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February 2024 by Thomas N.
I should have read the Yelp review before I brought my truck to this Pep Boyz location on E 14th San Leandro to get anything done. Please do not; I mean, never go here or recommend that people bring their car to this place. My experience was needless to say anything more. You will receive low-quality service and high blood pressure. I wind up bringing my truck to have it redo all over again somewhere else. "tires balance, TPMS, ETC."
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February 2024 by Salman T.
Great people! Thank you William and David for helping me get back on the road! I don't know why you would go to any other name brand repair center for your car-- Unless you're a DIY kind of guy, but even then I don't always wanna work on my car. In those cases, this is where I wanna go. They've got seating to accommodate waiting customers and they've got a positive attitude. Anyone looking to get a rideshare inspection, come here! They don't treat you like a second class customer) because you didn't come in with a big job. They're happy to help, they are thorough and efficient. You can rest assured that the work order will be done, and your time not wasted. Worth every penny!
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February 2024 by Estrella Cardenas
Quick and Easy. Was done in less than 1 hour!
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February 2024 by Andrea Malhi
Great customer service… in and out as well!!
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February 2024 by Marco Solorio
Good service and quick enough, however the brake inspection part of the “free inspection” package wasn’t completed.
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February 2024 by Miriam Vogel
great service
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February 2024 by Kay Hargis
The service people were very kind and helpful, but the mechanic told me that upon his inspection, my alignment was not off. However, my car is clearly pulling left. I think the mechanic was new and inexperienced.Update: The service manager reached out to me after this review and scheduled another appointment. At that appointment, they fixed my alignment perfectly. They were fast, courteous, and very apologetic. I appreciate that the company reached out to me and corrected the problem. I will continue to give them my business. So for this reason, I am changing my rating to five stars.
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February 2024 by Robert Silver
Good service in a good time.Very reliable service ever time I had to visit.
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February 2024 by Da Yean Kim
Great!
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January 2024 by michael leonor
Maximilian was an amazing front Cashier or house of the auto shop. Helpful even with how busy he was in and out within the amount time he said.
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January 2024 by Patrick Dunigan
Took care me as they always have for many years.
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January 2024 by Asoka Wimalasiri
Excellent service. I called for an Uber inspection. Maximillian answered the call. Extremely courteous and when I showed up did the inspection very fast. Keep up the good work guys. Thank you.
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January 2024 by Donald Plante
Great experience with these guys. Got home and looking at receipt/statement of work noticed in addition to the oil change I paid for, they rotated my tires! Not requested. They said, always with oil changes. My go to place now!
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January 2024 by Curtis Haggins
FAST..PROMPT. PROFESSIONAL SERVICE
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January 2024 by Maegan Garraway
If I could give 0 stars, they did a oil change on my truck and put too much oil it topped off into my motor and blew my engine they refuse to take accountability for this issue because they don’t want to fix my car the manager Maximilian does not care for customers and lies about diagnosis to avoid repairing their mistakes, I have another report contradicting his diagnosis I would not take my truck to Pepboys at no location, anywhere, they don’t care about your vehicle and they will put too much oil and send you in your way, my check oil light didn’t go off, he then manually had to shut it off because it kept coming on and that’s because they put too much oil not good service or customer service do not go here! By the way I had a 4 pm appointment and didn’t leave until 7 when they were closing! They messed up my truck and screwed up my whole world looking for a excellent legal team!