anyone.Thanks again!
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June 2023 by Sheila O'Fayhe
Teresa was a joy to work with. Initial call center call was nice too. Organized and helpful. Site has a good track record of little theft and a good anti deterrent method set up:) I gave it a four as I don’t know more than what I e experienced so far. Can change to a five :)
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June 2023 by Baylan Megino
Michelle was friendly, quick, efficient and professional. I appreciated her ability to get my space processed so I could move in right away. Time was of the essence and Michelle delivered with a smile! Thank you!
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June 2023 by Bonnie Ricketts
Wanted to downsize and reorganize some of my "stuff."Office staff was friendly and helpful. Still have two more units!Will enjoy not having to pay as much rent.
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June 2023 by Liam K Bell
Absolutely fantastic service from the management team and staff. They were prompt, professional, and friendly to the highest standard (even offering free beverages while I waited in the heat). They made every aspect easy and convenient. I feel comfortable leaving my truck under their supervision knowing it is in good hands.For any potential renters, I would highly recommend Mini Safe Storage, and their team, to anyone.Thanks again!
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May 2023 by Trino Trino
Amazing service and friendly staff all the way around, management. was very impressed by the service, cynthia was great . She was professional, knowledgeable and very friendly. She made sure I got what fits me best and the same time she was stormed with customers .I’m very happy and thankful for everything. Keep up the good work . YOU’RE AWESOME. :)and maintenance all very helpful by far has been the best storage placed I had n conpare to public storage sucks I will never do business with public storage..
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May 2023 by Doc Spoc
This is the place to be if you need storage. The staff is phenomenal and helped me beyond measure. I'm giving the manager Michelle 5 stars only because that's the limit, but in actuality she deserves 50 stars!!!!!!
