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August 2025 by Gloria V.
I was having a hard time looking for air force 1 shoes for my kid. I went to Nordstroms because the stores I went to ran out of the size I needed. I was happy to be able to get the shoes at Nordstrom in Walnut Creek. I was there to check out a store closeby but it was nice to be able to get tue shoes I was l9oking for.
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August 2025 by Teli Hooker
Had what I was looking for - Back to School shopping
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August 2025 by Shaifali maggu
Looks expensive to me
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August 2025 by Monica
Always worth a visit with a great selection of designer. This is my preferred location for that reason (vs. Emeryville location)
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July 2025 by Shum Fong
Nothing exciting today.
Next time.
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June 2025 by Judd Eliasoph
Great Rack. Found me a jumpah and some noice knickahs
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June 2025 by Ioana Cristina Svec (Cristina Svec)
Selection is good; they are also a point for order pick up for both Nordstrom and Nordstrom Rack online but the staff is not the most helpful. Nothing like the Nordstrom customer service. Just because it's the Rack... I think they should be keeping a close standard of customer service, like the staff at Banana Republic Factory in the same commercial center does. After all, they are still under Nordstrom brand. But they are not helpful at all, nor do I feel respected when I shop there.
To top it off, you can't return or even exchange (get store credit) something unless you have a receipt or you entered your phone number so they can find it in your account.
Definitely not Nordstrom level customer service... I get it, it's the Rack, meaning discounted merchandise, but you're carrying the name of a brand known for good service.
The third star s only for the prices ;)
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June 2025 by Walter Johnson
Gr8 shopping deals on Marina Boulevard
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June 2025 by Jeffreyc33agmail.com Cunningham
Teal Good
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June 2025 by Leesa
clean & organized
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May 2025 by BigPappa Dad Gutierrez
Didn't have much of what I was looking for
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May 2025 by Peter Ma (Pete)
Most items left are too big and limited selection.
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May 2025 by Ecaterina cK
I had a fantastic experience at this location. Initially I picked up an online order with no hassle. Then, continued shopping. The store is organized and the staff is friendly.
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February 2025 by Ss Aa
Loved this place so much!
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August 2024 by Vickie Viney
They need a better selection of plus size for women. And they need to bring back designer shoes.